VOIP

  • Most Topular Stories

  • Got Bots?

    TMCnet-News
    19 Dec 2014 | 10:19 am
    Distil Networks had the opportunity to work with Peter Bernstein, Senior Editor at TMCNet, on a webinar discussing the problems posed by growing armies of bots and botnets. Peter's extensive experience in networking and communications, combined with Distil Networks' CEO Rami Essaid's expertise in the world of bots, made for a fascinating and enlightening hour.
  • The Comunicano Daily for Thursday December 17, 2014

    VoIP Watch
    Andy Abramson
    17 Dec 2014 | 8:31 am
            The Comunicano Daily       Changes. Lots and lots of changes in mobile. T-Mobile rolls a stash of data. Doctors make video house calls. Sprint drops their sponsorship of Nascar. Those stories and more are all just below...So now onto the news..         T-Mobile Allows Subscribers to Hold on to Unused Mobile Data     T-Mobile USA, the fourth largest wireless carrier in the United States, said on Tuesday that it would allow customers to roll their unused mobile Internet data into the next month's…
  • Spotlight: Nearly half surveyed say SDN may be too immature to be secure

    FierceEnterpriseCommunications News
    Scott M. Fulton, III
    18 Dec 2014 | 10:05 am
  • The 10 Best Cloud Computing Books of 2014

    GetVoIP: Communications Solutions Guide
    Reuben Yonatan
    15 Dec 2014 | 10:46 am
    The internet is packed with information about cloud computing. In fact, here at GetVoIP we like to think we have a valuable contribution to make in that arena. When it comes to getting a coherent, big-picture, start-to-finish view of a subject, however, sometimes it’s hard to beat a good old book. We’ve taken a look at some of the hundreds of titles on the subject that were... Read More
  • Skype in the Classroom takes students to the Roald Dahl Museum

    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs
    Bryan Steele
    17 Dec 2014 | 8:00 am
    To celebrate 50 years of Charlie and the Chocolate Factory and Roald Dahl Day, September 2014 saw the Roald Dahl Museum and Story Centre’s Education team welcome 30 schools and libraries from across Canada, Ireland and the USA through Skype in the classroom. Located in Great Missenden – the English village where Roald Dahl lived and worked – the Museum opened up its Chocolate Factory gates (specially designed and donated by film company Warner Bros) to hundreds of students unable to visit in person. An estimated 1,500 students – including students from mainstream…
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    TMCnet-News

  • Got Bots?

    19 Dec 2014 | 10:19 am
    Distil Networks had the opportunity to work with Peter Bernstein, Senior Editor at TMCNet, on a webinar discussing the problems posed by growing armies of bots and botnets. Peter's extensive experience in networking and communications, combined with Distil Networks' CEO Rami Essaid's expertise in the world of bots, made for a fascinating and enlightening hour.
  • Brekeke Software Provides WebRTC Support on PBX

    19 Dec 2014 | 9:50 am
    For those who are WebRTC aficionados you are likely now getting used to the term, "WebRTC and SIP are perfect together." It is one that frequent visitors to the WebRTC Solutions Community should be getting very comfortable with and will certainly be a big trend in 2015. Another example of this was the announcement this week from SIP software developer Brekeke Software that they now support WebRTC on their new version (v3.4) of Brekeke PBX. In short, WebRTC's ability to transform multiple media and multimedia real-time interactions really is getting traction across the broad expanse of…
  • Xerox Drops Information Technology Outsourcing Business in $1.05 Billion Deal

    19 Dec 2014 | 9:42 am
    The information technology (IT) business has always been something of a tough one, with a lot of competitors involved in many different aspects of this broad technological field. IT outsourcing, meanwhile, is one of those fields, and for years, Xerox was a part of it. But that particular field is one in which Xerox no longer wishes to participate, as reports have emerged saying Xerox has sold off the IT outsourcing business to French IT company Atos SE in a deal reportedly valued at $1.05 billion in cash.
  • Integrated Wi-Fi-Cellular Roaming Boosts Monetization

    19 Dec 2014 | 9:40 am
    It's no secret that mobile operators would very much like to monetize their data services a bit better than they have been, given the investment that they've sunk into LTE and LTE-Advanced deployments. And at the same time, they have been looking to small cells and carrier Wi-Fi to offload some data usage in order to optimize their networks for a consistent quality of experience for end users.
  • Spoken and Avaya to Offer Hybrid Communications Solution

    19 Dec 2014 | 9:32 am
    Spoken and Avaya announced recently that they had teamed up to provide a hybrid communications solution Avaya Cloud Services Powered by Spoken (ACSPBS) will give companies a more gradual upgrade path to a purely cloud-based call center.
 
