Telefónica today received formal approval from the Spanish Competition Authority, so its acquisition of JAJAH is now complete and we are now officially a Telefonica company.As previously announced, JAJAH will continue to operate under its current brand, developing and managing outstanding IP communication services for our customers and partners.
VOIP
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JAJAH Blog
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Deal Completed
21 Jan 2010 | 4:40 pm -
JAJAH Supports Haiti Victims – Free Calls To and From Haiti and The Dominican Republic
14 Jan 2010 | 9:00 pmJAJAH is deeply saddened by the recent events in Haiti. We would like to offer our condolences to the families of the victims and wish a quick recovery to all those injured. To support the thousands of people who were hurt by the earthquake JAJAH is giving free calls to and from Haiti and the Dominican Republic until January 21st, 2010. To get the free calls you can simply dial from your JAJAH account. All rebates are limited to $5 per user. Your JAJAH account will be automatically credited with the 100% rebate during February 2010. May our modest contribution help those in need. Yours…
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VoIP News
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Cloud Net launches VoIP handset bundles
8 Feb 2010 | 9:57 amCloud Net has launched its Cloud Net Connect Hosted VoIP service for small businesses, start ups and freelancers in the UK. Cloud Net is the UK’s only VoIP provider that guarantees call quality by owning and managing its own network and also providing its own Internet Protocol telephone handsets (for free). Cloud Net Connect allows [...] -
SMC Pneumatics chooses NextiraOne to upgrade telephony systems
8 Feb 2010 | 9:19 amNextiraOne, Europe’s leading expert in communications services, has won another contract for its highly successful Unified Communications solution in the UK. SMC Pneumatics UK Ltd, part of SMC Corporation, the world’s largest manufacturer of pneumatic components and associated equipment, chose NextiraOne to upgrade its Telephony Systems and provide a scalable solution that will allow the [...] -
Nimbuzz partners with Indonesian Operator, Telkomsel
5 Feb 2010 | 5:58 amNimbuzz (www.nimbuzz.com), the multi award-winning next generation mobile messaging service, has today announced a unique partnership with Telkomsel, Indonesia’s largest mobile operator, that sees Nimbuzz delivered to more than 82 million Telkomsel subscribers via a radical new mobile data subscription plan. The partnership is Nimbuzz’ first as part of a monetizable program, with Telkomsel using the [...] -
UC Testbook simplifies VoIP installation
5 Feb 2010 | 5:48 amVoIP installation and testing has suddenly become faster and easier, with the introduction of the industry’s first dedicated installation and maintenance tool for VoIP/UC. UC Testbook, designed by the same team who created the original “Trend aurora” product line, has proved to be a valuable asset when testing SIP or H.323 trunks, PABXs and Call Managers, [...] -
XConnect’s 2009 Revenue Nearly Doubled
5 Feb 2010 | 5:20 amXConnect, the leader in next-generation interconnection and carrier ENUM-registry services, today announced robust 2009 growth figures, demonstrating the effects of rapid global adoption of VoIP. The company also said it has launched a new London point of presence (PoP) to support growing demand for cross-network interconnection of IP communications services and augment its European capacity. [...]
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TMCnet-News
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Do Families Spend 15% of After-Tax Income on Consumer Electronics and Services?
9 Feb 2010 | 7:31 amDo families spend 15 percent of their after-tax income on consumer electronics and services to support them? They might, said Douglas McIntyre of 24/7wallstreet.com. -
ASC Set to Demonstrate INSPIRATIONpro 10.0 at Industry Event
9 Feb 2010 | 7:27 amASC, a global provider of innovative solutions to record, analyze and evaluate communications, has announced its plans to demonstrate a new quality monitoring solution at an upcoming industry event. -
RCDb Integrates Web Services & Metadata Software into Cable Platform
9 Feb 2010 | 7:24 amRelated Content Database, or "RCDb," a provider of software and network services that integrate and extend a broad range of public and private Internet Web services to consumer electronics devices, has launched an integration of its Web services and metadata software platform with a tru2way enabled cable set-top-box. -
Cox Announces Multiplatform Content Offering for the 2010 Winter Olympic Games
9 Feb 2010 | 7:11 amCox Communications, a broadband communications and entertainment company, has reportedly entered into an agreement with NBC Universal to offer expanded coverage to consumers for the 2010 Winter Olympic Games via their multiplatform content offering. -
IP Media Server Report: New Service Delivery System Helps Mobile Operators Boost 3G and 4G Service Revenues Beyond Flat-Rate Data Plans
9 Feb 2010 | 7:11 amFor years, mobile operators have wracked their brains trying to figure out how to make some money off the numerous high-bandwidth data services that cross their networks. Not only do services like video over IP eat up valuable bandwidth and constrain networks for subscribers, but often the operator doesn't make much money beyond the flat-rate data plans they offer.
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VoIP Watch
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DataJack Coverage (or Lack Of)
7 Feb 2010 | 7:34 pmIt seems that DataJack has lost their ability to link to the T-Mobile coverage map. That implies that T-MO has had a word with them about using their network, or I should say, likely NOT using their network. By clicking through to the DataJack coverage map one finds that they don't have one. Coverage information is currently unavailable. Check back for updates soon. There was at one time a legacy agreement in place between TMO and a company that was rolled up into or acquired by DataJack, but more than likely that was an EDGE/GPRS agreement for some other form of data service. Normally in… -
Make Those Calls on Kwedit
7 Feb 2010 | 10:43 amMy guess is some ingenious VoIP type will figure out how to mashup making telephone calls using the new form of virtual currency called Kwedit. The story today in the New York Times about the new way to pay could be a key to many a carrier's future user base. -
One By One VoIP Companies Adding 3G, Today It's 8 x 8's Turn
4 Feb 2010 | 5:54 amEver since the iPad announcement we have seen one company after another make noise that their application is now able to make calls over 3G. First was iCall. Then along came Fring and today we have 8 x 8 making their's. What I have yet to see though are any real time reviews that this is working perfectly in a mobile environment. My attempts with 3G VoIP are mixed. If I'm standing still and have really good connectivity the calls work, but when driving, the experience has been less than optimal. Of course this will improve, but I doubt the experience over 3G will come close to my solid… -
Cisco Voice App Coming For iPhone
3 Feb 2010 | 7:34 pmMe Too, Me Also....sorry Cisco, you're not me different. Cisco should just buy Skype or Truphone and stop being so far behind the curve. This iPhone app will be big and Cisco will be a major force to be reckoned with as usual. So, where does this leave Avaya? -
Are AT&T & Apple Having A Tiff or Developer Turf War?
