VOIP

  • Most Topular Stories

  • 20 Crazy Practical Tech Ideas That Just Need To Happen Already

    GetVoIP: Communications Solutions Guide
    Reuben Yonatan
    7 Oct 2014 | 12:53 am
    Years ago, "The Jetsons" made me think that flying cars and shorter work days would be a reality in the near future. Well, here we are in 2014 and we've still yet to see cars zooming through the sky and a 9am-to-12pm workday really settle into our conscience. But we're close. Our phones are as powerful as our computers and our thermostats have touch screens and wi-fi;... Read More
  • Wanna Use Skype's New Video Message App...Not So QIK

    VoIP Watch
    Andy Abramson
    14 Oct 2014 | 3:34 pm
    I just started digging into the facts around the new Skype QIK video app and candidly, given the kind of expertise Skype and the QIK team have with video streaming, I would have expected MORE. Let's start with a side by side comparison of some of the more popular messaging apps that offer video messaging/chat: For starters, it doesn't stream. It's a download using a very old school approach of store and forward. Services like Glide leverage the cloud and have an almost INSTANT ON feel. Second Skype's 42 seconds isn't that long message but it is longer than SnapChat's…
  • The Job Stress Epidemic Is Making Us Sick, Here's What You Need To Know! [Infographic]

    GetVoIP: Communications Solutions Guide
    Reuben Yonatan
    20 Oct 2014 | 7:28 am
    Stress. It’s a normal part of life, just another entry on the list of emotions that every human being encounters. Right? Wrong. The experience of stress creates intense physiological reactions which can change the way our body heals, fights disease, and resists aging. The serious health implications of long-term stress have been extensively studied, and the results can be... Read More
  • Putting the "I" in IVR with Virtual Assistants

    TMCnet-News
    22 Oct 2014 | 12:00 pm
    There are countless reasons for calling customer service centers. Too often, the result is a virtual interaction that multiplies the negative experience with the brand and gives IVR a bad name.
  • FCC is considering technology-neutral application of net neutrality

    FierceEnterpriseCommunications News
    Scott M. Fulton, III
    20 Oct 2014 | 9:23 am
    The Commission's chief lawyer and interpreter of the terminology behind regulations admits there may be benefits in re-interpreting the agents of the Internet the way Aereo would prefer.
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    TMCnet-News

  • Putting the "I" in IVR with Virtual Assistants

    22 Oct 2014 | 12:00 pm
    There are countless reasons for calling customer service centers. Too often, the result is a virtual interaction that multiplies the negative experience with the brand and gives IVR a bad name.
  • Whitepages Announces Enhanced Version of its Caller ID App

    22 Oct 2014 | 11:09 am
    Whitepages is a provider of contact information for people and businesses in the U.S. Recently, the firm enriched its free Current Caller ID app with new call and text spam capabilities.
  • Carriers to Lose up to $14B on OTT Services

    22 Oct 2014 | 11:02 am
    A new report by Juniper Research forecasts carriers to lose up to $14 billion revenue on over the top (OTT) apps in 2014.
  • Teleperformance Making the Right Calls in Turkish e-Commerce Market

    22 Oct 2014 | 10:55 am
    Engin Utkan, general manager for Teleperformance Turkey, a provider of multichannel customer experience solutions, is relishing in the growth of his company, saying that there are plenty of opportunities to start thinking bigger. Utkan believes that e-commerce and finance are central to Teleperformance's plans to grow within Turkey. The company is also open to transferring CRM and technical support services to Turkey's neighbors to further expand its base.
  • QualiSystems, Empowerd Networks Team Up to Test Automation and NFV Solutions

    22 Oct 2014 | 10:52 am
    Automation solutions expert QualiSystems made the official announcement this Tuesday that it would be forming a partnership with Empowered Networks, a Canadian Systems Integrator that develops network services for data centers and laboratories across the country. With the combined resources the companies have to offer, they will be able to extend the options that businesses have for high-quality DevOps and other network services, including Software Defined Services (SDN) and Network Functions Virtualization (NFV).
 
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    VoIP Watch

  • Wanna Use Skype's New Video Message App...Not So QIK

    Andy Abramson
    14 Oct 2014 | 3:34 pm
    I just started digging into the facts around the new Skype QIK video app and candidly, given the kind of expertise Skype and the QIK team have with video streaming, I would have expected MORE. Let's start with a side by side comparison of some of the more popular messaging apps that offer video messaging/chat: For starters, it doesn't stream. It's a download using a very old school approach of store and forward. Services like Glide leverage the cloud and have an almost INSTANT ON feel. Second Skype's 42 seconds isn't that long message but it is longer than SnapChat's…
  • The Case For Wi-Fi Calling

