VOIP

  • Most Topular Stories

  • The 20 Highest Rated Telecom CEOs To Work For in 2014

    GetVoIP: Communications Solutions Guide
    Reuben Yonatan
    28 Oct 2014 | 3:00 pm
    The telecommunications industry is a huge employer. Its reach spans every technology-related business sector and it remains at the heart of the entertainment world, as well. Prospective employees face a dizzying array of companies from which to choose. Many factors go into picking the right job, but it’s worth taking a close look at the CEO. It may seem that Chief Executives operate up... Read More
  • DirectNetworks has what Your Business Needs to Expand

    Voxilla
    Jackson Weber
    4 Nov 2014 | 10:48 am
    Founded in 1999, DirectNetworks, Inc. has become one of the best providers of top-of-the-line IT solutions for small-to-medium businesses. As a managed service provider, they believe it is their responsibility to keep the IT of their clients up and running by providing outstanding IT service. The field engineers and remote help desk support provided by [...]
  • Embedded M2M Solutions Week in Review: Blossom, Google, Silent Herdsmen

    TMCnet-News
    21 Nov 2014 | 11:21 pm
    The holidays are inching closer and the rush to prep for Turkey Day has not hindered news in the Embedded M2M Solutions Community one bit. It appears to be that time, that's right; time for the week in review!
  • The Comunicano Daily for Wednesday November 19, 2014

    VoIP Watch
    Andy Abramson
    19 Nov 2014 | 6:48 am
            The Comunicano Daily       Lots of news from different parts of the connected world this morning. For starters, IBM wants to take on the problem with email, via a new service called Verse.  Hopefully, the song doesn't remain the same. Verse comes at a time when Google is also rolling out INBOX and services like Slack are taking a major foothold in the pseudo time communications sector.               IBM Launching Web-Based Email Service International Business Machines Corp.
  • Spotlight: On the 29th anniversary of Windows 1.0

    FierceEnterpriseCommunications News
    Scott M. Fulton, III
    20 Nov 2014 | 9:41 am
    There were any number of other names that Microsoft was supposed to have called the thing, but rumors ran the only mill there was in the technology press of 1985.  
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    TMCnet-News

  • Embedded M2M Solutions Week in Review: Blossom, Google, Silent Herdsmen

    21 Nov 2014 | 11:21 pm
    The holidays are inching closer and the rush to prep for Turkey Day has not hindered news in the Embedded M2M Solutions Community one bit. It appears to be that time, that's right; time for the week in review!
  • IoT Connectivity Solutions Week in Review: Airbiquity, Libelium and SanDisk

    21 Nov 2014 | 11:03 pm
    Growing in functionality and popularity, the IoT is only in the beginning stages of development as many innovate to get in on the action and in doing, ensure the projections come true. The IoT Connectivity Solutions Community experienced a flurry of action this week, so sit back and relax; yes it's that time again, time for the week in review!
  • Contact Center Solutions Week in Review: Interactive Intelligence, Aspect Software and Nice Systems

    21 Nov 2014 | 11:00 pm
    What an unusual week in the Contact Center Solutions Community. I never thought I would use the word "war" in an article for the community, but interestingly in different context I ended up using it not once but twice.
  • NFV & SDN Zone Week in Review: Extreme Networks, MEF, Radisys, Vitesse, Wedge

    21 Nov 2014 | 11:00 pm
    The impending convergence of carrier Ethernet with network functions virtualization, software-defined networking, and some new thing called lifecycle service orchestration will create what Metro Ethernet Focus President Nan Chen this week was promoting as The Third Network.
  • Cloud Call Center Week in Review: Genesys, Verint Systems, SAP, Contact Centers Company, T-Mobile

    21 Nov 2014 | 11:00 pm
    A contributor to Cloud Contact Center discussed this week the importance of knowing customers' expectations. Rory Thompson, TMC's Web editor, discussed a Genesys webinar that provided some details about the ever-evolving contact center market. The webinar showed that a majority of call centers support voice, email, Web chat, and social channels and that a much smaller percentage use SMS and video. All those modalities combine to show that customers demand each channel and that businesses must respond by providing those channels or else they could be left behind.
 