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    VoIP Watch

  • The Comunicano Daily for Thursday December 17, 2014

    Andy Abramson
    17 Dec 2014 | 8:31 am
            The Comunicano Daily       Changes. Lots and lots of changes in mobile. T-Mobile rolls a stash of data. Doctors make video house calls. Sprint drops their sponsorship of Nascar. Those stories and more are all just below...So now onto the news..         T-Mobile Allows Subscribers to Hold on to Unused Mobile Data     T-Mobile USA, the fourth largest wireless carrier in the United States, said on Tuesday that it would allow customers to roll their unused mobile Internet data into the next month's…
  • The Comunicano Daily for Tuesday December 16, 2014

    Andy Abramson
    16 Dec 2014 | 7:46 am
        The Comunicano Daily       Apple Pay is rolling along.  And like iTunes and the iPhone, more and more people and more retailers are using it. What's funny is Google had Wallet long before Apple Pay, yet the attention being given to Wallet vs. Apple Pay is small while Apple gets the attention.         Dozens More Companies Sign Up for Apple Pay The list of companies working with Apple Pay continues to grow. On Tuesday, Apple announced that in recent weeks the company had signed up dozens more banks, retail stores and start-ups…
  • The Comunicano Daily for Monday December 15th 2014

    Andy Abramson
    15 Dec 2014 | 7:26 am
        The Comunicano Daily       The news out of Sydney touched me immediately on Sunday, as it was just about a year ago that I was near the coffee and chocolate shop that is currently under siege. That and the fact that I have friends in Sydney on both personal and professional levels. Thankfully, all are safe, and thanks to iMessage and email I knew within seconds of asking. While not on the same level as 9/11 in New York City, when I think how far we've come in the ability to contact and confirm that people are safe one can quickly realize the impact…
  • The Brydge iPad Keyboard/Speaker System

    Andy Abramson
    14 Dec 2014 | 11:05 am
    This past week the long awaited Brydge Keyboard and Speaker for the iPad arrived. And I love it. Sure it's adding weight to my iPad Air 2, but it's also giving me a real keyboard experience, and the audio that can't be beat. The Brydge has the fit and finish that compliments my iPad and basically gives me a Mac Book like experience. The keyboard is solid and responsive and has keys that are mapped to the most used iPad functions including brightness and audio controls, as well as the @ key, up, down, left and right cursors, Spotlight and iPad lock/unlock. It even has a dedicated…
  • The Comunicano Daily for Friday December 12, 2014

    Andy Abramson
    12 Dec 2014 | 8:38 am
            The Comunicano Daily       Hello from a very wet and rainy, windy, blustery San Diego. Normally called Sun Diego, we're having one of wettest mornings on record with the wet stuff coming in off the coast and making driving rather trecherous. It was so trecherous, today's Breakfast With The Fire Chief, an event being organized by the great folks at San Diego Fire Rescue actually called it off. And I thought only baseball games were called off because of rain?  That's given me some time to whip up today's news…
 
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    GetVoIP: Communications Solutions Guide

  • The 10 Best Cloud Computing Books of 2014

    Reuben Yonatan
    15 Dec 2014 | 10:46 am
    The internet is packed with information about cloud computing. In fact, here at GetVoIP we like to think we have a valuable contribution to make in that arena. When it comes to getting a coherent, big-picture, start-to-finish view of a subject, however, sometimes it’s hard to beat a good old book. We’ve taken a look at some of the hundreds of titles on the subject that were... Read More
  • The 10 Best CRM CEOs to Work for in 2015

    Reuben Yonatan
    10 Dec 2014 | 9:16 am
    It’s a good time to be looking for a job in the CRM industry. Every week, the customer relationship landscape grows more complex as social media channels proliferate and Big Data becomes a bigger deal. The upshot is that dozens of CRM companies are urgently seeking to grow their teams in an effort to keep up with the surging demand. The market is evolving quickly and as a prospective... Read More
  • Telepresence vs. Video Conferencing: 3 Key Points to Know

    Charles Samuel
    9 Dec 2014 | 7:51 am
    "Telepresence" and "videoconferencing" are terms that are thrown around often in the world of telecommunications. While they both deal with communicating through audio/video remotely, it might be best to point out what separates one from the other. There are intrinsic differences in the goals and deployment of each service that make them both viable solutions for a business... Read More
  • Tech Employees Confess: Study Reveals 21% Steal from Work [Infographic]

    Reuben Yonatan
    2 Dec 2014 | 10:40 am
    From large-scale fraud to raids on the stationary cupboard, employee theft is an unfortunate reality. Recent estimates say that it accounts for up to $200 billion in losses across the country. Employee theft is a problem faced by companies of all sizes, but its impact on small and medium sized businesses can be disproportionately grave. Employees who steal come from all walks of life and a wide... Read More
  • SugarCRM vs Salesforce CRM Comparison For Large Business