    Andy Abramson
    6 Oct 2014 | 7:24 am
    I'm on the move. Well, in reality, I move around, alot. I have been a global nomad for more years than I can count, and I've also been a road warrior as well as a telecommuter since I was 14 when I started working in pro sports PR, dealing with the press and media at training camps, on the road at games, inside the press box, press room and from just about anywhere. Team buses. Hotels (my first office was in the late, lamented City Line Avenue Marriott in Philadelphia), so the idea of working in places where phones weren't always readily available, nor accessible, always…
  • My Take on Marriott Fined $600K for Blocking WiFi Hotspots

    Andy Abramson
    4 Oct 2014 | 9:27 am
    This comes out of the "stupid is as stupid does" department as clealy, someone inside Marriott's legal department, which is likely based right inside the Capital Beltway, doesn't know the basics of the Communications Act of 1934 nor the simple fact that jamming or causing interference that prevents reception of signals being sent over licensed spectrum is against the law. But the excuse they are using about protecting against rogue hotspots is a reach and purely spin in this longtime practiitioner of crisis communications management's mind and eyes, as well as a long…
  • Time To Switch To Switch

    Andy Abramson
    1 Oct 2014 | 3:12 pm
    Take a little bit of GoogleVoice, throw in some Bandwidth.com, hook in some UberConference as the spice and you get--->SWITCH. perhaps the UBERphone for businesses of all sizes and the service that in my mind will wreck havoc with the likes of 8x8 and RingCentral to name a few. Right now it's in private beta and they are taking requests. To me, their "we're here" blog post explains a lot, and TechCrunch's Ryan Lawler has more details.So with Switch Craig Walker, Vincent, T.R. and the gang have taken a swing at three of the giants in one time at bat.
 
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    GetVoIP: Communications Solutions Guide

  • The Job Stress Epidemic Is Making Us Sick, Here's What You Need To Know! [Infographic]

    Reuben Yonatan
    20 Oct 2014 | 7:28 am
    Stress. It’s a normal part of life, just another entry on the list of emotions that every human being encounters. Right? Wrong. The experience of stress creates intense physiological reactions which can change the way our body heals, fights disease, and resists aging. The serious health implications of long-term stress have been extensively studied, and the results can be... Read More
  • Zoho vs Salesforce CRM: Which Is Better For SMBs?

    Reuben Yonatan
    13 Oct 2014 | 10:32 am
    If you own a business, you probably have a lot on your plate already. Luckily, CRM doesn't have to be another one of your headaches. Whether you need something small to take care of your SMB needs or whether you need something more versatile to keep up with your plans for scaling your company, there are plenty of CRM options out there to choose from. Two in particular are industry leaders... Read More
  • 20 Crazy Practical Tech Ideas That Just Need To Happen Already

    Reuben Yonatan
    7 Oct 2014 | 12:53 am
    Years ago, "The Jetsons" made me think that flying cars and shorter work days would be a reality in the near future. Well, here we are in 2014 and we've still yet to see cars zooming through the sky and a 9am-to-12pm workday really settle into our conscience. But we're close. Our phones are as powerful as our computers and our thermostats have touch screens and wi-fi;... Read More
  • Top 50 Web Conferencing Blogs of 2014

    Charles Samuel
    16 Sep 2014 | 12:01 am
    The writing is on the wall: web conferencing is here to stay. More and more businesses are choosing to split up their teams remotely and choosing to adapt to the way mobile technology is shifting how we all communicate. There's a lot to consider when determining which web conferencing solution works best for your company, but luckily, there are plenty of resources available online that can... Read More
  • 10 Crazy Marketing Stunts That Put Tech Startups On The Map (And Some Off)

    Reuben Yonatan
    9 Sep 2014 | 7:16 am
    PR stunts are nothing new. Way back in 1896, William Crush of the Missouri-Kansas-Texas Railroad put together a rather insane publicity stunt when he turned an empty spot of desert into “Crush City” for one day, promising the spectacle of a violent train crash. He painted one engine red, and the other green, and sent them on a tour of major cities months in advance of the event.... Read More
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    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • JacksGap Follow Their Hearts to New York City

    Bryan Steele
    21 Oct 2014 | 10:10 am
    A month ago, we partnered with JacksGap to create “Following Heart” – a three part video series that captures powerful, real-life Skype enabled stories. Today, Jack and Finn Harries have just launched the first episode, the story of Danielle Turano, a professional violinist and music teacher from Brooklyn. “Danielle has an incredible passion for music and playing the violin. What really inspired us about Danielle’s story is her enthusiasm for sharing her skill set with others,” said Jack Harries. With the help of Skype, Danielle shares her passion for music by giving violin…
  • Moment Makers is putting down roots in Mexico and Brazil

