VOIP

  • Most Topular Stories

  • Xirrus Launches Hyper-Fast 802.11ac Wave 2 Access Point

    TMCnet-News
    28 Aug 2015 | 10:39 am
    Wifi demand is only growing heavier, thanks to consumer demand and the growth of the IoT. As customers manage the exceptional growth in devices and stress on their wifi networks, they need to reconsider their designs. Future-proofing for the evolution to Wave 2 is a good idea for businesses.
  • Selecting Sansay Seems Synonymously Successful

    VoIPWatch
    Andy Abramson
    20 Aug 2015 | 10:15 am
    My fellow San Diego pal in VoIP Andy Voss, founder and CEO of what was really the first Linux based Session Border Controller (SBC) company, seems to be on a roll that seems to equate with customer success. The role, is being the SBC to companies which seem to get bought, something I'm somewhat familiar with also as pal Alec Saunders once pointed out five years ago (the number is now 39.) Let's look at some recent history where a Sansay powered company has been acquired:   Sansay customer M5 acquired by Shoretel, now branded as Shoretel Sky. Sansay customer Simple Signal…
  • Rewriting the Rules of Book Tours with Skype

    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs
    Natacha Brown
    26 Aug 2015 | 7:00 am
    You might remember author Nomi Eve from our 5 ways Skype can help simplify your life post. Here’s an in-depth look at how she’s using Skype to gain new readers.   Early on, author Nomi Eve learned one of the cardinal rules of book publishing: meet your readers. That’s why, in 2014, to help promote her novel Henna House, she initiated a 100 Book Club challenge: six months across the country visiting local book clubs to talk about her novel. Nomi travelled to 70 book clubs in person, joined another 30 over Skype, and met, snacked, and bonded with passionate readers. The Skype sessions…
  • WTF!? Curse nabs another $25 Million in Funding

    Smith on VoIP
    Garrett Smith
    17 Aug 2015 | 4:43 am
    Hey, gamers need great voice calling too, right? Curse Voice, a VoIP communications platform for gamers announced yesterday that it has raised over $52 million in funding since the release of it’s voice platform. The company launched in 2014. The platform enables players of some of the biggest games around to chat with fellow gamers: League of Legends, Minecraft, Smite, and Strife, among others. Curse is not the only game in town either; there are several alternatives, including Skype. Currently Curse has over 1.3 million active users on its proprietary VoIP platform, with the company…
  • Android and iOS Users: FonePaw Mobile Transfer V1.0.0 Has Been Launched

    Send2Press Newswire
    FonePaw
    12 Aug 2015 | 12:00 am
    HONG KONG, China and NEW YORK, Aug. 12, 2015 (SEND2PRESS NEWSWIRE) -- Many times, you curse the cumbersome ordeal of mobile data transfer and prepare to shake with fury. This time, you don't have to just get a hammer, smash your phone and start over. FonePaw has launched a handy files migration tool called Mobile Transfer to help users transfer contacts, videos, photos and music from phone to phone with one click. FonePaw Mobile Transfer enables people to transfer music, photos, videos, contacts and more between iOS and Android devices directly. The supported devices include iPhone 6 Plus,…
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    TMCnet-News

  • Xirrus Launches Hyper-Fast 802.11ac Wave 2 Access Point

    28 Aug 2015 | 10:39 am
    Wifi demand is only growing heavier, thanks to consumer demand and the growth of the IoT. As customers manage the exceptional growth in devices and stress on their wifi networks, they need to reconsider their designs. Future-proofing for the evolution to Wave 2 is a good idea for businesses.
  • Retailer Revels in Cloud-Based Solution

    28 Aug 2015 | 10:28 am
    Eventus Solutions Group is a firm that provides consulting and managed services to help companies better interact with customers in today's omni-channel environment. Whether it be the phone, online presence, mobile devices or social media, it is capable of improving customer relations overall.
  • Stanford FCU Seeing Results from Contact Center Solution