    Robert Pepper
    25 Nov 2014 | 8:49 am
    CRM, or Customer Relationship Management, is a system for tracking and managing an organization's interactions with clients and potential clients. Primarily, it is a tool used to track, and hence improve and increase, sales. That said, CRM today encompasses a range of interactions, from hours-long in-person meetings to 140 character social media messages and everything in between. The... Read More
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    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • Skype in the Classroom takes students to the Roald Dahl Museum

    Bryan Steele
    17 Dec 2014 | 8:00 am
    To celebrate 50 years of Charlie and the Chocolate Factory and Roald Dahl Day, September 2014 saw the Roald Dahl Museum and Story Centre’s Education team welcome 30 schools and libraries from across Canada, Ireland and the USA through Skype in the classroom. Located in Great Missenden – the English village where Roald Dahl lived and worked – the Museum opened up its Chocolate Factory gates (specially designed and donated by film company Warner Bros) to hundreds of students unable to visit in person. An estimated 1,500 students – including students from mainstream…
  • Skype gets cooking with MasterChef Junior

    Bryan Steele
    16 Dec 2014 | 8:00 am
    Season one Master Chef Jr. winner Alexander Weiss is back and using Skype video messaging to challenge vloggers Hunter March and Teala Dunn to a series of culinary challenges. The vloggers take on Alexander’s cooking challenges every other week, which are inspired by dishes the contestants made on the show. Watch them take on a new challenge each week, and then you can vote on whether they succeeded. Voting is easy. First add “SkypeMCJ_Hunter” or “SkypeMCJ_Teala” to your Skype contacts. Then send a thumbs up or thumbs down using the (yes) or (no) emoticons to vote on…
  • Skype Translator Preview – An Exciting Journey to a New Chapter in Communication

    Bryan Steele
    15 Dec 2014 | 5:59 am
    For more than a decade, Skype has been breaking down geographical barriers to make every day audio and video communications possible. As we enter an era in which computing experiences need to be more personal, Skype has looked at ways to help communities create stronger connections and be more productive. Using innovations from Microsoft Research, Skype is now removing another barrier to make it possible for people to communicate irrespective of what language they speak. Today, we are excited to announce the first phase of the Skype Translator preview program. The preview program will…
  • Computer Science Education Week: Maine Students Meet Minecraft Designer on Skype

    Bryan Steele
    12 Dec 2014 | 12:34 pm
    Roughly 90% of schools don’t teach computer science. Yet, it is estimated that one million computer science jobs will go unfilled every year!* This Computer Science Education Week, Skype set out to change that and get kids excited about computer science careers. Through a new Code.org partnership, classrooms can connect via Skype with the experts who design the tech products they use every day. Falmouth Elementary School students in Maine participated in a Skype session with Jens Bergensten, better known as Jeb (all the way from Sweden!), lead developer of their favorite video game,…
  • Two Birds, One Award-Winning Brewery, and Plenty of Skype

    Bryan Steele
    11 Dec 2014 | 3:57 pm
    Between co-running Australia’s first ever women-owned brewery Two Birds, and facilitating the Aussie branch of Pink Boots Society—an international nonprofit set on inspiring and empowering lady brewers all over the world—Jayne Lewis works up quite a thirst. Lucky for her, she’s surrounded by an ever-pouring selection of her own highly inspired, award-winning craft brews—brews that are successfully taking Australia’s beer scene by storm. Oh, and she’s got Skype by her side. “We’ve got two very big, very different projects going on right now,” Jayne states. “But, these are…
 
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    Send2Press Newswire

  • Certain Strategic Data Services Aimed at US Businesses Represent $160 Billion Opportunity over Five Years, says Insight Research Corp.

    Insight Research Corporation
    4 Dec 2014 | 4:42 am
    DURANGO, Colo., Dec. 4, 2014 (SEND2PRESS NEWSWIRE) -- Insight Research projects that the aggregate market for a key group of data services will grow two to three times the rate for basic transport services, representing more than a $160 billion opportunity for carriers over the next five years. With many voice and legacy data services declining, these high growth areas targeted to U.S. businesses include business broadband, IP VPNs, Ethernet, IP applications in the cloud, and hosting services. Insight's newly-released market analysis report, "Strategic Data Services for US Businesses: IP…
  • $30 Billion U.S. Telecommunications Private Line Services Market Starts to Decline, says Insight Research Corp.