    Quinn Hubbard
    15 Oct 2014 | 10:00 am
    Just over a year ago, we created a community known as Moment Makers; dedicated to celebrating the many ways people use Skype to help them do more of what they love. Thousands have already entered contests, gotten exclusive access to their favorite Marvel superheroes and made unforgettable Skype moments at the Independent Spirit Awards and the world football tournament (just to name a few). Now, we’re bringing these experiences to an even wider group of people by expanding into Mexico and Brazil. We’ve only just started and already the excitement among passionistas in these two countries…
  • Introducing Skype Moments of the Week

    Quinn Hubbard
    14 Oct 2014 | 10:09 am
    Whether you’re meeting a new member of the family for the first time or catching up with an old friend, your Skype Moments are as unique as you are. From extraordinary events to everyday fun, each Skype chat is one-of-a-kind. Join us in celebrating the memories that you make on Skype by sharing your photos, videos and stories. They might get featured on our Facebook, Twitter or Instagram, where you can relive them all over again. For a chance to see your moment featured as a Skype Moment of the week, simply post it on Twitter or Instagram using #SkypeMoments or share it on our Story…
  • Skype Qik keeps you connected between calls

    Bryan Steele
    14 Oct 2014 | 6:00 am
    Imagine if you could reinvent the Skype experience, taking into account how messaging, selfies and app culture have changed the way we communicate. A small team of Skype designers and developers recently took up the challenge to build a new app to run alongside Skype and provide an ongoing form of video chat. They knew they had to create something mobile and lightweight, as spontaneous as messaging but as intimate as calling. And it had to be fun and easy to use. What they created was Skype Qik, and we’re so excited to share it with you today. Skype Qik is a new video messaging app that…
  • The Ones to Watch Skype Six Fall Tour

    Bryan Steele
    6 Oct 2014 | 9:00 am
    The Ones to Watch “Skype Six” Fall tour kicks off this month, giving music fans a chance to discover new music, win tickets to gigs, and get up close and personal with your favorite bands. Through a variety of exclusive Skype experiences, The Skype Six Fall tour will give you a taste of life on the road as a touring musician, taking you backstage and allowing you to participate along the way. Whether helping to interview the band or watching them live, Skype is bringing you closer to your favorite artists like never before. Six bands. Live Onstage, Life Offstage. This month, Skype hits…
 
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    Send2Press Newswire

  • 5 Bars Updates Fan Experience with DAS and Free Wi-Fi at Angel Stadium of Anaheim for Post-Season Play

    5 Bars
    2 Oct 2014 | 10:32 am
    IRVINE, Calif., Oct. 2, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars, an Irvine-based premier provider of indoor and outdoor distributed antenna systems (DAS) and Wi-Fi systems, has installed permanent neutral host DAS and Wi-Fi networks at Angel Stadium of Anaheim. Angel Stadium is a 45,483 seat facility and home to the Los Angeles Angels of Anaheim. Fans in attendance at Angel Stadium will now experience a profound difference in wireless connectivity and data speeds. As the official provider of wireless networks to the Angels, 5 Bars designed and engineered the network to meet and exceed Major…
  • Tenorshare Updates iPhone Data Recovery with iOS 8, iPhone 6 and 6 Plus supported

    Tenorshare Co., Ltd.
    18 Sep 2014 | 6:53 am
    NEW YORK, N.Y., Sept. 18, 2014 (SEND2PRESS NEWSWIRE) -- Tenorshare has updated iPhone Data Recovery to V6.0.0.0, the superstar iOS 8 photo recovery software, featuring an all-new user interface and revolutionary new technologies that make it possible to recover data from all iOS 8 devices on Windows or Mac. The new version of iPhone Data Recovery introduces two more file types. Besides recovering contacts, call history, photos, videos, messages, etc. from iPhone series. The version 6.0.0.0 enables you to restore Viber call history and Viber messages as well. "Tenorshare iPhone Data Recovery…
  • Businesses Worldwide Will Spend Over $1 Trillion on Managed Telecommunications Services in the Next Five Years, says Insight Research Corp.

    Insight Research Corporation
    16 Sep 2014 | 8:36 am
    DURANGO, Colo., Sept. 16, 2014 (SEND2PRESS NEWSWIRE) -- While business spending on all telecommunications services is expected to grow in low single-digit percentages over the next five years, global spending on managed services is expected to grow at an annual compounded rate of almost 12 percent, according to the latest market study from Insight Research. The market research report notes that in this period of sputtering economic growth and reduced spending on basic telecommunications and IT services, many enterprises will find that purchasing managed services is a cost-effective…
  • IBM and HostBridge Present Tales from the Trenches - Live Joint Webcast