    28 Aug 2015 | 9:23 am
    For over 60 years the Stanford Federal Credit Union (FCU) has been providing financial services from its Palo Alto location, and was actually the first financial institution to offer online banking services. Being no stranger to innovation, it announced the addition of Fonolo's In-Call Rescue solution to improve the overall customer experience.
  • New Report Takes a Bite Out of Apple's Customer Service Scores

    28 Aug 2015 | 9:07 am
    Famed for its sleek veneer and cult-like following among users, Apple hasn't been backed into a corner for quite some time. And while the company continues to soar by most measures, a recent report from StellaService seems to suggest that the tech darling may have flown a little too close to the sun, and certain elements of its customer service are losing altitude.
  • ClearSky Launches Global Storage Network as Alternative to Typical Cloud Service

    28 Aug 2015 | 8:45 am
    ClearSky Data announced recently that it had launched a global storage network designed to simplify storage infrastructure and free IT departments from the usual hassles of backups and disaster recovery. Although the cloud was designed to address these issues, ClearSky argues that cloud technology alone falls short of giving businesses the performance they need.
 
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    VoIPWatch

  • Selecting Sansay Seems Synonymously Successful

    Andy Abramson
    20 Aug 2015 | 10:15 am
    My fellow San Diego pal in VoIP Andy Voss, founder and CEO of what was really the first Linux based Session Border Controller (SBC) company, seems to be on a roll that seems to equate with customer success. The role, is being the SBC to companies which seem to get bought, something I'm somewhat familiar with also as pal Alec Saunders once pointed out five years ago (the number is now 39.) Let's look at some recent history where a Sansay powered company has been acquired:   Sansay customer M5 acquired by Shoretel, now branded as Shoretel Sky. Sansay customer Simple Signal…
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    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • Rewriting the Rules of Book Tours with Skype

    Natacha Brown
    26 Aug 2015 | 7:00 am
    You might remember author Nomi Eve from our 5 ways Skype can help simplify your life post. Here’s an in-depth look at how she’s using Skype to gain new readers.   Early on, author Nomi Eve learned one of the cardinal rules of book publishing: meet your readers. That’s why, in 2014, to help promote her novel Henna House, she initiated a 100 Book Club challenge: six months across the country visiting local book clubs to talk about her novel. Nomi travelled to 70 book clubs in person, joined another 30 over Skype, and met, snacked, and bonded with passionate readers. The Skype sessions…
  • It’s nearly the final whistle for The Football Republic and Skype’s Pundit Pursuit

    Stephanie Sawler
    25 Aug 2015 | 1:51 pm
    They’re the ones who live, breathe and sleep soccer. The ones who know every detail of the offside rule. The people who think about soccer every second of every single day. And they’re also the ones who took part in our Pundit Pursuit — our search for fresh new presenters for some of YouTube’s biggest soccer channels. We called on all you soccer fans to take part in our search for hosts for The Football Republic – and our quest for passionate pundits for FullTimeDEVILS (Manchester United), ChelseaFansChannel (Chelsea), Blue Moon Rising TV (Manchester City) and Spurred…
  • Skype Helps Friends Reduce the Stigma around Mental Illness

    Natacha Brown
    21 Aug 2015 | 7:00 am
    Meet Martin Baker and Fran Houston. While living on different continents, these best friends have found a way to work together to ignite conversations and help reduce the stigma around mental illness. Here, Martin explains how they’re using Skype to do it. You can also follow their journey on their website, Facebook, and Twitter. Despite living on opposite sides of the Atlantic, I’m Fran’s main support, caregiver, and lifeline. She lives with bipolar disorder, chronic fatigue syndrome and fibromyalgia, and in the four years since we’ve met, she’s gone through episodes of mania,…
  • Travel Blogger Kristen Kellogg Takes Skype’s Instagram on a Caribbean Excursion

    Natacha Brown
    19 Aug 2015 | 7:00 am
    Travel blogger and filmmaker Kristen Kellogg is the founder of the wanderlust website Border Free Travels. For one weekend, this wayfaring storyteller took our Instagram on a journey to the island of Anguilla for a travel bloggers conference and all the sun, sand and adventure that came with it. Before arriving on the island, she used Skype to plan the conference itinerary and to get fellow travellers excited for the trip. She spent several “grueling” days networking with bloggers, learning about the local culture and capturing stunning images of the island ­­– sharing it all with our…
  • Capes, Geeks & Skype – Two Skype Sci-Fi Fans Take Their Passion to London