3 Feb 2010 | 8:30 amSometimes it isn't what you say or how you say it, but what you don't say that speaks volumes. Now this may not ring true, but on the surface it does seem to insiders to be either clear as a bell or simply a matter of not reaching out and touching the right people. In black and white, plus blue and orange, AT&T issued a call for Applications in an event called Open Call. Funny thing though. One big platform in the mobile device eco-system that makes up AT&T that's missing is Apple's iPhone platform. Another is Symbian from Nokia. Now the latter I can understand as Nokia's Series 60…
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Broadband Bob's IP Pulse
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VoIP to the Rescue for Emergency Responders
Story by Charlotte Wolter[BR][BR]Though VoIP has been challenged to comply with the traditional e911 system, the same cannot be said for new systems designed to provide seamless communication for first responders and emergency services, even when communication infrastructure has been widely destroyed by monstrosities such as a hurricanes. -
Dutch Government Taps Mitel for Nationwide VoIP
Story by Charlotte Wolter[BR][BR]Mitel Networks has been chosen by the government of The Netherlands for a[BR]six-year contract to deploy voice over IP to more than 50,000 phones in 96[BR]divisions of the government. -
Brinksmanship at the FCC
Story by Charlotte Wolter[BR][BR]The last-minute unanimous vote on Dec. -
NexTone and Reef Point Morph to NextPoint
Story by Charlotte Wolter[BR][BR]One of the most enduring companies on the VoIP scene, NexTone, has merged with and Reef Point Systems, a provider of mobile access gateways, to form NextPoint Networks.
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FierceVoIP
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VoIP helps Haiti relief effort
8 Feb 2010 | 10:12 amWith much of the telecom infrastructure destroyed in the areas effected by the Haitian earthquake a few weeks ago, communication for relief workers has been very limited. According to a profile in ComputerWorld, CARE, a U.S.-based aid group had to initially rely on text messages to keep up communications with their home offices and each other. As the situation improved, better cell phone coverage and satellite broadband have made communication better. In late January, CARE's wired broadband was working intermittently and they were able to upgrade their speed to 1 Mbps. The aid… -
Study: Wireless VoIP deployments for patient care
8 Feb 2010 | 9:49 amWireless VoIP and unified communications could do a lot for caring for patients at home and in hospitals, but the deployments of these technologies aren't going well because of piecemeal upgrades and a lack of commitment to the technology claims a new study. Read the NetworkWorld article about the study. -
EFF pushes for VoIP patent to be revoked
8 Feb 2010 | 8:26 amThe Electronic Frontiers Foundation (EFF) has requested that the U.S. Patent and Trademark Office (USPTO) re-examine the VoIP patent it granted C2 Global Technologies (formerly Acceris) in 2001. The patent describes a "method and apparatus for implementing a computer network/Internet telephone system" and the EFF argues that prior patents and reference materials existed that described the technology before C2 ever made the claim on the patent. The EFF's request is part of a larger program to get the USPTO to throw out certain patents it believes should never have been awarded. A few… -
Empirix adds new voice QOS monitoring to its OneSight brand
8 Feb 2010 | 6:51 amEmpirix has announced a new addition to thier customer experience monitoring solution OneSight--Voice Quality Assurance. The new offering builds on the OneSight monitoring system by adding active monitoring of end-user voice quality. The OneSight Voice Quality Assurance solution provides companies with tools to measure and report on call experiences through a real-time dashboard view of the VoIP network. The offering provides trend reports and allows managers to proactively locate and repair voice quality problems before users are affected. For more:- read the release Related… -
Google to release enterprise Voice in 2010
8 Feb 2010 | 6:31 amGoogle's Enterprise President Dave Girouard explained in an interview with eWeek that Google has been building on its business app suite and will launch an enterprise version of Google Voice later this year--a combination of applications that may prove disruptive to the Unified Communications (UC) market. With Google's cloud based applications highly collaborative already, and with the combination of Google Voice, Talk, and Gizmo5, Google has the makings of a unified communications app bundle that could be as cheap, easy to use and ubiquitous as its search engine and email offerings.
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Skype Journal
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Three: One Billion Skype Minutes Served
9 Feb 2010 | 8:57 amSkype's Linda Summers told Monday's Mobile Monday London audience that Hutchison's 3 mobile network served one billion Skype minutes on its 3 Skypephones and other Skype-enabled phones in the UK, Sweden, Italy, Austria, Australia and Hong Kong. Those Skype calls run through Skype's Skype Lite servers, a potential Skype as a Web Service Platform. Update: Minister for Digital Britain the Rt Hon Stephen Timms MP rings up the "billionth minute." Thanks to James Body for the tip, to Paul Downey for the notes. tags: skype, statistics, stats, trends, audioboo, gips, hdvoice, omtpCall me at… -
Icons for a data portability policy – a few thoughts
27 Jan 2010 | 5:36 amI sat down with the DataPortability Project's Elias Bizannes a few months ago to organize the elements of a model portability policy. Your site's portability policy will be part of your Terms of Service or End User License Agreement. Your portability policy should help your sites and services communicate the data portability parts of your relationship with the people who use them and your business partners. I'm heading down to an all day privacy forum co-hosted by Lauren Gelman and Mozilla this morning to discuss what browsers might do with a "privacy" icon. The Clusters We… -
Skype Journal FAQ: Do I pay roaming when my son Skype's me from Argentina?