    HostBridge Technology
    7 Aug 2014 | 8:05 am
    STILLWATER, Okla., Aug. 7, 2014 (SEND2PRESS NEWSWIRE) -- IBM(R) and HostBridge(R) Technology will hold a live joint webcast on Wednesday, August 13, 2014, at 11 a.m. EDT. Andrew Bates, IBM CICS(R) TS Product Line Manager, and Russ Teubner, HostBridge CEO, will describe the latest enhancements and use case studies to show how enterprises are taking advantage of CICS Transaction Server and HostBridge to gain service agility, operational efficiency, and mobile, web, and cloud capability. CICS TS V5 continues to add enhancements to its solid, proven foundation. These include improved mobile…
  • Utelogy and Australia's Integrated Media Pty. Ltd. Announce Partnership

    Utelogy Corporation
    16 Jun 2014 | 12:00 am
    LOS ANGELES, Calif., June 16, 2014 (SEND2PRESS NEWSWIRE) -- Utelogy, which makes software for control, management and analytics of audiovisual systems for business and education, has signed a strategic partnership agreement with Integrated Media Pty. Ltd in Adelaide, Australia. Utelogy is a leader in Software-Defined audiovisual (SDAV) technology for smart classrooms, conference rooms, video-conference and auditoriums. Using an open architecture, the Utelogy platform enables AV and IT departments to build much more flexibility into its class and meeting room technology for easy…
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    The PhoneBoy Blog

  • PhoneBoy Speaks Ep 675: HEALTHeDiabetes

    22 Oct 2014 | 6:00 am
    I'm using the HEALTHeDiabetes app on iOS to track what I eat, what I weigh, and what my blood sugar is all in one app, complete with data from Calorie King on the different types of foods out there. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 674: Piezoelectric Materials

    21 Oct 2014 | 6:00 am
    Perhaps this is one way the tiny radios that will be part of Internet of things will be powered. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 673: No A-La Carte Around The Corner

    20 Oct 2014 | 6:00 am
    Do you really think we'll see a-la carte cable TV despite announcements from HBO and CBS they'll be offering it for their channels? Fat chance. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 672: Doomed Printer

    19 Oct 2014 | 10:00 am
    You can hack pretty much anything that runs software to run that old first person shooter Doom, including a printer! Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 671: Quick Recharge

    18 Oct 2014 | 6:00 am
    Even if the capacity doesn't change that much, a battery that can charge to 70% capacity in two minutes will be a game changer, if it can come to market. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
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    Alec Saunders

  • So long, farewell, auf wiedersehen, goodbye!

    alec
    7 Oct 2014 | 6:52 am
    In September of 2011, I sat down with the BlackBerry Developer Relations team, after being introduced as their new leader. I vividly remember telling the group that opportunities like BlackBerry 10 only come along rarely in a person’s career; that we were all going to work harder than we had ever worked before; that we were going to learn from each other; that it would be a roller coaster to get there; and that once BlackBerry 10 had launched, we would all look back on that experience as a “career defining moment”. They gave me their support and loyalty and we accomplished truly…
  • Win a BlackBerry Passport Courtesy of Morten Lindstrom

    alec
    19 Sep 2014 | 9:36 am
    I just got the  following email from Morten Lindstrom — my friend who’s running a fundraiser to save his wife Nicole’s life.  She suffers from sickle cell anemia.  Anyway, long story short, he’s put together a raffle of a new BlackBerry Passport for anyone making a donation of $20 or more. Details below…   A BIG Thank you, for helping with our fundraiser! Here are some important information, and opportunities for you: With all your help, we have managed to get access to better medication, that has given us some more time, and we now have a good chance…
  • What are friends for?

    alec
    10 Sep 2014 | 1:28 pm
    “Happy is the man who finds a true friend, and far happier is he who finds that true friend in his wife.” Franz Schubert, the composer, apparently wrote that. Three years ago I joined BlackBerry. Since that time I’ve connected with and befriended many of the BlackBerry community, especially the developer community. It’s a tight knit and fantastic group. One of those folks is Morten Lindstrom, a Norwegian guy who somehow found himself living in Trinidad. I’ve met him at countless events, and we invited him to be one of our BlackBerry Elites.   He’s a thoughtful, sweet guy, who…
  • Next Up – The Internet of Things

    alec
    26 Jan 2014 | 10:24 am
    Always remember that the future comes one day at a time.  Dean Acheson, American Statesman. Last Thursday, news broke that I had accepted a new role as the Vice President of QNX Cloud, a new business at QNX (a BlackBerry subsidiary).  As an industry we’re closing in on connecting every phone on the planet — maybe 5 billion in total.  What’s next?  Connecting up all the machines.   QNX Cloud is a business focused on building enabling cloud based technologies for Machine to Machine and Internet of Things businesses.  QNX Cloud is infrastructure that enables a wide range…
  • BlackBerry 10 Jam rocked, because of you!