    Insight Research Corporation
    3 Nov 2014 | 12:00 am
    DURANGO, Colo., Nov. 3, 2014 (SEND2PRESS NEWSWIRE) -- The $30 billion U.S. private line services market has finally entered a period of no growth, says a market analysis study from Insight Research. Private line had always been a growth market for telcos and has been tracked by Insight for more than 18 years showing steadily increasing revenue growth. Yet the market is expected to decline 2.3 percent over the next five years, as the shift to packet-based Internet services allow customers to get higher bandwidth at lower costs which, in turn, is putting downward pressure on private line…
  • 5 Bars Communities Named Official Wireless Consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road

    5 Bars
    28 Oct 2014 | 5:00 am
    IRVINE, Calif., Oct. 28, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars Communities(TM) announced today that it has been selected as the chief wireless consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road. 5 Bars Communities(TM) will develop a Wireless Master Plan for the 73 Toll Road. The scope of the project includes benchmarking the existing coverage of the major wireless carriers, gaps in coverage, and the development of a comprehensive plan to ensure continuity of connectivity throughout the 15-mile toll road. The Master Plan is intended to improve cellular coverage…
  • 5 Bars Updates Fan Experience with DAS and Free Wi-Fi at Angel Stadium of Anaheim for Post-Season Play

    5 Bars
    2 Oct 2014 | 10:32 am
    IRVINE, Calif., Oct. 2, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars, an Irvine-based premier provider of indoor and outdoor distributed antenna systems (DAS) and Wi-Fi systems, has installed permanent neutral host DAS and Wi-Fi networks at Angel Stadium of Anaheim. Angel Stadium is a 45,483 seat facility and home to the Los Angeles Angels of Anaheim. Fans in attendance at Angel Stadium will now experience a profound difference in wireless connectivity and data speeds. As the official provider of wireless networks to the Angels, 5 Bars designed and engineered the network to meet and exceed Major…
  • Tenorshare Updates iPhone Data Recovery with iOS 8, iPhone 6 and 6 Plus supported

    Tenorshare Co., Ltd.
    18 Sep 2014 | 6:53 am
    NEW YORK, N.Y., Sept. 18, 2014 (SEND2PRESS NEWSWIRE) -- Tenorshare has updated iPhone Data Recovery to V6.0.0.0, the superstar iOS 8 photo recovery software, featuring an all-new user interface and revolutionary new technologies that make it possible to recover data from all iOS 8 devices on Windows or Mac. The new version of iPhone Data Recovery introduces two more file types. Besides recovering contacts, call history, photos, videos, messages, etc. from iPhone series. The version 6.0.0.0 enables you to restore Viber call history and Viber messages as well. "Tenorshare iPhone Data Recovery…
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    Alec Saunders

  • bitHound wants to help you write better code.

    alec
    1 Dec 2014 | 10:05 am
    You may have seen last Monday’s announcement that Kitchener-based bitHound has taken $2 million in investment, led by Michael Wekerle. Monday afternoon I dropped by bitHound’s offices to meet with two of bitHound’s co-founders Dan Silivestru and Gord Tanner, and find out what all the excitement was about. bitHound’s value proposition is pretty simple. To quote from bitHound’s cofounder and CEO, Dan Silivestru: “It’s not hard to write code. But it is hard to write high-quality, maintainable software. Our goal is to become a trusted member of a development team, providing valuable…
  • Native Apps are not part of the web, John Gruber

    alec
    18 Nov 2014 | 12:26 pm
    “War is peace. Freedom is slavery. Ignorance is strength.” – George Orwell, 1984  Reading John Gruber’s Native Apps Are Part of the Web feels like reading a George Orwell novel.  Gruber argues that native apps are simply alternative interfaces to HTML, but that they both connect to the same back-end.  Therefore, they are part of the web.  What he’s describing is a client-server app, which was the predecessor model to web applications.  As an industry we abandoned the client-server model in the late 1990’s because…
  • Excuse the dust

    alec
    17 Nov 2014 | 7:40 pm
    You might have noticed that the blog is looking a little different.  I’m updating the theme to the latest version of Thesis (2.1) which is not completely compatible with Thesis 1.8.  That’s what I used to build this blog originally. Anyhow, now that I’m outside of BlackBerry, and not subject to the usual oversight that a corporation might demand of a blogger, it’s my intention to get back to writing here on a regular basis. There are just a few cracks in the plaster in the meantime.
  • So long, farewell, auf wiedersehen, goodbye!