26 Jan 2010 | 9:41 amQ. My son Skyped my mobile phone from Argentina. Will I see expensive international rates or roaming fees on my next bill? – Dad in USA. A. No. That was a local call as far as your phone company is concerned. Your son only paid "SkypeOut" rates, about $1.20 per hour. Aren't you glad your boy learned to use the Internet? tags: skype, pricing, skypeoutCall me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff. Visit our Skype Journal private technologist roundtable, one of the longest running public Skype chats. -
Vivu plugs multiparty video into Skype for Windows
25 Jan 2010 | 12:34 am$10 a month gets you multiparty video conferencing, screen/application sharing, browser and phone access for your guests, and video broadcasting. Vivu's VuRoom for Skype plugs-in to your Windows and Mac Skype clients. VuRoom launches your session using the Skype client. Vivu notifies your invitees to your call through a Skype chat. They can launch into the room through their own copy of VuRoom or click on a link to the browser version. Your meeting uses Skype's encrypted, high quality audio channel. Here's a flash demo, an offer for a 15 day trial account, and details on subscribing to… -
Skype gave away $12.9 billion in free international calls in 2009
22 Jan 2010 | 3:22 amOne in nine cross-border minutes was a free Skype-to-Skype call last year. That's $12.9 billion in international calls Skype gave its users for free assuming Skype's customers would pay a world average market price of roughly $0.24 per minute. Did Skype take those billions from telephone companies? Just a little. Telephone companies don't offer much in the way of differential pricing, charging more to people who'd pay more and less to people who'd pay less. So they leave a large underserved market. Skype is happy to serve them.Skype is also making the market bigger. When you make…
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Skype Blogs
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An update on Skype for iPhone and calling over 3G
3 Feb 2010 | 7:56 amMany of you have been asking when we’ll release a version of Skype for iPhone which supports 3G calling. Well, the simple answer is soon. Last Thursday, Apple introduced the iPad, which we’re very excited about here at Skype. David Ponsford, who features in the video above, and his team are reviewing the device and its specs, and you can expect to hear more from us about Skype for iPad in due course. What does this have to do with calling over 3G? The SDK (Software Development Kit) which Apple provides to developers like Skype has been upgraded for the iPad. The new version, 3.2,… -
A week in video
21 Jan 2010 | 6:35 amI caught up with Josh Silverman earlier for a quick chat about video – past, present and future. In the video above, we talk about what makes video different, its current ubiquity, and a little bit about what the future has in store. He also published a guest post on GigaOM earlier today, which outlines some of his thoughts in a bit more detail, from the philosophical: For hundreds of thousands of years, people have shared meaning through language. Its form has evolved from oral to visual and, for the past few thousand years, written. Yet until the 20th century, true conversations were… -
Facebook, Google and Yahoo Speak out on Data Center Issues
20 Jan 2010 | 4:16 pmOne of the more interesting sessions I attended at the Pacific Telecommunications Conference (PTC) in Honolulu this week was a panel discussion called "The Content Providers Speak". It included technical eaders from Google, Yahoo, and Facebook, who were talking about their perspective on what networking means to them. A few really interesting points came out: Electricity is the dominant cost factor for them. This creates a tension between cheap power - often available far from large user populations - and good experience - which drives data centers closer to large user populations. The growth… -
Internet Communications - a Look Ahead
20 Jan 2010 | 4:02 pmYesterday, I gave a keynote address at the Pacific Telecom Conference (PTC) in Honolulu. I talked about the current state of the IP communications industry and where its going in the future. The IP communications industry has been around a long time - around 15 years or so. During that time, there are four areas in which it has been extremely successful. The first is in the enterprise. IP-based business phones are nearly half of all new PBX line sales today. The cost savings of consolidating voice and data networks, and the benefits of centralized call control, have made VoIP a clear winner… -
The new EU Commissioner ♥ Net Neutrality
20 Jan 2010 | 4:14 amLast week the European Parliament organised hearings to confirm the new list of European Commissioners, including Neelie Kroes who is proposed to be the new EU Commissioner for the ‘Digital Agenda’ (the policy area formerly known as ‘Information Society’). Ms Kroes has been the Competition Commissioner since 2004, tackling many big cases, including one that started in 2008 on the blocking of VoIP on mobile. With the European Commission conducting a formal review of Net Neutrality in Europe this year, Ms Kroes’ position is crucial in protecting users’ right…
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Send2Press Newswire
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Telecommunications Private Line Services Revenue to Decline through 2012, Says Insight Research Corporation
27 Jan 2010 | 10:27 amBOONTON, N.J., Jan. 27 (SEND2PRESS NEWSWIRE) -- After years of steady growth, the $34 billion private line services market is entering a period of declining revenue, says a market analysis study from Insight Research. Private lines are point-to-point circuits leased by enterprises from telecommunications carriers in order to link enterprise sites to each other and to the Internet. Private lines are also used by cellular carriers to link their towers to land line networks. According to Insight's report, "Private Line and Wavelength Services, 2009-2014," the transition from frame relay/ATM… -
TTI Finalist for Industry Awards
19 Jan 2010 | 7:52 amSAN FRANCISCO, Calif., Jan. 19 (SEND2PRESS NEWSWIRE) -- TeleManagement Technologies, Inc. (TTI), a leading provider and innovator of telecom software products and solutions, is proud to announce that they have been chosen as a finalist for the 2009 AOTMP Industry Excellence Award for Supplier Advocate of the Year. The AOTMP Industry Excellence Awards were developed to recognize enterprises and industry suppliers committed to telecom management best practices. "We're proud to recognize award finalists who are leveraging best practices in fixed and wireless telecom management to drive… -
Worldwide Telecommunications Industry Growing at Double Digit Rate Despite Current Economic Turmoil, Says Insight Research Corp.