    alec
    7 May 2012 | 4:09 am
    Last week was a whirlwind for BlackBerry developers.  BlackBerry 10 Jam was the official launch of the BlackBerry 10 platform to the developer community – SDK’s, tools, and of course the BlackBerry 10 Alpha device. This was a moment we’d been working toward since before DevCon Americas in the fall.  I know there was a lot of pressure to show a phone last fall, but until the SDK’s were ready, and developers could actually use them, there would have been little point.  Instead we steadily built first the PlayBook OS 1.0 SDK, the PlayBook OS 2.0 SDK, and the PlayBook OS 2.0 software…
 
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    B/OSS News Only Feed

  • OTT Players Take Market Share, Operators Suffer

    Claire Cleveland
    22 Oct 2014 | 12:17 pm
    Operators are expected to lose $14 billion in revenues globally this year due to voice and messaging traffic lost to OTT players such as WhatsApp, Facebook and Skype, said a Juniper Research Report.
  • WebNMS and VeEX Inc. Partner to Provide Ethernet Solutions

    Claire Cleveland
    22 Oct 2014 | 12:07 pm
    WebNMS and VeEX Inc. have announced a partnership to deliver carrier Ethernet network management solutions with end-to-end service management, provisioning and performance monitoring.
  • Wireless Growth Lifts Verizon in Third Quarter

    Josh Long
    21 Oct 2014 | 9:22 am
    Smartphones now comprise more than three quarters (77 percent) of the company’s retail postpaid customer phone base.
  • Mobile Operators Mull SDN, NFV for Backhaul

    Craig Galbraith
    21 Oct 2014 | 3:30 am
    A new report on macrocell backhaul strategies reveals that 29 percent of mobile operators surveyed are deploying or plan to deploy software-defined network (SDN) at some point, while the majority are evaluating it as a possibility, with no set timeframe.
  • Telco IT Spending Up as Outsourcing Increases

    Craig Galbraith
    20 Oct 2014 | 4:30 am
    Of particular note, the study’s authors said, is that even as participants' IT capital expenditures increased, they managed their IT operating expenses in line with their revenue decline — something that telcos have historically been unable to do.
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    Voxilla

  • California Internet Helps Build Business Communication

    Jackson Weber
    22 Oct 2014 | 8:52 am
    Internal and external business communication is extremely important when business owners are trying to increase their market share, improve their reputation in the industry, or expand their book-of-business. Entrepreneurs who are starting a new business endeavor or current business owners who are looking for a way to improve their business communications can improve their communications [...]
  • The Cloud and VoIP – A Perfect Team

    Jackson Weber
    14 Oct 2014 | 8:46 am
    It is important for businesses to have a phone system that facilitates efficient communication both internally and externally. An increasing number of businesses are adopting Voice over Internet Protocol (VoIP) systems to achieve greater control over their communication systems, reduce costs and increase productivity. While some of them opt for an on-premise VoIP phone system, [...]
  • Ring Authority Provides Business Solutions that Can Power Any Office

    Jackson Weber
    6 Oct 2014 | 1:36 pm
    Ring Authority offers every business the ultimate in modern telephone technology and services. With headquarters in Sarasota, FL, this quality telecommunications company provides the latest developments, methods and conveniences to meet all contemporary office needs, including excellent mobile phone connection options. As this company’s experts explain, a study by the energy-management consultants at Ecos reveals [...]
  • Five Reasons Your Startup Needs A Virtual Phone System

    Jackson Weber
    1 Oct 2014 | 8:17 am
    Traditional business phone systems have been an unavoidable expense for startup companies. Bootstrapped entrepreneurs could only run their business from their cell or home phone for so long before they needed a business phone system to stay connected and sound more professional. Even with the advent of VoIP phone systems, this was an expensive proposition. [...]
  • Genesis BCS Has the Solutions to Fit the Needs of Your Business

    Jackson Weber
    19 Sep 2014 | 11:07 am
    Genesis Business Communication Solutions (Genesis BCS) is a first-choice company for businesses big and small that wish to keep up to date with the latest and best cutting-edge technological advances in the telecommunications industry. Their facilitation of VoIP communication systems, wireless web networks, and HD video conferencing brings its clients extreme convenience, flexibility, and high-powered [...]
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    Ifbyphone

  • Smartphones Erase the Line Between Online and Offline Purchasing for Omnichannel Retail

    Jane Intrieri
    22 Oct 2014 | 5:30 am
    Have you ever gone to a store to make a purchase and then hopped on your smartphone while in the store to make sure you were getting the best deal? Have you ever found a better deal online from a different retailer and then changed your mind about your planned in-store purchase? This kind of behavior, known as showrooming, is happening more and more often with the rise of smartphones, tablets, and the popularity of ecommerce and online shopping. It plays a major role in omnichannel retailing. To give you a better idea of what omnichannel retailing is I’ve included the Wikipedia definition…
  • 5 Crucial Things CMOs Need to Know from the IBM CMO Study