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    VoIP Watch

  • The Comunicano Daily for Wednesday November 19, 2014

    Andy Abramson
    19 Nov 2014 | 6:48 am
            The Comunicano Daily       Lots of news from different parts of the connected world this morning. For starters, IBM wants to take on the problem with email, via a new service called Verse.  Hopefully, the song doesn't remain the same. Verse comes at a time when Google is also rolling out INBOX and services like Slack are taking a major foothold in the pseudo time communications sector.               IBM Launching Web-Based Email Service International Business Machines Corp.
  • Conferencing Services Aligning With The Mobile Operators-All About Net Neutrality

    Andy Abramson
    19 Nov 2014 | 6:09 am
    This statement in the ComputerWorld article about Sprint and AT&T Mobile offering next generation conferencing services from UberConference and Cisco is really all about. Net neutrality and parity.  Because of this over-the-top services debacle, the net neutrality debate takes on greater meaning. If carriers can offer their own content and services on their own networks, they don't have to worry as much about whether they are throttling somebody's else's third party service, and they don't have to levy a higher charge on that third party to give its service greater…
  • UberConference Starts to Sprint with Sprint Business

    Andy Abramson
    18 Nov 2014 | 8:05 am
    The news surrounding Sprint adding UberConference so far has been as loud as a pin drop, but it is something to realize is clearly a tell for where pal Craig Walker is taking the company that is now known as Switch Communications. He's gunning for the enterprise, and with $18 million dollars of A16Z and Google Ventures cash, plus his own money, he and the team there have the pieces, parts and smarts to do it.  This reseller deal though will now hinge on the concept of selling through, as Walker and Co. have accomplished the "selling in" but are now reliant on the Sprint…
  • The Comunicano Daily for Tuesday November 18, 2014

    Andy Abramson
    18 Nov 2014 | 7:01 am
        The Comunicano Daily       Today starts WebRTC World in San Jose, CA. Already Cisco has made news at their own event a few hundred miles south in Los Angeles with a new service called Project Squared (see a few stories down)....Nokia is back and at the Slush Conference in Helsinki with an Android based tablet to rival the iPad....Technology has moved so fast that some are claiming the smartphone is now passe and connected devices are the new "IT" thing....Better image recognition is alive and well, so watch for new cameras to…
  • The Comunicano Daily for Monday November 17, 2014

    Andy Abramson
    17 Nov 2014 | 7:15 am
        The Comunicano Daily       You can always tell when the news cycle is starting to slow down. It's when dirt, rumors and soft news starts to take hold. That's what this morning feels like as I scanned looking for stories. The holiday period is here and the next few weeks will be more about Cyber Monday, Black Friday and all the offers, deals become very visible.   The first story is really revealing about Facebook, and how they basically build their own technology after looking at everything else when they can. It helps them maintain a market…
 
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    GetVoIP: Communications Solutions Guide

  • The Big Picture of The Hosted VoIP Market in 2014

    Reuben Yonatan
    19 Nov 2014 | 5:19 pm
    We decided to step back and take in the larger picture of all of the emerging trends in the hosted VoIP market. This is one of the most dynamic markets in the technology world today: its growth is explosive, and there’s no end in sight. Every aspect of the way we do business has been touched by these emerging technologies, and more changes are just over the horizon. Last month, the... Read More
  • Google Nexus 9 Tablet Hands-on Video Review

    Matt Lucas
    12 Nov 2014 | 8:57 am
    Initial thoughts: Opening the box and seeing what's inside provides a great experience. I've unboxed many new devices and have always had a great deal of respect for a device based on how it's packaged and the opening experience it offers users. This is something that Apple (gasp) has been able to deliver its customers a while and it’s nice to see others step up to their... Read More
  • 5 Things to Consider When Shopping for an MDM

    Our Guest Bloggers
    11 Nov 2014 | 10:08 am
    The legions of smartphone and tablets that are entering the organization – those both known and unknown to IT and telecommunications managers – create a multitude of security and management challenges. We know that. We also know that one of the main platforms to meet this challenge is mobile device management (MDM) solutions. It is a moving target, however. MDM is a deceptively... Read More
  • Ooma Premier vs netTALK Comparison

    Robert Pepper
    3 Nov 2014 | 11:45 am
    netTALK and Ooma were two of the earliest names in residential VoIP, entering the market in 2009 and 2007, respectively. Both companies follow the model of selling VoIP hardware that consumers hook up to their traditional wired or wireless phones, and offering inexpensive ongoing services with no contract. Ooma differs from many VoIP providers because it offers a free tier... Read More
  • The 20 Highest Rated Telecom CEOs To Work For in 2014