    alec
    7 Oct 2014 | 6:52 am
    In September of 2011, I sat down with the BlackBerry Developer Relations team, after being introduced as their new leader. I vividly remember telling the group that opportunities like BlackBerry 10 only come along rarely in a person’s career; that we were all going to work harder than we had ever worked before; that we were going to learn from each other; that it would be a roller coaster to get there; and that once BlackBerry 10 had launched, we would all look back on that experience as a “career defining moment”. They gave me their support and loyalty and we accomplished truly…
  • Win a BlackBerry Passport Courtesy of Morten Lindstrom

    alec
    19 Sep 2014 | 9:36 am
    I just got the  following email from Morten Lindstrom — my friend who’s running a fundraiser to save his wife Nicole’s life.  She suffers from sickle cell anemia.  Anyway, long story short, he’s put together a raffle of a new BlackBerry Passport for anyone making a donation of $20 or more. Details below…   A BIG Thank you, for helping with our fundraiser! Here are some important information, and opportunities for you: With all your help, we have managed to get access to better medication, that has given us some more time, and we now have a good chance…
 
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    Voxilla

  • Adept Networks Enhances Business Communication

    Jackson Weber
    11 Dec 2014 | 11:53 am
    Communication is the basis and underlying principle of any business. Without effective communication, a business is virtually useless and obsolete in today’s world. As technology progresses, individual users and businesses alike are constantly searching for better ways to communicate and do so effectively. This is why more businesses are beginning to turn to VoIP and [...]
  • SIP Trunking Eliminates High Cost for Communication

    Jackson Weber
    10 Dec 2014 | 8:56 am
    SIP trunking is one of the ways enterprises have saved money on communication costs. Recently, Infonectics released a new report regarding the size of the global SIP services market. This report indicated the industry is set to grow 35 percent in 2014, which means the market will be worth $4.4 billion with potential to grow [...]
  • VoIP Fax and its Importance to a Business

    Jackson Weber
    2 Dec 2014 | 9:54 am
    Businesses use fax machines everyday for many reasons. Traditional fax machines are now a thing of the past, and now there is a new and improved faxing service called VoIP. The new alternative to old faxing methods helps businesses avoid running into problems old machines cause. Those “regular” types of fax machines do not work [...]
  • Business VoIP Provider is the Best Solution for Businesses

    Jackson Weber
    19 Nov 2014 | 9:09 am
    Communication is important and the key component to any business. The best option for telecommunication is a scalable voice over IP solution that is manageable. It will grow companies and make communication better. Business VoIP services operate using high speed internet connections and are delivered on operated networks to make communication fast and efficient. With [...]
  • SIP Trunking Consolidates Business Communication

    Jackson Weber
    12 Nov 2014 | 8:39 am
    There are a lot of companies that offer SIP trunking services. However, before a business can make an educated decision on which provider offers the right SIP trunking service to fit their needs, there are a few things that should be known: what kind of service this is, the benefits of using such a service [...]
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    Ifbyphone

  • Guest Blog: The Key to Improving Relationships with Customers Is Listening

    Guest Blogger
    19 Dec 2014 | 6:36 am
    The following guest post was authored by Melissa Ridgley, Marketing Coordinator at Survey Analytics. Survey Analytics is an enterprise research platform that gives companies the ability to listen, improve, grow, and collect feedback from a multichannel world. However, when we were faced with the proposition of providing phone-based attitudinal surveys for one of our clients, DonorVoice, we knew that we needed something more. We sought out to find a dependable provider of Interactive Voice Response (IVR) that was easy to set up, low in cost, and with the technical bells and whistles necessary…
  • BYOD: A Building Block of the New Mobile Office

    Katherine Buchholz
    18 Dec 2014 | 7:23 am
    Here’s a number for you: 70% of mobile professionals will conduct their work on personal devices by 2017. BYOD, or bring your own device, can be defined as the practice of requiring the employees of an organization to use their own computers, smartphones, or other devices for work purposes, and is part of the foundation for our new, 21st-century mobile office. The concept of a mobile office has in part emerged in response to the ideas, experiences, and practices that stem from a new generation – Gen Y. Their growing level of technology sophistication and outlook on the workplace have…
  • Ifbyphone’s New Winter 2014 Release Provides Call Analytics and Automation for Every Stage of the Customer Journey

    Blair Symes
    17 Dec 2014 | 7:00 am
    Today Ifbyphone announced the availability of the Winter 2014 Release of our Voice360™ solution. The release includes exciting new functionality that enables marketing, sales, and support teams to optimize the value of the sales and support calls that play such a critical role in the customer journey. Highlights from the Winter 2014 release include: A completely redesigned SourceTrak interface that modernizes and simplifies call analytics Support for cross-domain/sub-domain and multi-location call tracking Big enhancements to our Salesforce app that includes new support for Salesforce…
  • 6 Tips from Potbelly’s CEO on How to Grow a Successful Business