    Olivia Cole
    21 Oct 2014 | 6:30 am
    Every year IBM releases the key findings from their Global C-suite Study and everyone scrambles to dig through it to find that one piece of information that might change their entire marketing strategy. To save you some time, we’ve picked five key takeaways from the study of 4,183 top executives from more than 20 industries so you can learn how the big dogs are earning the loyalty of “digitally enfranchised customers and citizens.” Let us know in the comments if you’re a CMO—or another C-suite exec—who has some thoughts about what it means to be a CMO in this changing world of…
  • Understanding How to Engage a Growing Anti-Advertising Audience

    Katherine Buchholz
    20 Oct 2014 | 8:01 am
    We recently learned all about message delivery in the age of anti-advertising while attending a Business Marketing Association of Chicago Marketing Innovators luncheon where Neal Campbell, EVP and CMO, and Lauren McCadney, Digital Engagement and Social Media Director, from CDW spoke to us about what it’s going to take for marketers to connect with our customers. In this new era, customers actively tune out our messaging and have a number of resources at their fingertips that they are using to proactively conduct research before ever contacting businesses directly. Here are three key points…
  • 10 Stats That Underscore the Growing Value of Integrated Data Analytics

    Katherine Buchholz
    17 Oct 2014 | 9:59 am
    Marketing has become synonymous with data and analytics. Wait, did I just say that marketing is equivalent to data? Why yes, I did. Marketing is no longer confined to simply branding a product or service, but rather is being used to draw insights that generate greater numbers of high-quality leads and create more personalized customer experiences. And – you guessed it – they are doing this by using data to prove the value of marketing and drive more targeted messaging. In fact, marketing provides more of a competitive advantage for businesses than ever before. The data now available to us…
  • Google Introduces Dynamic Remarketing Across All Verticals

    Jane Intrieri
    16 Oct 2014 | 7:30 am
    In June 2013 Google launched dynamic remarketing for retail advertising clients with a Google Merchant Center account. Just recently, on October 1st, they launched the dynamic remarketing feature for all remaining advertising verticals including hotels, flights, real estate, finance, education, and more, according to the AdWords blog. What is Dynamic Remarketing? Dynamic remarketing enables advertisers to instantly create customized ads that follow users around after they visited a particular page on your website. Dynamic ads often include the content, product, etc. that the user was viewing…
 
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    Communications Technology

  • VoIP for Business: Seamlessly Integrate Voice, Video, and Data

    22 Oct 2014 | 11:09 am
    The popularity of Voice over IP (VoIP) continues to grow because VoIP allows companies to seamlessly integrate voice, video, and data technologies. Because VoIP systems are digital rather than analog, they easily carry all of the company’s other digital services, such as e-mail and text messag...
  • Island VoIP

    22 Oct 2014 | 10:57 am
    Hootsuite Adds IP Telephony Hootsuite, the Vancouver-based social media platform, found a lucrative new business model when they began offering a convenient way for companies to publish status updates on Twitter, Facebook, Google Plus and other social media venues using a single dashboard. In a mar...
  • Cool VoIP Feature #3 - Unmetered Long Distance

    22 Oct 2014 | 10:44 am
    As this series continues, I’m going to alternate between end users and IT with examples of VoIP’s hidden value. In my last post, I focused on a VoIP feature that benefits IT, and the prior post looked at an end user benefit. Both are features you might not be aware of or expect with VoIP...
  • Tips from the Trenches: ShoreTel's App Integration with Unified Communications

    21 Oct 2014 | 10:26 am
    Don Gulling, founder and president of Verteks Consulting, has been a top reseller of Voice over IP (VoIP) business phone systems, unified communications (UC), networking, and end-to-end IT solutions for 17 years—the most recent 8 years exclusively selling ShoreTel solutions. Customer...
  • What Is Mobile App Management, and How Can It Protect Your Network in a BYOD Environment?