6 Jan 2010 | 7:31 amBOONTON, N.J., Jan. 6 (SEND2PRESS NEWSWIRE) -- Despite the unsteady state of the global financial markets, the worldwide telecommunications industry is expected to continue expanding over the next five years as growth of wireless services in emerging markets offsets the spending slowdown in the advanced economies, says a new market analysis report from The Insight Research Corporation. According to the new industry market study, overall telecommunications services revenues are expected to grow at a compounded rate of nearly 13.8 percent over the next few years, reaching $3.7 trillion by 2015. -
Stimulus Spending Won't Help 49 Percent of US Rural and Urban Households Currently without Broadband, says Insight Research
10 Dec 2009 | 8:20 amBOONTON, N.J., Dec. 10 (SEND2PRESS NEWSWIRE) -- Analysis of most recent FCC data (Jan. 2008) reveals that about 45 million of the more than 117 million US households have no Internet service and when "no Internet" households are added to those households using dial-up to reach the Internet, the number of non-broadband households approaches 58 million, according to a new market research study from The Insight Research Corporation. These 58 million non-broadband households represent 49 percent of the households in the US. According to Insight Research's market analysis study, "Rural Versus… -
New Leader Phone Site Launched - Audio Conferencing Provider Launches New Site Focused on User Productivity
10 Dec 2009 | 7:15 amCOLUMBUS, Ohio, Dec. 10 (SEND2PRESS NEWSWIRE) -- Leader Chairman Michael T. McKibben today announced the release of a new and improved Leader Phone® Audio Conferencing site at www.leaderphone.com. "Traditional audio conferencing is expensive, old technology with few features," McKibben said. "Leader Phone's innovations offer easy-to-use features that improve a company's productivity instead of dragging it down." Leader Phone fixes the productivity problem with an array of flexible user-managed services like Star*1 direct dialing and Quick Call blast dialing. These features enable you to…
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VoIP News
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Article: ip.access announces 3G Femtocell Developer Kit
4 Feb 2010 | 3:55 amYou can view the page at http://www.voipnews.com/content/66-i...-Developer-Kit -
ip.access announces 3G Femtocell Developer Kit
4 Feb 2010 | 2:49 amCambridge, 4 February 2010 – ip.access, the leading developer of femtocell and picocell solutions, today announced the availability of a 3G Femtocell Developer Kit. The kit enables system integrators to build specialist applications using ip.access’ multi-award winning Oyster 3G femtocell technology. Femtocells are increasingly being used by mobile network operators as a way to improve service quality for mobile phone users in homes and offices, and to offload traffic from their outdoor networks. However, femtocells have many other applications, including test and measurement equipment… -
Article: ip.access launches plug and play for nanoGSM picocell
28 Jan 2010 | 5:39 amYou can view the page at http://www.voipnews.com/content/63-i...noGSM-picocell -
ip.access launches plug and play for nanoGSM picocell
28 Jan 2010 | 4:30 am28 January 2010 – ip.access, the leading developer of 2G and 3G in-building wireless solutions, today announced that it has significantly enhanced the capabilities of the nanoGSM® product range with a new system release 4.1 that supports “plug and play” customer self installation and a range of other features which extend the performance and capabilities of the system. By enabling enterprise customers to directly install the nanoGSM BTS on their own premises, mobile operators can save up to half the total cost of a picocell deployment. This in turn expands the range of sites and… -
Article: Dialogic to Provide “Any-to-Any” PBX Connectivity for SIP Trunking; Plans to
22 Jan 2010 | 5:50 amYou can view the page at http://www.voipnews.com/content/61-D...r-SIP-Trunking
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Asterisk VoIP News
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Apple iPad:The Missing Features
27 Jan 2010 | 1:44 pmThere’s no doubt that the upcoming Apple iPad will kick the asses of all netbooks, tablet PCs, and e-readers, but it’s by far the perfect unit that we had hoped for from Apple. But then again, neither was the original iPhone. How could it have been better? Here’s a list of things we felt strongly about. Post yours in the comments section below. Please keep the tampon jokes to a minimum. - No camera. Video conference calls over Skype or iChat with a front-facing hidden iSight camera would have been a killer feature. Apple did announce 30-pin connector accessories like… -
Digium launches 'app store' for the Asterisk PBX
27 Jan 2010 | 1:40 pmEver since Apple adapted their wildly successfull iTunes music store to sell apps for the iPhone, technology vendors everywhere have been trying to find opportunities to replicate the innovation. Now Digium is launching AsteriskExchange--while not quite a true app store--it's a marketplace and reviews site for Asterisk's open source community. The website will serve as a hub for the Asterisk open-source VoIP community including a place for users to review applications and phones. Developers can get exposure for their Asterisk-based applications and users can get the purchase info right from… -
CounterPath Introduces Bria for Asterisk (SIP / VoIP Softphone Client)
25 Jan 2010 | 11:57 amCounterPath and Digium recently launched Bria for Asterisk, a co-branded VoIP softphone solution that’s pre-integrated with the open source Asterisk platform. Todd Carothers, vice president of product management at CounterPath, says the idea was to start by simply bringing the Bria Professional enterprise-grade softphone to Asterisk in as straightforward a manner as possible. "We’ve done interoperability testing against the Asterisk platform, particularly from a Digium perspective—and we have IM, video and presence available for the solution," he says. For… -
Apple Tablet "iSlate" Broadband Carrier Comparison
25 Jan 2010 | 11:46 amWith news that Apple's new tablet computer could be available on both Verizon and AT&T's networks, the question becomes which carrier will offer users more bang for their bucks. Let's start with overall 3G coverage, where Verizon uses a CDMA-based EV-DO Rev. A network and AT&T uses a GSM-based HSPA network. As you probably know through Verizon's gleeful pummeling of AT&T with its "There's a Map for That" ads, AT&T's 3G network covers far less area than Verizon's. But there are more factors to be taken into account than simple scope of coverage. When it comes to… -
General Dynamics Receives NSA Certification for Sectera vIPer Phone with PSTN Support
5 Jan 2010 | 10:40 amThe National Security Agency (NSA) has certified the Sectera vIPer Universal Secure Phone enabled with Public Switched Telephone Network (PSTN) connectivity for voice communications classified at the Top Secret level and below. The Sectera vIPer Phone with PSTN Connect allows U.S. military and government personnel to make both classified and unclassified calls using traditional telephone networks via one high-end office desktop phone. The Sectera vIPer Phone is a secure communication product manufactured by General Dynamics C4 Systems, a business unit of General Dynamics.
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VoIP News
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Article: ip.access announces 3G Femtocell Developer Kit
4 Feb 2010 | 3:55 amYou can view the page at http://www.voipnews.com/content/66-i...-Developer-Kit -
ip.access announces 3G Femtocell Developer Kit
4 Feb 2010 | 2:49 amCambridge, 4 February 2010 – ip.access, the leading developer of femtocell and picocell solutions, today announced the availability of a 3G Femtocell Developer Kit. The kit enables system integrators to build specialist applications using ip.access’ multi-award winning Oyster 3G femtocell technology. Femtocells are increasingly being used by mobile network operators as a way to improve service quality for mobile phone users in homes and offices, and to offload traffic from their outdoor networks. However, femtocells have many other applications, including test and measurement equipment… -
Article: ip.access launches plug and play for nanoGSM picocell
28 Jan 2010 | 5:39 amYou can view the page at http://www.voipnews.com/content/63-i...noGSM-picocell -
ip.access launches plug and play for nanoGSM picocell
28 Jan 2010 | 4:30 am28 January 2010 – ip.access, the leading developer of 2G and 3G in-building wireless solutions, today announced that it has significantly enhanced the capabilities of the nanoGSM® product range with a new system release 4.1 that supports “plug and play” customer self installation and a range of other features which extend the performance and capabilities of the system. By enabling enterprise customers to directly install the nanoGSM BTS on their own premises, mobile operators can save up to half the total cost of a picocell deployment. This in turn expands the range of sites and… -
Article: Dialogic to Provide “Any-to-Any” PBX Connectivity for SIP Trunking; Plans to
22 Jan 2010 | 5:50 amYou can view the page at http://www.voipnews.com/content/61-D...r-SIP-Trunking
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The PhoneBoy Blog
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The Freetalk Wireless Headset
29 Jan 2010 | 7:07 pmThe folks at In Store Solutions sent me this headset to review a while ago–the Freetalk Wireless Headset. I had tried a couple of times to write a review of this headset, but ran into technical issues. Now that I’m off the road for a bit, I’ll give it a try. Like its wired cousin, the Freetalk Everyman Headset, which I reviewed a while back, the focus is on audio quality. It rocks, even without wires! Skype-to-Skype audio quality is just like being there! It’s light and comfortable to boot. Unlike it’s cheaper cousin, the Freetalk Wireless headset actually has… -
Will the iPad Change Anything?