    Reuben Yonatan
    28 Oct 2014 | 3:00 pm
    The telecommunications industry is a huge employer. Its reach spans every technology-related business sector and it remains at the heart of the entertainment world, as well. Prospective employees face a dizzying array of companies from which to choose. Many factors go into picking the right job, but it’s worth taking a close look at the CEO. It may seem that Chief Executives operate up... Read More
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    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • Skype Moments of the Week

    Quinn Hubbard
    17 Nov 2014 | 8:00 am
    Halloween is the only day of the year where you can become anyone or anything – including your favorite Skype emoticon. When we saw the creative ways people were using Skype to heighten their Halloween 2014 festivities, we couldn’t help but feature some of our favorites as Skype Moments of the week. The Partners of the Americas Agriculture and Food Security Team depends on Skype to stay in touch with their field staff. To celebrate Halloween, and their love of Skype, they each dressed as their favorite Skype emoticons for an office costume party. Jonathan has been dating Maaike for two…
  • Skype Qik gives fans a chance to get closer to their favorite vloggers

    Shay Fan
    10 Nov 2014 | 12:05 pm
    A few weeks ago, we launched Skype Qik – a new video messaging app centered around sharing moments spontaneously with your circle of friends. Now, vloggers Connor Franta and Miranda Sings are giving fans the chance to win a fun-filled day that they personally planned and directed. Two lucky winners will receive a Qik message from Connor or Miranda letting them know they’ve won.  To enter, just download the app and send a Qik message to one of the vloggers (get all the details here). Vloggers have become the ultimate experts in sharing their lives using video . When Connor and Miranda…
  • Skype Moments of the week

    Quinn Hubbard
    10 Nov 2014 | 11:55 am
    What makes true friends so important to our lives? They love us no matter what. They’re the first to celebrate our victories and the last to leave our side during defeat. Good pals (including the furry, feathered and four-legged ones) are a rare find. That’s why this week we’re celebrating friendships made stronger with Skype. Three years ago, Vivienne Aerts left the Netherlands to study at Boston’s Berklee College of Music. While pursuing her dreams a world away, Vivienne uses Skype to catch up with family and (feathered) friends back home. It’s been almost a year since the first…
  • The 9 Key Ingredients to the Smallpools’ Skype Six Tour

    Bryan Steele
    7 Nov 2014 | 7:00 am
    1) Rehearse New Songs & Create Set List! For the past year & a half as a band we’ve been on the road non-stop. During our off time, we’d have to go right into the studio to work on the album, so we never really had the time (or material) to fully develop a new set.  Finally after we were wrapped in the studio we had a few weeks to jam & bounce ideas around.  The new set came to life. 2) Hire Crew! We’ve been slowly building an awesome team for the past year and a half. It’s important to bring people with you that are both a) great at what they do &…
  • Futuristic Orchestra Stars New York Subway Musicians & Skype

    Bryan Steele
    4 Nov 2014 | 10:23 am
    On a sunny September morning, mid Bryant Park, Ljova Zhurbin stood surrounded by an array of laptop-supporting folding chairs. With screens featuring 11 of the city’s celebrated subway musicians over Skype, the city’s first digital orchestra—once isolated within their separate subway stations—joined together in a timely beat. A beat that was created solely with the collaborative project “Signal Strength” in mind. Chris Shimojima and Anita Anthonj director and producer of the Signal Strength project, co-hatched their plan mere months ago, during a conversation covering their shared…
 
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    Send2Press Newswire

  • $30 Billion U.S. Telecommunications Private Line Services Market Starts to Decline, says Insight Research Corp.

    Insight Research Corporation
    3 Nov 2014 | 12:00 am
    DURANGO, Colo., Nov. 3, 2014 (SEND2PRESS NEWSWIRE) -- The $30 billion U.S. private line services market has finally entered a period of no growth, says a market analysis study from Insight Research. Private line had always been a growth market for telcos and has been tracked by Insight for more than 18 years showing steadily increasing revenue growth. Yet the market is expected to decline 2.3 percent over the next five years, as the shift to packet-based Internet services allow customers to get higher bandwidth at lower costs which, in turn, is putting downward pressure on private line…
  • 5 Bars Communities Named Official Wireless Consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road