    21 Oct 2014 | 10:08 am
    Mobile application management (MAM) is a software service responsible for providing and controlling user access to mobile applications used in a business environment. MAM can work on company-issued and personal (“bring your own”) devices. Not to be confused with mobile device management,...
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    Business News Holding

  • Conversant Gets into ISP

    Antony Maina
    21 Oct 2014 | 4:10 am
    Conversant seems focused on getting their hands on ISP, as they recently launched a broadband service that helps its customers to get the most of VoIP. The broadband service, dubbed C-Net, is specifically designed to fit businesses and it is available to all PABX Conversant hosted customers. Conversant’s managing director, Cameron Beattie, said during the launch that the introduction of C-Net is just a move by the company to ensure cloud communications like hosted PBX and VoIP are “as seamless as possible for users.” According to the company, having a single provider for…
  • Apple Launches iPad Air 2, iPad mini 3 and 5K Retina iMac

    Antony Maina
    17 Oct 2014 | 2:40 am
    Apple has released what it says is the thinnest tablet in the market – the iPad Air 2. The new iPad is expected to retail at about $499 while the newly released iPad mini 3 will cost about $399. Preorders start today, both iPads will be available in 29 countries starting later next week The iPad Air 2 comes with a Touch ID fingerprint sensor and it is just 0.24 inches thick. The device also comes with a faster A8X processor. The new iPad also features an anti-reflective coating. The iPad mini 3 also got Touch ID fingerprint sensor, so users can make purchases within apps using Apple…
  • Google Launches $105 Android One Phone

    Antony Maina
    14 Oct 2014 | 4:20 am
    Google launched $105 smartphone in an event that took place in India. This device is the first Android One’s initiative that aims at promoting sales in the emerging major markets through improved software quality and cheaper prices. Google bonded with handset makers from India Micromax, Spoice Mobiles, and Karbonn to introduce the 6,399 Rupees phone. It targets the fast-thriving low-cost part of the world where the smartphone market is growing the fastest. After the launch in India, Google announced that it plans to take Android One to Philippines, Indonesia, and several other South Asian…
  • LG Curved Ultra HD 4K OLED TVs Finding Their way to US

    Antony Maina
    9 Oct 2014 | 4:15 pm
    After the showcasing of the Curved Ultra HD 4K OLED TV at IFA 2014, LG is this week showcasing it once more at CEDIA Expo. However, this time round it is bringing good news – the 65-inch model will be available in the market in October, while the 77-inch model will be available in November. Before IFA, LG had introduced the 65EC9700 and the 77EG900, the two TVs that attempt to join two TV markets: the 4K OLED and the curved screens displays. Curved TV screens are relatively new in the market but they are already turning heads and getting good sales. While the OLED technology is not new…
  • GLDS and Alianza Launch Cloud VoIP Partnership  

    Antony Maina
    9 Oct 2014 | 1:06 pm
    The cloud voice platform company, Alianza, announced successful integration and new solution partnership with GLDS’ WinCable. GLDS is a provider of customer management, billing, and broadband service for SMEs. The new partnership is said to “dramatically” reduce the cost of VoIP services and at the same time simplifie VoIP management. Alianza and WinCable are together offering a cloud-based solution that includes comprehensive back-office functions and voice service delivery. Other services include number activation, customer service, billing, and account creation.
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    PackNet Ltd

  • PackNet to exhibit at Salford Business Expo

    Patrick Byrnes
    7 Oct 2014 | 7:57 am
    PackNet will be exhibiting at the upcoming Salford Business Expo at AJ Bell Stadium on Thursday 16 October.
  • PackNet's VoIP roundup for September

    Patrick Byrnes
    29 Sep 2014 | 2:39 am
    In the September edition of our VoIP roundup, we look at Jeff Pulver’s thoughts on Net Neutrality, check out the upcoming release of Asterisk 13 and the Gigaset Maxwell 10, snom’s cameo appearance in Edge of Tomorrow, Skype’s iOS 8 optimisation and the iPhone 6’s WiFi handoff feature.
  • snom announce new DECT product range

    Patrick Byrnes
    24 Sep 2014 | 2:27 am
    This month, leading VoIP handset manufacturers snom announced the arrival of their first DECT phone range.
  • PackNet's VoIP roundup for August

    Patrick Byrnes
    1 Sep 2014 | 1:32 am
    In the August edition of our VoIP roundup, we look at the UK Government’s reasons to switch off the copper telelphone network, recap FreePBX World at ITEXPO, Yealink’s announcement that they will present at the Cloud Partners Expo and Viber’s Hold & Talk finally coming to Windows Phone 8.
  • VoIP a major trend in UK telecoms according to Ofcom's Communications Market Report

    Patrick Byrnes
    18 Aug 2014 | 1:21 am
    A report by Ofcom this month suggests that the rise of 4G and superfast broadband technologies are encouraging the use of VoIP and public Wi-Fi services. The report names VoIP as one of the main trends in today’s telecoms market.
 
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    GetVoIP: Communications Solutions Guide

  • The Job Stress Epidemic Is Making Us Sick, Here's What You Need To Know! [Infographic]

    Reuben Yonatan
    20 Oct 2014 | 7:28 am
    Stress. It’s a normal part of life, just another entry on the list of emotions that every human being encounters. Right? Wrong. The experience of stress creates intense physiological reactions which can change the way our body heals, fights disease, and resists aging. The serious health implications of long-term stress have been extensively studied, and the results can be... Read More
  • Zoho vs Salesforce CRM: Which Is Better For SMBs?