    Natacha Brown
    17 Aug 2015 | 9:15 am
    This July Skype advocates Richey Marshall and David Molofsky took on all the cosplay madness that was the London Film & Comic Con, bringing sci-fi fans along for the ride through a Skype group chat. If you didn’t get a chance to see it all live, here are the highlights… Richey’s first mission was to simply find David. Seems simple enough, right? Not necessarily when you’re surrounded by thousands of other cosplayers, you’ve never met the guy, and he’s dressed in costume. He got there though! The two then set each other challenges to find random cosplayers to take selfies with,…
 
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    Smith on VoIP

  • WTF!? Curse nabs another $25 Million in Funding

    Garrett Smith
    17 Aug 2015 | 4:43 am
    Hey, gamers need great voice calling too, right? Curse Voice, a VoIP communications platform for gamers announced yesterday that it has raised over $52 million in funding since the release of it’s voice platform. The company launched in 2014. The platform enables players of some of the biggest games around to chat with fellow gamers: League of Legends, Minecraft, Smite, and Strife, among others. Curse is not the only game in town either; there are several alternatives, including Skype. Currently Curse has over 1.3 million active users on its proprietary VoIP platform, with the company…
  • Citrix Acquires Cloud Phone System Provider Grasshopper

    Garrett Smith
    8 Apr 2015 | 9:11 am
    The feeding frenzy around Cloud VoIP companies continues and this time it’s not an VoIP industry incumbent at the table. Fresh off the news of Vonage’s acquisition of SimpleSignal for a total of $25 million, SAAS giant Citrix announced yesterday they were plucking Grasshopper, a cloud based phone system provider, from the field. Terms of the deal were not disclosed, though Grasshopper touts more than 150,000 entrepreneurs use their services, which starts at $12 per month. If these numbers are true, this would put Grasshopper’s annual revenues somewhere in the neighborhood of…
  • Jive Continues it’s Growth Tear With Two More VoIP Acquisitions

    Garrett Smith
    14 Jan 2015 | 11:24 am
    Jive Communications announced this week that they’ve continued gobbling up smaller hosted VoIP providers by acquiring both COMVOICE and Vocalnet. Talk about a busy start to the year! Both providers were heralded for their service quality and customer experience, two items most buyers are looking for in potential acquisitions. Jive has acquired a number of hosted VoIP providers recently, a growth strategy that many of their mid-market Pre-IPO competitors are also taking as traditional acquisition channels become saturated. Little detail was given behind the deal, other than COMVOICE and…
  • Broadsoft Acquires Telecom Software Provider Leonid Systems

    Garrett Smith
    14 Jan 2015 | 10:22 am
    Acquires’ a word you will be hearing often this year. Another Telecom software company has been chomped up. Yesterday hosted cloud telephone service platform provider Broadsoft acquired telecom software provider Leonid Systems. It’s easy to see why. Leonid has developed a number of software solutions that extend the functionality and ease of use of the Broadsoft platform for VoIP providers. Their intuitive web portal for the Broadworks platform that gives service providers a simplified and streamlined way to manage their operations. This gives Broadsoft another leg-up on the…
  • Sangoma Acquires FreePBX and RockBochs Fax over IP service

    Garrett Smith
    3 Jan 2015 | 11:54 am
    While most around the globe were still working off their hangover, Sangoma announced they had acquired both Schmooze Com – keepers of FreePBX – and RockBochs, a provider of fax over IP service as well as a network / PBX appliances. The combined acquisition positions Sangoma and its channel to begin offering their own PBX. Even more importantly, Sangoma can now begin offering recurring services that their channel partners can resell. Here’s 3 keys from the deal. 1//    Open, commercial or other, it doesn’t matter. The ability to now offer FreePBX – or any other…
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    Send2Press Newswire