    5 Bars
    28 Oct 2014 | 5:00 am
    IRVINE, Calif., Oct. 28, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars Communities(TM) announced today that it has been selected as the chief wireless consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road. 5 Bars Communities(TM) will develop a Wireless Master Plan for the 73 Toll Road. The scope of the project includes benchmarking the existing coverage of the major wireless carriers, gaps in coverage, and the development of a comprehensive plan to ensure continuity of connectivity throughout the 15-mile toll road. The Master Plan is intended to improve cellular coverage…
  • 5 Bars Updates Fan Experience with DAS and Free Wi-Fi at Angel Stadium of Anaheim for Post-Season Play

    5 Bars
    2 Oct 2014 | 10:32 am
    IRVINE, Calif., Oct. 2, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars, an Irvine-based premier provider of indoor and outdoor distributed antenna systems (DAS) and Wi-Fi systems, has installed permanent neutral host DAS and Wi-Fi networks at Angel Stadium of Anaheim. Angel Stadium is a 45,483 seat facility and home to the Los Angeles Angels of Anaheim. Fans in attendance at Angel Stadium will now experience a profound difference in wireless connectivity and data speeds. As the official provider of wireless networks to the Angels, 5 Bars designed and engineered the network to meet and exceed Major…
  • Tenorshare Updates iPhone Data Recovery with iOS 8, iPhone 6 and 6 Plus supported

    Tenorshare Co., Ltd.
    18 Sep 2014 | 6:53 am
    NEW YORK, N.Y., Sept. 18, 2014 (SEND2PRESS NEWSWIRE) -- Tenorshare has updated iPhone Data Recovery to V6.0.0.0, the superstar iOS 8 photo recovery software, featuring an all-new user interface and revolutionary new technologies that make it possible to recover data from all iOS 8 devices on Windows or Mac. The new version of iPhone Data Recovery introduces two more file types. Besides recovering contacts, call history, photos, videos, messages, etc. from iPhone series. The version 6.0.0.0 enables you to restore Viber call history and Viber messages as well. "Tenorshare iPhone Data Recovery…
  • Businesses Worldwide Will Spend Over $1 Trillion on Managed Telecommunications Services in the Next Five Years, says Insight Research Corp.

    Insight Research Corporation
    16 Sep 2014 | 8:36 am
    DURANGO, Colo., Sept. 16, 2014 (SEND2PRESS NEWSWIRE) -- While business spending on all telecommunications services is expected to grow in low single-digit percentages over the next five years, global spending on managed services is expected to grow at an annual compounded rate of almost 12 percent, according to the latest market study from Insight Research. The market research report notes that in this period of sputtering economic growth and reduced spending on basic telecommunications and IT services, many enterprises will find that purchasing managed services is a cost-effective…
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    The PhoneBoy Blog

  • PhoneBoy Speaks Ep 706: The Nokia Tune

    22 Nov 2014 | 6:00 am
    Chances are you've heard the infamous ringtone from a Nokia mobile phone. For some time, I've had a page where you can download the Nokia Tune, but the former Nokia design team now part of Microsoft has released, on SoundCloud, the history of the Nokia Tune where you can hear all the variants of that classic Nokia ringtone. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 705: WhatsCrypt

    21 Nov 2014 | 6:00 am
    WhatsApp is adding end-to-end encryption to all messages sent through the service. However, it is being rolled out in phases, first to person-to-person chats using the latest version of their Android app. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 704: Let's Encrypt

    20 Nov 2014 | 6:00 am
    The Electronic Frontier Foundation, along with some organizations, are launching a free certificate authority service called Let's Encrypt. While the goal of bringing HTTPS to more websites is laudible, I don't think it will move the needle much. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 703: Fly The Unfriendly Skies

    19 Nov 2014 | 6:00 am
    Aside from a podcast where I talk about United Airlines declining service, I've also written a rather lengthy blog post, which is included bow the audio player. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! I've been flying United Airlines for three decades now. When I was a kid it was to fly between San Francisco and Kona. Now it's for business travel, which has taken me all over the globe. In all that time I've only managed Premier Gold twice--including…
  • PhoneBoy Speaks Ep 702: Unsticking iMessage

    18 Nov 2014 | 6:00 am
    If you've ever switched away from an iPhone, even briefly, you've probably run into an issue where people with an iPhone can't text you because it will automatically use iMessage, which isn't available on other platforms. This causes texts to never arrive to your phone. Apple finally has a tool to remove your mobile number from iMessage so you can get text messages again. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
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    Alec Saunders