    Reuben Yonatan
    13 Oct 2014 | 10:32 am
    If you own a business, you probably have a lot on your plate already. Luckily, CRM doesn't have to be another one of your headaches. Whether you need something small to take care of your SMB needs or whether you need something more versatile to keep up with your plans for scaling your company, there are plenty of CRM options out there to choose from. Two in particular are industry leaders... Read More
  • 20 Crazy Practical Tech Ideas That Just Need To Happen Already

    Reuben Yonatan
    7 Oct 2014 | 12:53 am
    Years ago, "The Jetsons" made me think that flying cars and shorter work days would be a reality in the near future. Well, here we are in 2014 and we've still yet to see cars zooming through the sky and a 9am-to-12pm workday really settle into our conscience. But we're close. Our phones are as powerful as our computers and our thermostats have touch screens and wi-fi;... Read More
  • Top 50 Web Conferencing Blogs of 2014

    Charles Samuel
    16 Sep 2014 | 12:01 am
    The writing is on the wall: web conferencing is here to stay. More and more businesses are choosing to split up their teams remotely and choosing to adapt to the way mobile technology is shifting how we all communicate. There's a lot to consider when determining which web conferencing solution works best for your company, but luckily, there are plenty of resources available online that can... Read More
  • 10 Crazy Marketing Stunts That Put Tech Startups On The Map (And Some Off)

    Reuben Yonatan
    9 Sep 2014 | 7:16 am
    PR stunts are nothing new. Way back in 1896, William Crush of the Missouri-Kansas-Texas Railroad put together a rather insane publicity stunt when he turned an empty spot of desert into “Crush City” for one day, promising the spectacle of a violent train crash. He painted one engine red, and the other green, and sent them on a tour of major cities months in advance of the event.... Read More
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    WhichVoIP.com Blog

  • 5 VoIP Troubleshooting Tips for Consumers

    Andy
    20 Oct 2014 | 4:06 pm
    The post 5 VoIP Troubleshooting Tips for Consumers appeared first on WhichVoIP.com Blog. “My MagicJack isn’t working!”……..”Why is my Vonage audio choppy?”……..”Ooma has no dial tone!” Consumers have jumped into VoIP with open arms, due to the promise of low cost and feature rich phone service. This, in turn, has turned VoIP into a highly competitive business, with the result that there are now hundreds of different providers offering service. The only down side to this low cost phone service is that minimal support tends to be…
  • Top 10 VoIP Features to Increase Productivity

    Andy
    8 Oct 2014 | 5:18 pm
    The post Top 10 VoIP Features to Increase Productivity appeared first on WhichVoIP.com Blog. When we think of VoIP service we tend to dwell on the savings that can be realized over a regular land-line phone service, often as high as 80%. However, did you know that a VoIP service can also increase productivity for your employees? In this post I will highlight my top 10 VoIP features that are capable of enhancing the overall productivity of your business.    1. Click to Call The click-to-call feature (often referred to as click-to-dial) enables call integration with your Web browser and…
  • Bria Softphone

    Andy
    2 Oct 2014 | 4:25 pm
    The post Bria Softphone appeared first on WhichVoIP.com Blog. One of the many advantages of VoIP is its portability. The ability to make and receive calls at the office, on the road or at home means you will never miss that important call from your customer. Recently I was working on a side project to setup an Asterisk PBX to handle some business calls and extensions. Using a SIP trunk I was able to connect to the outside world from any extension and make free calls between internal extensions. This was a great project to get my teeth into Asterisk but a side benefit was learning more about…
  • Delving into WebRTC

    Nick
    29 Aug 2014 | 11:49 am
    The post Delving into WebRTC appeared first on WhichVoIP.com Blog. Last week, WhichVoIP provided an overview of a new technology changing the face of the Internet. WebRTC is an addition to core web code that gives developers the ability to implement real time communication systems directly into a web page. Thanks in large part to HTML5, this technology will change how most of us utilize the web. Currently, we rely on various plugins and extensions to make use of certain features over the web. Truly, these browser-based applications have provided an immense power to Internet users. However,…
  • Intro to WebRTC: How Open Source Technologies are Changing the World

    Tony
    20 Aug 2014 | 4:06 pm
    The post Intro to WebRTC: How Open Source Technologies are Changing the World appeared first on WhichVoIP.com Blog. The evolution of the Internet and other technologies over the past several years has provided many of us with real world devices that formerly existed only in fantasy. Take the concept of hologram devices: light sabers aside, when you first watched Star Wars and witnessed the 3D image of Princess Leia projected from R2D2’s head – even for non-science fiction fans – the prospect of such technology was nothing less than fascinating. To think in just a couple short years,…
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