  • Android and iOS Users: FonePaw Mobile Transfer V1.0.0 Has Been Launched

    FonePaw
    12 Aug 2015 | 12:00 am
    HONG KONG, China and NEW YORK, Aug. 12, 2015 (SEND2PRESS NEWSWIRE) -- Many times, you curse the cumbersome ordeal of mobile data transfer and prepare to shake with fury. This time, you don't have to just get a hammer, smash your phone and start over. FonePaw has launched a handy files migration tool called Mobile Transfer to help users transfer contacts, videos, photos and music from phone to phone with one click. FonePaw Mobile Transfer enables people to transfer music, photos, videos, contacts and more between iOS and Android devices directly. The supported devices include iPhone 6 Plus,…
  • Iowa-Based Lattice Communications Sells Assets and Three Services Divisions

    Lattice Communications
    6 Aug 2015 | 6:56 am
    FAIRFAX, Iowa, Aug. 6, 2015 (SEND2PRESS NEWSWIRE) -- Lattice Communications, the nation's largest stocking dealer of new and refurbished telecommunications shelters, cabinets, generators, and towers, sold its assets and its three services divisions - towers, fiber optics, and telecom construction - for an undisclosed amount on July 8, 2015. With more than 20 locations across the country, Lattice Communications provided products and services to mid-market, top-tier telecom companies for 11 years. In 2012, after staff numbers doubled and revenues tripled in a short period of time, Lattice…
  • 5 Bars Appoints 3 New Executives to Key Roles

    5 Bars
    30 Jun 2015 | 8:29 am
    IRVINE, Calif., June 30, 2015 (SEND2PRESS NEWSWIRE) -- 5 Bars, one of the USA's fastest growing innovators in premier DAS and Wi-Fi wireless infrastructure services, announced today three key leadership appointments that will add deep experience to the Company's leadership team and help accelerate the company's go-to-market strategies and growth capabilities. Karen Sessions now serves as 5 Bars Chief External Affairs Officer, focusing her expertise on public policy, corporate strategy, external affairs and strategic partnerships, business and stakeholder relationships, vertical markets and…
  • D-Link India signs MoU with Telangana government for collaboration to develop local IT industry and cultivate local talent

    D-Link Corporation
    5 Jun 2015 | 10:57 am
    TAIPEI, Taiwan, June 5, 2015 (SEND2PRESS NEWSWIRE) -- Driving forward with their local India presence, D-Link signed a Memorandum of Understanding (MoU) with the Telangana government to bolster the local IT industry by improving network infrastructure, investing in the region, and developing new talent. As part of the collaboration, D-Link will work together with the state government to provide public Internet access by deploying Wi-Fi hotspots that will provide wireless access to all citizens and institutions. D-Link will also upgrade government networking infrastructure to meet the latest…
  • 5 Bars announces Bruce Banigan as Vice President

    5 Bars
    20 May 2015 | 6:03 am
    IRVINE, Calif., May 20, 2015 (SEND2PRESS NEWSWIRE) -- 5 Bars(TM), a leader in wireless technology solutions, announced the appointment of Bruce Banigan as Vice President. 5 Bars is a premier neutral host provider of indoor/outdoor distributed antenna systems, Wi-Fi and small cells networks. The 5 Bars team designs, builds, operates and maintains wireless systems and also has a full suite of managed service offerings for complex Wi-Fi, DAS and wireless systems. The team has designed and developed over 500 wireless projects worldwide. As a 20-year technology veteran, Banigan has an extensive…
 
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    The PhoneBoy Blog

  • PhoneBoy Speaks Ep 986: Sometimes Trusted, Sometimes Terrorist

    28 Aug 2015 | 6:00 am
    Unless you are a member of one of the trusted travelers programs in the United States, sometimes you get TSA PreCheck, sometimes you don't, and sometimes you get that extra special treatment. Links: Sometimes I’m a Trusted Traveler, Other Times I May Be a Terrorist | TSA Out of Our Pants! Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 986: Sometimes Trusted, Sometimes Terrorist
  • PhoneBoy Speaks Ep 985: Love: The Addiction Antidote