  • Native Apps are not part of the web, John Gruber

    alec
    18 Nov 2014 | 12:26 pm
    “War is peace. Freedom is slavery. Ignorance is strength.” – George Orwell, 1984  Reading John Gruber’s Native Apps Are Part of the Web feels like reading a George Orwell novel.  Gruber argues that native apps are simply alternative interfaces to HTML, but that they both connect to the same back-end.  Therefore, they are part of the web.  What he’s describing is a client-server app, which was the predecessor model to web applications.  As an industry we abandoned the client-server model in the late 1990’s because…
  • Excuse the dust

    alec
    17 Nov 2014 | 7:40 pm
    You might have noticed that the blog is looking a little different.  I’m updating the theme to the latest version of Thesis (2.1) which is not completely compatible with Thesis 1.8.  That’s what I used to build this blog originally. Anyhow, now that I’m outside of BlackBerry, and not subject to the usual oversight that a corporation might demand of a blogger, it’s my intention to get back to writing here on a regular basis. There are just a few cracks in the plaster in the meantime.
  • So long, farewell, auf wiedersehen, goodbye!

    alec
    7 Oct 2014 | 6:52 am
    In September of 2011, I sat down with the BlackBerry Developer Relations team, after being introduced as their new leader. I vividly remember telling the group that opportunities like BlackBerry 10 only come along rarely in a person’s career; that we were all going to work harder than we had ever worked before; that we were going to learn from each other; that it would be a roller coaster to get there; and that once BlackBerry 10 had launched, we would all look back on that experience as a “career defining moment”. They gave me their support and loyalty and we accomplished truly…
  • Win a BlackBerry Passport Courtesy of Morten Lindstrom

    alec
    19 Sep 2014 | 9:36 am
    I just got the  following email from Morten Lindstrom — my friend who’s running a fundraiser to save his wife Nicole’s life.  She suffers from sickle cell anemia.  Anyway, long story short, he’s put together a raffle of a new BlackBerry Passport for anyone making a donation of $20 or more. Details below…   A BIG Thank you, for helping with our fundraiser! Here are some important information, and opportunities for you: With all your help, we have managed to get access to better medication, that has given us some more time, and we now have a good chance…
  • What are friends for?

    alec
    10 Sep 2014 | 1:28 pm
    “Happy is the man who finds a true friend, and far happier is he who finds that true friend in his wife.” Franz Schubert, the composer, apparently wrote that. Three years ago I joined BlackBerry. Since that time I’ve connected with and befriended many of the BlackBerry community, especially the developer community. It’s a tight knit and fantastic group. One of those folks is Morten Lindstrom, a Norwegian guy who somehow found himself living in Trinidad. I’ve met him at countless events, and we invited him to be one of our BlackBerry Elites.   He’s a thoughtful, sweet guy, who…
 
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    B/OSS News Only Feed

  • Mobile Data to Dominate Global Roaming Revenue

    Claire Cleveland
    21 Nov 2014 | 10:30 am
    Mobile data roaming will generate approximately $50 billion in revenue by 2019, making up as much as 56 percent of all global roaming revenue, according to new research by global analyst firm Ovum.
  • Redknee Signs $13 Million Deal in Asia

    Craig Galbraith
    20 Nov 2014 | 8:41 am
    Redknee’s software platform is enabling the service provider – which offers transportation, real estate, retail, leisure and business-support services – to diversify into new industries.
  • Amdocs Unveils CES 9.2

    Claire Cleveland
    19 Nov 2014 | 3:39 pm
    CES 9.2, the latest update to the Amdocs portfolio, spans BSS, OSS, and network control and optimization, and will enable service providers to leverage their network assets and relationships with customers.
  • Mobile Operators' Costs Might Exceed Revenue by Decade’s End

    Claire Cleveland
    19 Nov 2014 | 10:18 am
    A new Juniper Research report predicts that without action, mobile operators could face costs that exceed $800 billion annually, therefore exceeding revenue by 2020.
  • Growing Number of Operators Willing to Partner With Facebook, WhatsApp

    Claire Cleveland
    18 Nov 2014 | 7:12 am
    The number of operators yet to identify any benefits from OTT partnerships plummeted from 36 to just 4 percent in the last 12 months.
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    Voxilla