28 Jan 2010 | 8:30 amJust before I was giving my presentation at Sales Kick Off yesterday, Apple began unveiling their new iPad. A few people in the audience were looking at the emerging details on their iPhones. I took a quick scan of my Twitter stream later on. It was a topic of discussion throughout the day. I eventually read a small amount of the coverage. The general complaints I saw on Twitter were related to the lack of a camera or the fact that it had data service only through AT&T. What I see is the biggest failing of the device, quite honestly, is the same downside as for the iPhone: the fact that… -
Keeping the iPhone Charged
28 Jan 2010 | 7:30 amWhile I was in San Diego for the past few days, perhaps the biggest challenge–aside from never having more than 10 minutes to myself at a stretch–was keeping my iPhone’s battery charged. The Sales Kick Off meeting we had for Check Point had us anywhere but near an easily accessible AC port. I attempted to plan for this, and I normally have an external iPhone battery for this purpose. Unfortunately, on my recent trip to Israel, the connector on my latest battery acquisition from eBay broke. That’s what happens when you get the cheap ones made in China. Either way, I did… -
Following the Conversation
25 Jan 2010 | 10:25 amI feel bad, in a way, that I haven’t been posting to my blog. Then again, I think I know why. The conversation is, for the most part, elsewhere. Does it mean my blog is a failure? Am I not getting the hits I want or the comments I want? Not really. One of the things I’ve learned is not to try and treat all communication the same way. Not all conversations are the same. Not all mechanisms for conversing are the same. The trick is knowing where, when, and how to have the right conversation. Sometimes, that’s my blog. Sometimes it’s Twitter, Facebook, a phone call, or in… -
Inbox Liquidation, Part 53
21 Jan 2010 | 3:55 pmTime to clean out the inbox once again… Truphone Bonanza: I have a fair number of items related to Truphone in my inbox. A while ago, they launched an Android calling app for WiFi, making it possible to use their service to make cheap phone calls from Android phones. More recently, they launched their Truphone Anywhere service, which gives you a SIM card that gives you “local” rates in US and the UK and cheaper roaming abroad. It could, theoretically, be your ONLY GSM calling service–calls inside the US are $0.10 a minute inbound and outbound–but data is not…
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Pat Phelan: Bits, bytes and telecoms
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My Dell Hell
21 Jan 2010 | 8:21 amOne company I will absolutely never deal with again is Dell Its actually practically impossible to contain myself whilst writing this post. Their customer service is beyond a joke, their helplines will run you from pillar to post and here I am yet again listening to Kate Bush for an hour. What’s my sin? I gave Dell my money One of the guys here needed a new laptop and picked out a Dell which we ordered over 20 days ago, initially I got no confirmation of the order and had to go through an hour of Tears for Fears, Woman in Chains for that and was told that 100% laptop would be delivered… -
Apple still blocking Voice over 3G-Good decision
17 Jan 2010 | 12:52 pmI can’t believe we are back here again in a discussion regarding Apple blocking voice over 3G. Voice over 3G is an appalling standard, it just doesn’t work without massive compression. If any iPhone user runs a standard ping test I would be shocked to see ping times of under 100ms, in fact I have just run one now and am getting 146ms on Vodafone Ireland. This speed is just not good enough for voice and Skype know it, Apple know it, in fact most bloggers/trade experts know it too. It makes a great headline though and that’s the reason we keep hearing about it. Its old news,… -
Rubinstein comment shows how far Palm are off the mark
10 Jan 2010 | 5:34 amDuring interview with All Things Digital’s Kara Swisher at CES Palm CEO Jon Rubinstein said three of the most incredible things I have ever heard, not only in telephony but in business in general. Q:How does Palm (PALM) view Apple (AAPL)? “We don’t pay that much attention to Apple….I know it sounds really strange,” says Rubinstein. “Really?” Kara replies. “You don’t worry about the iPhone?” “No, I really don’t,” Rubinstein answers. “I don’t believe you,” says Kara, telegraphing a sentiment I imagine is widely held among the audience. Rubinstein is sometimes… -
Withings, helping this slob turn over a new leaf in 2010
31 Dec 2009 | 7:10 amAs I said in my last post 2010 involves some big changes for me. I have this urge to get fit and not to die young, its that serious. One of the really cool devices which I have purchased is Withings a wifi enabled scales which pushes your weight to where you decide. I have decided its going to be on Twitter so I will weigh myself everyday for the next year and for the first time announce to the world tomorrow how out of shape I really am. Anyone who knows me is aware that whilst being the greatest gadget freak on the planet I hate complexity, if it doesn’t work out of the box I am not… -
Christmas meet-up
27 Dec 2009 | 1:52 amTo celebrate the arrival in Cork of Jackie Danicki I am organizing a soiree We are going to meet in The Coal Quay Bar @ 7.30pm tonight and move on for there for a snack somewhere I really hope you can make it.