    Olivia Cole
    16 Dec 2014 | 9:37 am
    As a Chicago company, we were excited for the chance to hear another Chicago company’s insights on building for success. We joined Potbelly CEO, Aylwin Lewis, at Executives’ Club of Chicago this morning to hear how the little sandwich shop that started on Lincoln Avenue grew into a multimillion dollar company with almost three-hundred locations nationwide and internationally. Lewis, the former CEO and President of Sears, had humble beginnings in his home state of Texas, but those modest roots have contributed to building a distinctive company culture that just keeps on growing. Based on…
  • Infographic: The Key to World-Class Customer Service

    Olivia Cole
    15 Dec 2014 | 5:52 am
    Recent studies show that customers across all industries are increasingly frustrated with the level of service they receive. In fact, 84% of consumers began doing business with a competitor following a poor customer service experience. In the age of the Internet, competitors are a dime a dozen, and it’s easy for customers to find them. So what is the key to good customer service, and how do you use it to keep customers loyal? Check out our brand new infographic below, and if you want more stats, feel free to download our free white paper, Beyond the Cloud: The Next Generation of…
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    Communications Technology

  • Want to Place VoIP Calls Without a PC? Find Out How

    18 Dec 2014 | 1:11 am
    Making phone calls by using voice over IP (VoIP) has proven cost-effective, and you don’t need to have a computer to do it. Vonage and Skype, for example, allow you to use VoIP technology with a smartphone or a broadband Internet connection and standard handset. Vonage uses a connection betwee...
  • 3 Reasons Businesses Are Adopting Microsoft Lync for Enterprise Voice

    17 Dec 2014 | 2:12 am
    Unified communications (UC) is booming this year, and amidst the major players, Microsoft has made some surprising inroads with its Lync product. Network World reported in March that Lync ranked third, right behind Cisco and Avaya, among North American businesses that had more than 100 phone extensi...
  • What's Getting in the Way of Remote Working?

    17 Dec 2014 | 2:11 am
    As this series builds, I’ve provided a contemporary definition of remote working, as well as reviewed key trends that make this an important factor for any business. In various contexts here, I’ve written about the generational challenges between Millennials and their predecessors, and i...
  • Curing The Phone Line Jitters

    17 Dec 2014 | 1:11 am
    Jitter is one of the most common causes of poor call quality on VOIP. While several things can cause jitter, it always comes down to dropped, out-of-order or delayed packets over the network.   Voice traffic on a VOIP network is very sensitive to problems with packets arriving at the receiver...
  • Kevin Benedict Interviews Digital Transformation Expert Ved Sen

    16 Dec 2014 | 9:08 am
    This week I am in Orlando, Florida meeting many of the smartest folks in Cognizant and planning our 2015. While at this event I am taking the time to interview some of our global experts on digital trends and strategies. This interview is with Ved Sen, Global Head, Advisory Services, Social, Mobile and Sensors at Cognizant. Enjoy!
 
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    Voice on the Web

  • BlackBerry Classic–Beyond The Power of the Keyboard Upgraded

    Jim Courtney
    17 Dec 2014 | 7:15 am
    BlackBerry Classic One of BlackBerry’s most widely received legacy smartphones was the BlackBerry Bold 9900 introduced three years ago. In the interim BlackBerry acquired QNX and developed a new, more robust and powerful operating system, BlackBerry 10. However, it launched on touch screen smartphones, such as the BlackBerry Z10 and BlackBerry Z30 and, more recently, a low cost version the BlackBerry Z3. BlackBerry 10 also is behind two physical keyboard devices, the BlackBerry Q10 and Q5 but while incorporating BlackBerry 10 software they lacked the familiar navigation buttons and…
  • What will Microsoft rebranding Lync as Skype for Business change, besides the name?

    Phil Wolff
    11 Nov 2014 | 2:30 pm
    [Editor’s note: Today Microsoft’s Corporate VP for Skype and Lync announced a major change in its real time communications product branding. Phil Wolff recently made some comments in a Quora forum; I asked him to flesh out his points for a post. Here goes…] This is a second life for the “Skype for Business” brand. Back in 2009, Skype bundled multi-user account management and some network management before the Microsoft Acquisition of Skype (October 2011). Corporations showed huge demand. Sadly, Skype was still mostly a Peer-to-Peer Technology so Skype couldn’t…
  • BlackBerry 2014: Reaching Out in New Directions

    Jim Courtney
    24 Sep 2014 | 7:15 am
    Once more unto the breach, dear friends, once more; Or close the wall up with smartphone innovation. In peace there’s nothing so becomes a mobile As modest stillness and humility: But when the blast of war blows in our ears, Then imitate the action of the hardware keyboard; Stiffen the sinews, summon up innovative formats, Disguise fair nature with hard-favour’d communications process enhancements with apologies to William Shakespeare (and my grade 12 English teacher) Today marks the launch of an ambitious series of BlackBerry product launches during the 2014 fall season:…
  • Truphone World – My Universal World Carrier Experience