  • Business VoIP Provider is the Best Solution for Businesses

    Jackson Weber
    19 Nov 2014 | 9:09 am
    Communication is important and the key component to any business. The best option for telecommunication is a scalable voice over IP solution that is manageable. It will grow companies and make communication better. Business VoIP services operate using high speed internet connections and are delivered on operated networks to make communication fast and efficient. With [...]
  • SIP Trunking Consolidates Business Communication

    Jackson Weber
    12 Nov 2014 | 8:39 am
    There are a lot of companies that offer SIP trunking services. However, before a business can make an educated decision on which provider offers the right SIP trunking service to fit their needs, there are a few things that should be known: what kind of service this is, the benefits of using such a service [...]
  • DirectNetworks has what Your Business Needs to Expand

    Jackson Weber
    4 Nov 2014 | 10:48 am
    Founded in 1999, DirectNetworks, Inc. has become one of the best providers of top-of-the-line IT solutions for small-to-medium businesses. As a managed service provider, they believe it is their responsibility to keep the IT of their clients up and running by providing outstanding IT service. The field engineers and remote help desk support provided by [...]
  • California Internet Helps Build Business Communication

    Jackson Weber
    22 Oct 2014 | 8:52 am
    Internal and external business communication is extremely important when business owners are trying to increase their market share, improve their reputation in the industry, or expand their book-of-business. Entrepreneurs who are starting a new business endeavor or current business owners who are looking for a way to improve their business communications can improve their communications [...]
  • The Cloud and VoIP – A Perfect Team

    Jackson Weber
    14 Oct 2014 | 8:46 am
    It is important for businesses to have a phone system that facilitates efficient communication both internally and externally. An increasing number of businesses are adopting Voice over Internet Protocol (VoIP) systems to achieve greater control over their communication systems, reduce costs and increase productivity. While some of them opt for an on-premise VoIP phone system, [...]
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    Ifbyphone

  • Top 8 Reasons You Need to Include Call Analytics in Your Reporting

    Andrew Sheridan
    21 Nov 2014 | 7:11 am
    Marketing is all about the numbers: everything needs to be quantifiable. Today’s CMOs are fighting harder than ever to prove their worth, and are doing so by showing how marketing campaigns are translating into revenue. This means that every lead needs to be accounted for and the sources of the highest-quality leads should receive more of the budget. Knowing where your best leads come from creates an enormous advantage for marketers. With 66% of businesses considering calls an excellent or good source of leads (BIA Kelsey 2013), knowing where those calls come from is crucial. By adding call…
  • Google’s New Mobile-Friendly Label and the Impact of Mobile on Search

    Jane Intrieri
    20 Nov 2014 | 6:26 am
    Google’s algorithm has been penalizing websites with a poor mobile experience since an update in June 2013. Recently, Google has taken it one step further by including mobile-friendly labels alongside search results of websites offering a good mobile experience. Websites that earn the mobile-friendly label will have additional text in the organic search result reading “Mobile-friendly” (see screen shot below). The new labeling system from Google is another attempt at demonstrating the importance of a mobile-friendly website experience. The label is designed to further improve the mobile…
  • 4 Things E-Commerce Marketers Need to Keep in Mind About Cyber Monday

    Olivia Cole
    19 Nov 2014 | 5:30 am
    Everyone knows that Black Friday is one of the biggest shopping days of the year, and e-commerce and retail marketers plan all year long to get ready for the influx of shoppers, hoping to maximize profits. But with all the flurry around Black Friday, Cyber Monday often slips through the cracks. Cyber Monday has become an extremely popular digital alternative for shoppers who are ready to begin their holiday shopping but don’t want to wait in line all night, with online sales growing by 20.6% over 2012 in 2013. Additionally, shoppers with loaded carts online actually bought the items at a…
  • Use Content Marketing to Tell Your Story, Not Sell Your Story

    Katherine Buchholz
    18 Nov 2014 | 5:30 am
    Last week we joined Digital Megaphone’s Social Media Masters Summit to learn some cutting edge strategies from top brand marketers. We especially loved Andy Crestodina’s “Content Marketing 201” presentation – so we thought we’d share some key insights from the session with our fellow content marketers. Crestodina discussed a number of advanced tactics to help content marketers understand how they can optimize their content to drive traffic and conversions online. After all, according to Crestodina, “Traffic x Conversions = Success” in content marketing. But what we found…
  • 5 Pieces of Advice for Entrepreneurs…by Entrepreneurs