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Jon Arnold's Analyst 2.0 Blog
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Metaswitch Announces New CEO
4 Feb 2010 | 9:00 amWas just on a briefing call about some news from Metaswitch. I don't track news items as a matter of course, but this announcement came my way on short notice, and being a company I follow closely, it's worth noting.Metaswitch is a great example of a company that goes about its business quietly, deliberately and effectively. These really aren't 2.0-style virtues, but I'll take their track record any day over the fast and furious.The news item is pretty pedestrian - Kevin DeNuccio takes the CEO reins from John Lazar, who now moves into the Chairman spot, in turn from Ian Feguson, who remains… -
UC Strategies - ITExpo/Industry News Recap
3 Feb 2010 | 5:32 amAfter a brief hiatus, I was able to join the weekly UC Strategies podcast on Monday. This week, the focus was a recap of recent industry events as well as news of note, namely the iPad launch.A few industry events were discussed, but ITExpo was the only one I had attended. I shared my thoughts on the Expo along with others who were there such as Jim Burton and Dave Michels. All told, it's a nice recap, esp from Dave, who was attending for the first time. Towards the end, we also talked about the iPad, and I managed to add my take to the mix.The podcast is running now on the UC Strategies… -
DAVE Wireless/Mobilicity - the Next Wave in Canadian Wireless Competition
2 Feb 2010 | 8:37 amThe second shoe dropped today in terms of new entries for Canada's wireless market. I've been following this space for some time, and the winners of last year's AWS auction are starting to make moves to shake things up here. About six weeks ago, the most ambitious entry - Wind Mobile - was the first to launch. I've generally been skeptical of the chances for these new players, and as first movers go, I haven't been overwhelmed with Wind.Enough said for now - but we can talk more about that later. Let's focus on today's news, which has a few angles of interest. The next entry making noise is… -
january media roundup
1 Feb 2010 | 9:15 amFairly light month in terms of media coverage, but I certainly had my hands full with the Smart Grid Summit. No quotes in the press - which hasn't happened in a long time - but I've already done a couple of stories that will run this month.Basically, my citings are all article-based - three written by me, and one as an interview about the Summit. Let's start there:- PR Vibes - Smart Grid Summit Preview, Q&A with Jon Arnold- UC Strategies - Interactive Intelligence Moves Toward CaaS for Contact Center Automation- Service Provider Views - Google in China - What Business are you Really In?-… -
Service Provider Views - Why Life is getting harder, not easier
29 Jan 2010 | 10:45 amMy latest Service Provider Views column is running now on TMCnet. Having just come back from the ITExpo, a few things struck me there that would work well for my next article. This would have been enough material, but on top of that, the last week or so has been full of news that pose new challenges and raise new questions for service providers. Not the least of which is the iPad launch, Jajah's acquisition by Telefonica, and the latest earnings news from AT&T and Verizon.I could probably squeeze a few more columns out of this morass - and I just might do that - but for now, I've managed to…
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VoIP & Gadgets Blog
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Moving a Data Center
30 Jan 2010 | 10:35 pmMoving a data center can be fun. Yes, if you enjoy being up from 6am (Friday) to 2am (Saturday) it's a real blast. And then spending all day Saturday until 10pm screwing in rails, rackmounting servers, installing new KVMs, connecting patch cables, power cords, surge protectors, Gigabit PoE switches, IP phones, etc. Of course, it'll all be worth it in the end since TMC will have much more organized and professional looking data center. Special thanks to TMC's Vahid Hashemian, Larry Szebeni, and Muhannad Harrim who were immensely helpful in staying late and coming in on the weekend to hook up… -
No, Gremlins Didn't Eat TMCNet's Web Servers
28 Jan 2010 | 8:00 pmStarting tomorrow around 7am, TMC will be shutting down its entire data center and moving it to a world-class building about a mile away. So when you see www.tmcnet.com, blog.tmcnet.com (several blogs), and various other tmcnet.com domains going offline, no worries. Gremlins aren't chewing the wires and we're not under a DDOS attack. We'll be back up soon. It's a major undertaking with months of planning and tomorrow is that culmination of planning as well as several man-hours building our new data center. Major props to Larry Szebeni who is the best MIS/IT support person I've had the… -
VoIP on iPad - Yes!
27 Jan 2010 | 9:03 pmYes, it's true - you can do VoIP on the new Apple iPad. The iPad sports WiFi, 3G, speaker, and a microphone - all you need to do VoIP. But the real kicker is that Apple just modified their iPhone/iPad SDK to ALLOW VoIP over 3G. Yes, my friends, now you too can hold a massive 9.7" screen to your head - bulkiness and radiation be damned!The pertinent part of the SDK is as follows:3.3. 23 Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may… -
Rock Out to the Asterisk Song
26 Jan 2010 | 7:34 amGM Voices, creator of professional voice prompts for companies has just released "The Asterisk Song" with patriotic Asterisk lyrics such as "It ain't no punctuation." For true Asterisk patriots, "asterisk" aka "*" can not be used in a sentence unless it has something to do with the open source Asterisk platform. Sure an "asterisk" is used to reference a footnote at the bottom of the page, but it's just a tiny "asterisk" in superscript form. There is only one "big" Asterisk and it looks like this: Asterisk, the open source platform (as if I had to clarify) has changed the entire lexicon of how… -
Skype Outage Problem Yesterday
22 Jan 2010 | 8:49 amI received word from various sources that Skype was having problems yesterday morning. So while in the press room at ITEXPO I fired up Skype, sign-ed in and was able to use it. Hmm. No problem here. I let it go until later that evening when I met with a Skype executive at Andy Abramson's Bloggers' Dinner. He told me there was a 3.5 hour sign-in issue causing some users to not be able to logon.That's the same problem (sign on issues) that happened in 2007. August 16,2007 outage redux? No Windows Update to blame this time.You can read a brief explanation on the Skype heartbeat page. Tags:…
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Alec Saunders SquawkBox
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VoIP is everywhere
Last week I described the PSTN as simply a legacy user interface to today’s communications networks, based on the fact that most of the core network is already VoIP. The PSTN is simply the average person’s experience of an all VoIP network. While the description of the PSTN as UI drew some comment, nobody argued that the core was anything but VoIP. This morning I draw your attention to two more facts to back the assertion that VoIP is everywhere, even if not widely visible. Tomorrow XConnect will announce their growth from last year – near doubling of revenue, 81… -
For my birthday, help people in Haiti
Today is my birthday. And, while I’m not nearly as talented as Wolfgang Mozart and Lewis Carroll, it’s a birthday I hold in common with these two gentleman. This year I decided to try the Facebook application Causes as a way to celebrate. Causes lets you tell your friends that you’d rather have a donation to a charity than a birthday gift. They even provide ways for you to promote your cause, and collect the money on your friends behalf and send it to the charity you’ve chosen. I selected Oxfam Canada for their relief efforts in Haiti. Oxfam already… -
Video: the next big telephony user interface
At last week’s ITEXPO a question was raised on one of Andy Abramson’s panels about the future of the PSTN. Specifically, the question was whether VoIP will finally triumph over the PSTN, and it was asked in the context of both mobile and landline services. My response was “that’s kind of a loopy question, as the core networks are already VoIP and have been for a long time. The ‘PSTN’ is really the user interface by which the customer accesses the network.” Perhaps that’s an over-simplification of the problem, but despite the fact that last mile networks are not yet VoIP,… -
Great marketing begins with a great product.