    Jim Courtney
    12 Aug 2014 | 6:28 am
    Last spring Truphone, which has been developing both VoIP clients and multi-country SIM technology since 2001, announced its Truphone World plan, expanding the use of its SIM to seamlessly and transparently support wireless carrier voice and data access in 66 countries. During my recent 24 day trip across seven European countries I was able to obtain first hand user experience with this SIM. The Truphone SIM provides you with: Voice channel and data channel over carriers in 66 countries Local phone numbers in the eight Truphone Zone countries1 Seamless migration across participating…
  • BlackBerry 10: My European Travel Companion(s)

    Jim Courtney
    23 Jul 2014 | 3:51 am
    Over a recent 24 day period I traveled through eight countries, providing an opportunity to determine the level of access and travel support I could get from my BlackBerry 10 devices (a Z30 and a Z10). I also had available an iPad Air and an iPhone 5; however, they quickly became ancillary to my activities. We visited England to attend a long time friend’s memorial service, participated in a two week river cruise from Amsterdam to Budapest (Rhine, Main and Danube), and spent three days in each of Prague and Munich. Why two BlackBerry 10 devices? My Z30 is my primary mobile device when in…
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    Business News Holding

  • Speedflow’s CallMax update increases efficiency, brings new billing and invoicing features

    admin
    19 Dec 2014 | 4:16 am
    Speedflow has just launched a new version of CallMax, a Class 5 Softswitch for VoIP retail. The new release offers a host of new features that increase efficiency, reduce hassle and makes the software more competitive. Among the upgrades in the new release are: A responsive web interface that supports all kinds of devices, such as smartphones and tablets, meaning you can keep in touch with your business when you are out of the office. Updated billing and invoicing features that make the operation more secure and convenient. We always aim to keep our solutions up-to-date and version 3.4…
  • Speedflow now supports VoIP in Africa

    admin
    15 Dec 2014 | 7:46 am
    Speedflow announced that it now supports and develops businesses in Africa. To contribute to VoIP development in the region, Speedflow is offering  its hosted IP PBX, Calling Card and Call Shop solutions at an “unprecedented low price” especially for African companies. The company invites African VoIP providers looking to optimize their business and migrate to a more reliable software platform, to join Speedflow’s program. Get maximum benefit from minimum input by choosing the most convenient SaaS solution for your business, and get a high-quality hosted IP PBX, Call…
  • Best Black Friday and Cyber Monday Deals in Electronics

    Antony Maina
    28 Nov 2014 | 5:34 am
    Black Friday is here and it comes with awesome deals. If you’ve been looking for a way to cut right through the mess and to the best deals then you’ve come to the right place. You need to keep in mind that Black Friday deals won’t be up for long and some of them are actually limited to Friday. This means that you have to be quick and aggressive so as to bag the best deals. That said, here are our top 10 Black Friday electronics deals this year. Sony 55-Inch 4K Ultra HD Smart LED TV – $1498.00 (50% off) Enhance your TV watching experience with the Sony XBR55X850B…
  • Speedflow’s MediaCore solution gets a huge update

    admin
    19 Nov 2014 | 3:06 am
    Speedflow released “the biggest update ever” to its MediaCore Class 4 switching and billing solution. MediaCore version 4.3 is packed with various new features and it’s available right now from Speedflow. The new release introduces numerous new features and improvements: - Additional security tools. - Upgraded Spam Calls filtering. - A handy new Event Trace option in the Guardian module. - Updated Dialpeer settings. The new version of MediaCore also includes the newly optimized Diagrams, Call Charts, Financial Summary and other reports, in addition to the Trouble Ticket…
  • Amplicomms Power Tel M9000 ‘Grandoid’ – Smartphone for Seniors

    Antony Maina
    18 Nov 2014 | 8:59 am
    Amplicomms, a mobile phone company, has introduced a new phone specifically tailored for senior citizens. PowerTel M9000, nicknamed ‘Grandoid’, has a loud ringtone that makes it great for people with hearing impairment. The easy-to-read-screen also makes it ideal for people with impaired sight. There is also an easy to access SOS button at the rear. The phone uses Android that has been really simplified so as not to confuse the older people. On top of having louder than normal handset volume, this phone is also compatible with many hearing aids. Seniors also have the…
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    GetVoIP: Communications Solutions Guide

  • The 10 Best Cloud Computing Books of 2014

    Reuben Yonatan
    15 Dec 2014 | 10:46 am
    The internet is packed with information about cloud computing. In fact, here at GetVoIP we like to think we have a valuable contribution to make in that arena. When it comes to getting a coherent, big-picture, start-to-finish view of a subject, however, sometimes it’s hard to beat a good old book. We’ve taken a look at some of the hundreds of titles on the subject that were... Read More
  • The 10 Best CRM CEOs to Work for in 2015