    27 Aug 2015 | 6:00 am
    Drugs can be addictive. However, it's not so much the drugs that are the problem, people are. The less connected you are to other people, the more likely your "connection" will be with drugs. Links: The Likely Cause of Addiction Has Been Discovered, and It Is Not What You Think Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 985: Love: The Addiction Antidote
  • PhoneBoy Speaks Ep 984: Smartphone Kill Switch To Be Killed

    26 Aug 2015 | 6:00 am
    Most smartphones on the market today have a "kill switch" that makes it easy for you to prevent others from using your phone if you lose it. California has gone the extra step of making the feature mandatory and enabled by default per state law. Has it stopped mobile phone thefts? A little but it still happens quite a lot. Links: Report indicates smartphone 'kill switch' not foolproof —FierceWireless “According to a new report by the Wall Street Journal, smartphone "kill switches" may not be as effective as they initially appeared.” Download the audio file. Visit https://phoneboy.com/ps…
  • PhoneBoy Speaks Ep 983: Skimming Chips

    25 Aug 2015 | 6:00 am
    Traditional mag-stripe credit cards are easy to clone by "skimming." Seems like someone has figure out how to do something similar with chip-enabled credit cards as well. Links: Chip Card ATM ‘Shimmer’ Found in Mexico — Krebs on Security Chip-and-PIN technology has been compromised Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 983: Skimming Chips
  • PhoneBoy Speaks Ep 982: Signaling System 0wn3d

    24 Aug 2015 | 6:00 am
    SS7 has been around nearly as long as I have. It's the protocol the entire phone system runs on and, sadly, it has been compromised in a way that makes it easy for hackers to spy on your phone calls and texts. Links: SS7 flaw allows hackers to spy on every conversation Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 982: Signaling System 0wn3d
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    Ipcom Insights

  • Risky Fast Money Online Paydayloan Are They Practical?

    admin
    22 Aug 2015 | 5:38 am
    The simple solution these pay day loan creditors, to uncover is to get search and online for them. There is no need to fear if anything is okay with all the requirements, that you might get refusal. Typically they’re currently going to desire one to give two or a paycheck stub. This is often challenging should you not operate an average career and obtaining a loan that is number faxing online is your option that is best. This quick loan providers will be the ideal example in this relationship. The issue is that once buyers begin to use these companies that are high priced, they get…
  • Advance Loan Today – Online Cash That Is Quickly

    admin
    24 Jul 2015 | 10:19 am
    Try to try to find solutions to you that may allow it to be unnecessary to make use of this sort of borrowing. To gauge debt negotiation corporations it’d be smart to search for using a debt reduction program that will uncover the top performing organizations within your area at no cost. The loan amount may end outrageously high up if this loan isn’t repaid inside a few months. the world economy is facing the best hardship really. The Usa of America is facing the toughest burn with this particular slowdown because it is economic growth’s fiscal heart. Since this, you may…
 
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    Business News Holding

  • Flipboard Introduces Next Generation Video Ads With Cinema Loop

    admin
    24 Aug 2015 | 8:17 am
    Flipboard has just announced its next generation of mobile video advertising – Video Ads with Cinema Loop. With this launch the company is taking a new approach to autoplay for native video advertising, giving brands the attention-grabbing benefits of autoplay while solving for user frustrations in adjusting volume while important moments in the video are missed. With Cinema Loop, video ads use an animated, eye-catching moment from the advertiser’s video to capture viewers’ attention, but the full video doesn’t start until the viewer taps play. The first campaign with…
  • TP-LINK and Google Launch OnHub, a Router for a New Way to Wi-Fi

    admin
    19 Aug 2015 | 4:03 am
    TP-LINK has collaborated with Google to introduce OnHub, a new kind of router designed to keep up with the latest technology in the home, and help make Wi-Fi faster, more secure, and easy to use. OnHub addresses some of the most significant challenges associated with Wi-Fi today. It’s designed to be out in the open, where it works its best. It has fewer wires, a shell to keep cords tidy and lighting that is subtle and useful. OnHub’s innovative antenna design combined with smart software continually work to enhance users’ Wi-Fi connection. With its extensive router heritage, TP-LINK’s…
  • Stuck in loads of work? Try Speedflow Outstaffing (Sponsored article)