Our industry is full of stories of amazing software development feats – people with vision who worked day and night, round the clock, to develop and launch product x, y, or z which became an overnight success. The latest is Tweetie creator Loren Brichter, who gave a talk at Stanford University recently on the unexpected success he had experienced with this very popular iPhone application. Go watch the video here. A friend forwarded me this video after Guy Kawasaki tweeted it, with the following quick bulleted comments: Very interesting discussion of Tweetie for iPhone,… -
Why iPhone is destined to dominate Android and BlackBerry in the market
One of the most common debates among smart phone cognoscenti is which platform will prevail — BlackBerry, Symbian, iPhone, Microsoft, or the latest entrant Android? Common thought is that the platform with the most developers will win, and currently that’s iPhone. Many folks, however, having drunk the “open” kool-aid, believe that ultimately Android must win. Others point to the dominant market share already garnered by RIM in North America, and Symbian in other parts of the world, and say that developers will flock to those platforms by virtue of the fact that they…
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The VoIP Weblog
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CounterPath Introduces Bria 3.0
2 Feb 2010 | 4:44 pmCounterPath has introduced version 3.0 of its Bria softphone. "Over the past year, Bria's enterprise users made three things clear: They're adding Macs, they're committed to OS X and they need multimedia communications tools that leverage the Mac," says company vice president of product management Todd Carothers. "Bria 3.0 meets that need by delivering an unprecedented combination of user-friendly design and CIO-wish-list features, all at a time when enterprises are more focused than ever on leveraging the power of VoIP to reduce costs and boost their ... -
Truphone Launches Local Anywhere Service
23 Jan 2010 | 8:11 pmTruphone has announced a new service called Local Anywhere that gives users access to local voice, data and text rates when traveling overseas. "The service is made possible by a single 'smart' SIM card that offers local rates in countries where Truphone operates," writes VentureBeat's Matt Bowman. "The premise is that customers have multiple phone numbers, one for each location to which they travel, enabling incoming and outgoing calls to be charged at local rates with the complexities and routing handled over Truphone's VoIP-based network," writes The ... -
Clear Announces New VoIP Modems
17 Jan 2010 | 3:32 pmClear has announced two new VoIP-enabled WiMax modems. "Both feature built-in ATA compatibility, which means if you have Clear Voice VoIP you can jack your phones straight in," writes SlipperyBrick's Conner Flynn. "The Gemtek Series G is available in Vegas, and the Motorola CPEi 725 Series M is available in Portland." Both devices will cost $69.99. "We all hope that Clear will expand the availability of the products outside of their select launch market but we don't know if the two models will be available as an ... -
MagicJack Demos VoIP Femtocell
10 Jan 2010 | 2:16 pm© freephotos70 I was one of the first to break the news last summer of magicJack's planned USB femtocell... and this past week, YMax Corp. finally introduced the product. "Announced this week at the International Consumer Electronics Show in Las Vegas, the device works similarly to the standard MagicJack — except instead of plugging a landline phone in, users can make calls using a GSM cellphone within range of the device — without using any of their mobile plan minutes," writes The Consumerist's Laura Northrup. "YMax CEO Dan ... -
Marriage via Skype
2 Jan 2010 | 6:53 pmU.S. Air Force Captain Matt Howard recently married Lanessa Lawrence over Skype, after falling in love online. "The chaplain, Air Force Capt. Jonathan Runnels - who'd given premarital counseling sessions to Lawrence via computer - noted the unusal circumstances," writes Sig Christenson at mySA.com. "'Nonetheless, it is holy and acceptable before God,' he said." "So even though they aren't on the same continent and won't meet in person until April, the bride nervously said, 'I do,'" Christenson writes. Image above is from mySA.com.
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Global Crossing Blog Central blogs
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READY ... SET ... INNOVATE!
8 Feb 2010 | 1:01 pmIt is not just about economic survival. It is about finding ways to thrive and win! Recently, in an article titled, “The buy side of innovation” in Connected Planet, the author discusses, “Now that restructuring is under control (more or less), let’s not miss the next wave of growth and innovation.” So what does this mean? IT Leaders are constantly looking to improve application performance across their WAN and reduce total cost of ownership. However, if you are looking to support your corporate goals with new IT solutions in 2010,… -
VoIP: The reasons behind the hype
3 Feb 2010 | 10:51 amAs recently as a few years ago, the idea of sending and receiving voice information digitally rather than via the traditional telephone network was seen as new and even progressive. But that is no longer the case: VoIP is now changing business communication networks. Over the next few years, we’re expecting to see significant market growth in the VoIP sector, as bandwidth increases and the use of analogue lines declines.In fact earlier this week, the UK Government announced plans to replace many of its physical phone lines with Internet-connected VoIP systems – a sure… -
The password is not enough - Play smart on your social networks
1 Feb 2010 | 8:21 amSocial networks are new forms of social interaction that began to be exploited by companies, but pose security challenges that are often not taken into account or even known to users. When you created your Facebook account, you were surely very careful to use a safe password, right? For example, alternating between upper and lowercase letters, using numbers, not sharing the same password with other sites such as Gmail or Hotmail, and nobody but you knows it. With all these precautions, you are sure that nobody can access your data ... right? Unfortunately, it is not so simple: with a… -
The Evolution from Managed to Cloud Based Services
27 Jan 2010 | 10:47 amWe have seen a tremendous change on enterprise demand for managed services over the last decade. A number of factors contributed to these changes such as: regulatory, technology adoption and globalization of enterprises. The regulatory environments between North America and ROW were very different in the 1990’s. Markets within the US were open with government defined demarcation between Inter-eXchange-Carrier (IXC), Local-Exchange-Carrier (LEC) and the customer site.Mid-Tier US enterprises did not purchase carrier delivered managed services for sites within… -
Hack your WAN for better performance (with Video)
26 Jan 2010 | 12:27 pmTransmission Control Protocol, or TCP, is your friend.......except when it's your enemy! Most of the time it's your friend because it's chock full of great features, but the best feature it has is congestion avoidance. Simply put, congestion avoidance was designed to allow a data transfer flow over an IP network to adapt to the size of bandwidth available while minimizing the loss of packets. Packet loss implies loss of efficiency, so TCP also minimizes waste.Sometimes TCP is not your friend, though, and that has to do with the way the protocol acheives that efficiency. If you want all the…
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VOIP SURVIVOR
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Desktop Video Conferencing Wars
8 Feb 2010 | 3:33 amIt seems like a fight has started over the communication device on our desktops. Not the fight over voice – that one has already been fought and won time and again by the ubiquitous desktop phone, with some signs of the mobile handset providing any serious competition to its reign. What I am talking about is the fight over visual communications: doing video chat and video conferencing from your desk, wherever that is. Here’s a list of the current contestants: The Desktop Videophone This is the easiest to think of – take the current contestants in the voice world and… -
Visual Communications Done By Software? When?