    Reuben Yonatan
    10 Dec 2014 | 9:16 am
    It’s a good time to be looking for a job in the CRM industry. Every week, the customer relationship landscape grows more complex as social media channels proliferate and Big Data becomes a bigger deal. The upshot is that dozens of CRM companies are urgently seeking to grow their teams in an effort to keep up with the surging demand. The market is evolving quickly and as a prospective... Read More
  • Telepresence vs. Video Conferencing: 3 Key Points to Know

    Charles Samuel
    9 Dec 2014 | 7:51 am
    "Telepresence" and "videoconferencing" are terms that are thrown around often in the world of telecommunications. While they both deal with communicating through audio/video remotely, it might be best to point out what separates one from the other. There are intrinsic differences in the goals and deployment of each service that make them both viable solutions for a business... Read More
  • Tech Employees Confess: Study Reveals 21% Steal from Work [Infographic]

    Reuben Yonatan
    2 Dec 2014 | 10:40 am
    From large-scale fraud to raids on the stationary cupboard, employee theft is an unfortunate reality. Recent estimates say that it accounts for up to $200 billion in losses across the country. Employee theft is a problem faced by companies of all sizes, but its impact on small and medium sized businesses can be disproportionately grave. Employees who steal come from all walks of life and a wide... Read More
  • SugarCRM vs Salesforce CRM Comparison For Large Business

    Robert Pepper
    25 Nov 2014 | 8:49 am
    CRM, or Customer Relationship Management, is a system for tracking and managing an organization's interactions with clients and potential clients. Primarily, it is a tool used to track, and hence improve and increase, sales. That said, CRM today encompasses a range of interactions, from hours-long in-person meetings to 140 character social media messages and everything in between. The... Read More
 
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    WhichVoIP.com Blog

  • Power up Elastix with OpenFire

    Nick
    16 Dec 2014 | 6:40 pm
    The post Power up Elastix with OpenFire appeared first on WhichVoIP.com Blog. Recently at WhichVoIP, we have been writing detailed guides for on-premise based PBX phone systems so that businesses or tech hobbyists can get up and running quickly. Building a system in house can save considerable amounts of money even when compared to most hosted services. Generally speaking, the core components of these services revolve around voice and supplementary elements like IVR menus, voicemail, call queues and so on. Yet some, with a little extra time, provide additional features like those commonly…
  • Top 10 Cloud Services for Small Businesses

    Tony
    21 Nov 2014 | 10:17 am
    The post Top 10 Cloud Services for Small Businesses appeared first on WhichVoIP.com Blog. Cloud services are ideal for small businesses because they provide maintenance-free access to sophisticated technology and streamlined operations. If you’re looking to up your business’s technology game without creating a major IT headache, a cloud-based solution is likely your best option. Cloud (or hosted) services provide a variety of options for you to choose from, so read on to find out what the top 10 cloud services are, and which ones best suit the needs of you and your business. 1. Finance…
  • Let’s Stay Neutral

    Nick
    18 Nov 2014 | 7:44 am
    The post Let’s Stay Neutral appeared first on WhichVoIP.com Blog. It’s time to make a decision, America. We’re currently standing at the cusp of a regulation that could either make or break the Internet. However, with the deafening shouting of supporters on both sides of the net neutrality debate, it makes it a little difficult to absorb enough data to make an informed decision. In most political debates, fallacy is thick in the heat of battle as each side tosses ad hom’s into the conversation, builds straw men and attempts to push the other party down a slippery slope to…
  • How to Choose a Provider for SIP Trunks

    Jeff MacKay
    10 Nov 2014 | 4:48 pm
    The post How to Choose a Provider for SIP Trunks appeared first on WhichVoIP.com Blog. Whether you’ve already made the transition to SIP trunking, or you’re evaluating options before you upgrade, you are faced with important decisions about the architecture of your phone system. The components you assemble to route, receive, and carry your communications, and how they’re configured, will determine the quality of your voice connection. Few individual elements impact call quality as much as your trunking service provider. The right, or wrong, provider will make all the difference to the…
  • Fonality’s Trixbox PBX is Dead!

    Mike
    30 Oct 2014 | 4:45 pm
    The post Fonality’s Trixbox PBX is Dead! appeared first on WhichVoIP.com Blog. Recently at WhichVoIP, we have been toiling with various PBX software systems. The intent is to show businesses of all shapes and sizes that it is very possible to create your very own VoIP PBX server with a little guidance, a small investment of time and very little money. Essentially, this is a “win-win” for everyone involved. Smaller companies employing someone technologically literate and willing to get their hands dirty (so to speak) can build a system with an average computer. Mid-sized…
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