    admin
    11 Aug 2015 | 10:29 am
    Wish to have remote hands and non-recruitable salary based newbies? Check out Speedflow Outstaffing Service that gives you opportunities to hire skilled employees for assisting your company growth and further prosperity. Speedflow’s Outstaffing Service portfolio includes all Levels (Senior, Middle and Junior) and a wide range of Positions, including but not limited to: QoA/Testers Team Leaders Project Managers Developers DBA NOC You are going to experience unprecedented boost in your work flow process as well as a leap ahead of competitors with professionals on board. In terms of…
  • Report: Internet of Things (IoT) in Retail Market Forecast to 2020

    admin
    10 Aug 2015 | 7:21 am
    The global IoT in retail market is expected to grow from USD 14.28 billion in 2015 to USD 35.64 billion by 2020, at a Compound Annual Growth Rate (CAGR) of 20.07%, according to Research and Markets’ “Internet of Things in Retail Market – Global Forecast to 2020” report. The key players in this market include IBM, Intel Corporation, Zebra Technologies, SAP, Google, Microsoft, Freescale, PTC, ARM, and Cisco. These companies will dominate the $35 billion industry. Internet of Things (IoT) is significantly adopted in every process of retailing such as advertising and…
  • Waitan Launches World’s First 1.8” microSATA SSD Ejector

    admin
    7 Aug 2015 | 6:24 am
    Waitan, a designer and manufacturer of military and industrial grade solid state drives, has announced its patent pending 1.8″ microSATA SSD ejector product. The ejector is said to be “the first and the only available in the market of the same kind.” It is designed to operator over -40 ~+85C ambient temperature with high resistance against shock and vibrations, which is “ideal for military and industrial computing applications where 1.8″ microSATA SSD or HDD is deployed.” The ejector has integrated standard 16 pin microSATA socket that provides robustness…
 
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    PackNet Ltd

  • PackNet's VoIP Roundup for August

    Patrick Byrnes
    13 Aug 2015 | 8:16 am
    In the August edition of our VoIP roundup, we will be keeping you up to date with what’s been going on here at PackNet, as well as taking a look at the latest news in VoIP.
  • New Items Added to our Hardware Range

    Patrick Byrnes
    6 Aug 2015 | 1:17 am
    We’re happy to announce we’ve updated our hardware range with many new items. We’ve extended our range of switches and networking equipment, headsets, IP phones, and accessories. Here’s everything we’ve added:
  • PackNet's VoIP Roundup for July

    Patrick Byrnes
    6 Jul 2015 | 1:26 am
    In the July edition of our VoIP roundup, we will be keeping you up to date with what’s been going on here at PackNet, as well as taking a look at the latest news in VoIP.
  • Product Updates June

    Patrick Byrnes
    17 Jun 2015 | 1:18 am
    We’ve updated the hardware section of our site with new products from our partners Gigaset and Yealink.
  • PackNet's VoIP roundup for June 2015

    Patrick Byrnes
    16 Jun 2015 | 3:07 am
    In the June edition of our VoIP roundup, we will be keeping you up to date with what’s been going on here at PackNet, as well as taking a look at the latest news in VoIP.
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    Slingshot VoIP » Business VoIP Blog

  • Creative Customer Service Ideas Using VoIP

    Christine Miller
    11 Aug 2015 | 11:22 am
    Regardless of how large or small your company is, people will want to contact you in a number of ways. Most customers expect to hear and have a person respond to them on the other side of the line; as some become frustrated at a fully automated system that prevents them from hearing that real live person. In most cases there is a way to reach a person immediately through the system which is a good thing.Having a good customer service representative (CSR) is great, but having  a great telephone system that can help your customers reach those CSR’s is even better. Having just the right…
  • 5 Ways Entrepreneurs Fight the ‘Anxiety Monster’