4 Feb 2010 | 4:21 amLast month I’ve stated that I don’t see visual communications done in software anytime soon. But then the question is when – when WILL visual communications be prominent in software solutions? I’d like to risk it and come up with an answer that is a bit counterintuitive even to me: never. Software is never going to be the path to go with visual communications. And why is that? Because as we get closer to a point in time, when the processing capabilities of PCs and laptops are adequate for video conferencing applications, we are also getting closer to the days when the… -
Benvenuto, RADVISION Italy!
3 Feb 2010 | 5:25 amIt is with great joy that I am writing the words above, welcoming to the RADVISION family new members, coming from the delightful city of Ancona. Il Porto Di Ancona. (CC) Yep, the word is out – we have acquired the intellectual property of Aethra, a video conferencing endpoint manufacturer and a long-time partner of RADVISION, as part of our end-to-end strategy. I worked with engineers from Aethra throughout my years in RADVISION. As most of our industry, they were using our developer tools. I have always found the people there warm and friendly. Not that there’s any wonder here… -
What Is Telepresence Anyway?
2 Feb 2010 | 1:45 amWe’ve had a chat the other day during lunch about the future of video conferencing (yes, we sometimes speak about work during lunchtime). The issue that was raised is where, if at all, do we see telepresence in the future – what role will it play? While I’d love to try and answer this question, want to set the ground first, as I don’t really think there’s a good definition our there for telepresence. So here are a few definitions of my own: A video conferencing system that costs 5-10 times more than any other A video conferencing system that comes complete with… -
Camera Glossary
1 Feb 2010 | 7:52 am[This post is part of our Designing Hardware for HD series. Be sure to check it out!] There are still a few things that I haven’t touched here, in this HW for HD series. One of them is the camera. In the next few weeks I’ll try to cover some grounds in this area. But before I dive in to the issues at hand, I’d like to get you up-to-date with the basics. This glossary that I supply here will assist you when the time comes to deal with camera issues, especially if you’re not familiar with camera-related technologies and terms. You might also want to look into the…
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VON News
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FairPoint Ordered To Pay Rebates to Customers in Maine
9 Feb 2010 | 11:57 amBankrupt FairPoint Communications Inc. will pay rebates to customers in Maine who received sub-par service from the rural voice and data service provider. A federal judge on Tuesday said FairPoint can start making the payments, although the exact amounts were not disclosed. Last December, Main’s Public Utilities Commission (PUC) ordered ...(372 words) -
VON Poll: How Will Google Do in the Business Voice Market?
9 Feb 2010 | 11:13 amHow will Google do in the business voice market?(polling) (8 words) -
Warning: That Verizon Service Tech Might Be a Burglar
9 Feb 2010 | 9:58 amAuthorities on Florida’s Gulf Coast are warning residents to be on the lookout for men who are posing as Verizon or Bright House Networks service techs in order to burglarize residences there.So far, police say, residents haven’t been fooled. But they’re worried that one of the would-be burglars someday might ...(172 words) -
TW Telecom Earns $11.1M on Higher Enterprise Sales
9 Feb 2010 | 9:35 amShares of TW Telecom Inc. (TWTC) stock were down more than 3 percent on Tuesday even though the CLEC reported a hefty profit thanks to higher sales.The company’s stock was trading at $15.02, down 3.22 percent, at about 11:30 a.m. Eastern. Littleton, Colo.-based TW Telecom earned $11.1 million in the fourth-quarter, ...(366 words) -
Cellcrypt Launches Wi-Fi Mobile Voice Calling App
9 Feb 2010 | 8:22 amCellcrypt is responding to recent concerns about mobile call security by launching a Wi-Fi version of its secure mobile voice calling application that is free to BlackBerry smartphone users for 90 days.Aimed at corporate and government employees, this offer provides what the company calls a quick and easy “rapid response” ...(240 words)
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Ifbyphone Cloud Telephony Blog
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New Developer API Documentation
8 Feb 2010 | 9:26 amWe've revamped our API Documentation. The static PDF has been replaced by interactive API documentation that includes a Developer Guide and Test Panel. Here are some highlights: -
Cloud Call Center Featured In Entrepreneur Magazine
5 Feb 2010 | 7:52 amThis month Entrepreneur Magazine is featuring Ifbyphone in an article entitled "Call Center In The Clouds". Here is a brief snippet:"A modern call center, with interactive voice response systems to classify and route calls, is the ideal answer ,but it's too expensive for most entrepreneurial small businesses. Where can you find an alternative? In the clouds, of course." Access the full Cloud Call Center article. -
Call Tracking For Advertising Video
25 Jan 2010 | 7:19 am -
Cloud Telephony News: Ifbyphone has aquired Cloudvox
20 Jan 2010 | 6:48 amToday we announced that Ifbyphone has aquired Cloudvox.Here's a snippet from our press release: -
Using Salesforce.com? Get $100 For Your Feedback
19 Jan 2010 | 12:48 pmOne of the cornerstones of Ifbyphone's philosophy is to be the easiest company you've ever worked with. On the one hand that means providing unlimited free support to all customers. But it goes far beyond that as well. We are always trying to listen to not only our customers but all the people we talk to who are interested in the services we provide. Many of the past feature additions to the Ifbyphone suite have been developed as a direct result of our listening to what our customers want.