    Isidora Ugljesic
    7 Aug 2015 | 6:01 am
    It is not at all uncommon that you find entrepreneurs with anxiety issues in today’s world. As a matter of fact it has kind of became a ‘thing’ that they tend to look stressed out. It shouldn’t come as a surprise though, since the entire life of the company, its success or failure rests solely on your shoulders. You develop a feeling that you always have to micromanage everything and be there for everybody. The constant pressure will eventually get to you and it is best that you have a ‘safety plan’ when it happens. Let me start out with the fact that you cannot remove or cure…
  • VoIP Features That Help Enhance Your Level of Customer Service

    Christine Miller
    30 Jul 2015 | 7:17 am
    Source Flickr Customer service is all about helping your clients and patrons and getting them what they want and need. The “Golden Rule – Do unto others as you would have them do unto you. ” applies within customer service as you would not want to be treated with disrespect on the phone neither do your customers. However, this not only applies to your staff but to the system that they use and that your clients use.A well utilized professional VoIP (Voice Over IP) system can advance your customer service greatly. A VoIP is something that is needed nowadays to be able to…
  • 5 Different Ways to Recreate Your Business This Summer

    Christine Miller
    21 Jul 2015 | 8:57 am
    Source FlickrSummer is the time for relaxation, recreation, revitalization, and overall fun. However, for some small businesses it can be their downfall as clients don’t come in as often, and the overall business slows down to a crawl. There are many things that a small business can do to help re-create themselves during the summer so that business trickles back in more or their business takes off with a bang the coming fall.So what are a few things that you as a business owner can do to help revitalize and recreate your business? We have listed just a few of them here but we thought…
  • 8 Tips to Help Grow Your Startup

    Isidora Ugljesic
    15 Jul 2015 | 11:20 am
    Owning a startup can indeed be a daunting task at times. Here are 8 tips that can help you battle the most common obstacles startups face during their growth.1. Utilize your budget to its maximumIt does not matter what you are dealing in, marketing should always be at the top of your list of priorities. This being said, one of the easiest ways to market yourself is to create a website of your own and start promoting your business on social media. As you start to grow your company every single marketing effort you make should revolve around your website.Even though you are running on a limited…
 
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    Nextiva Blog

  • Shared Call Appearance: Make & Receive Calls From Multiple Devices

    Audriana Vojkovich-Bombard
    28 Aug 2015 | 4:00 am
    Cloud-based phone systems are feature-rich and provide endless opportunities to improve your business’s internal and customer communication. While some features may seem basic, they can revolutionize your productivity and efficiency. One of these features that is often underrated, but deserves more attention is Shared Call Appearance. Shared Call Appearance is a useful feature available with […]
  • The Power of Crowd-augmented, Transparent Customer Support

    Micah Solomon
    27 Aug 2015 | 4:00 am
    Rather than solely rely on its employees to answer customer support inquiries, Applegate, the successful purveyor of humanely raised and slaughtered meats, openly crowdsources commentary and advice from other customers to answer these questions honestly, making use of a community software platform called “Get Satisfaction.” By using the feedback from customers who have already explored these […]
  • 6 Ways to Fix What’s Broken in Your Business

    Melinda Emerson
    26 Aug 2015 | 4:00 am
    When you’ve been in business a while, it’s sometimes easier to bury your head in the sand than to deal with the issues at hand. You’re not doing your business any favors, however.  Look at these 6 scenarios, see what you can relate to, and take action to make positive changes for your company.  These […]
  • Nextiva Customer Success Story: Ruscomp, Inc.

    Audriana Vojkovich-Bombard
    25 Aug 2015 | 4:00 am
    Who says that small companies can’t have the same communication features and systems that large corporations utilize? Not us! At Nextiva, we believe every business, no matter their number of employees or locations, can benefit from a cloud-based phone system. The flat monthly fee per user and minimal equipment needs make it an ideal solution […]
  • Five Tips for Social Media Success with Your Customers

    Micah Solomon
    21 Aug 2015 | 4:00 am
    Here are five secrets to succeeding on social media even in the face of the most irate customer postings (though read all the way to #5 for how to avoid most such postings in the first place). 1. Reach out directly to online complainers. Suppose that you’ve spotted the following outrageous tweet about your firm: Company X […]
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