    Olivia Cole
    17 Nov 2014 | 6:38 am
    We’ve written before about the uniquely supportive startup culture that Chicago is fast becoming known for. Between Built In Chicago, Anyone Can Learn to Code, and 1871—just to name a few—the Windy City proves over and over again that it is a place where businesses (and ideas) come to thrive. On Friday, we attended Elevate, an event designed for and by individuals who are passionate about startups. Hosted by Entrepreneurs Unpluggd, an event series that seeks to create an engaged learning environment for entrepreneurs, Elevate hosted founders and CEOs of successful startups in various…
 
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    Communications Technology

  • ShoreTel Mobility 8: Does It Improve Mobile Unified Communications?

    20 Nov 2014 | 11:08 am
    This August, ShoreTel released a substantial update to its mobile collaboration platform. ShoreTel Mobility 8 now features mobile video collaboration, a sought-after feature for many business users. It also makes some inroads toward a unified interface that should feel native to users more comf...
  • Hybrid Phones: Make VoIP and Analog Calls from One Device

    20 Nov 2014 | 10:57 am
    Phones have gone through several changes since they were first invented. Through the years, we have seen phones change from rotary to touch tone, digital, analog, and voice over IP (VoIP). Now, hybrid phones are available that combine analog and VoIP telephony solutions. The need for this type of ph...
  • VoIP Deployment Checklist - Three Employee Considerations

    20 Nov 2014 | 10:35 am
    If you’re following along, my last post spoke to IT-related considerations and this one is focused on employee-based considerations. Both pertain to things you need to address during the deployment phase for VoIP to go smoothly. This is all in support of the premise that ease of deployment is ...
  • An Early Look at VoLTE and iPhone 6

    18 Nov 2014 | 10:10 am
    It’s been a big year for voice over Long-Term Evolution (VoLTE). The new standard, which runs calls as data transmissions over the more efficient LTE network and promises to deliver high-quality audio, has been eagerly anticipated to take off in the United States for several years. Making the ...
  • VoIP Provides a Low-Cost Solution to Reaching Your Global Customers

    18 Nov 2014 | 10:00 am
    Voice over IP (VoIP) has revolutionized the world of telecommunications ever since its inception. Businesses can save hundreds to thousands of dollars every year compared with traditional analog phone service. International calling is low cost and sometimes free through VoIP. Not only is VoIP a low-...
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    Voice on the Web

  • What will Microsoft rebranding Lync as Skype for Business change, besides the name?

    Phil Wolff
    11 Nov 2014 | 2:30 pm
    [Editor’s note: Today Microsoft’s Corporate VP for Skype and Lync announced a major change in its real time communications product branding. Phil Wolff recently made some comments in a Quora forum; I asked him to flesh out his points for a post. Here goes…] This is a second life for the “Skype for Business” brand. Back in 2009, Skype bundled multi-user account management and some network management before the Microsoft Acquisition of Skype (October 2011). Corporations showed huge demand. Sadly, Skype was still mostly a Peer-to-Peer Technology so Skype couldn’t…
  • BlackBerry 2014: Reaching Out in New Directions

    Jim Courtney
    24 Sep 2014 | 7:15 am
    Once more unto the breach, dear friends, once more; Or close the wall up with smartphone innovation. In peace there’s nothing so becomes a mobile As modest stillness and humility: But when the blast of war blows in our ears, Then imitate the action of the hardware keyboard; Stiffen the sinews, summon up innovative formats, Disguise fair nature with hard-favour’d communications process enhancements with apologies to William Shakespeare (and my grade 12 English teacher) Today marks the launch of an ambitious series of BlackBerry product launches during the 2014 fall season:…
  • Truphone World – My Universal World Carrier Experience

    Jim Courtney
    12 Aug 2014 | 6:28 am
    Last spring Truphone, which has been developing both VoIP clients and multi-country SIM technology since 2001, announced its Truphone World plan, expanding the use of its SIM to seamlessly and transparently support wireless carrier voice and data access in 66 countries. During my recent 24 day trip across seven European countries I was able to obtain first hand user experience with this SIM. The Truphone SIM provides you with: Voice channel and data channel over carriers in 66 countries Local phone numbers in the eight Truphone Zone countries1 Seamless migration across participating…
  • BlackBerry 10: My European Travel Companion(s)

    Jim Courtney
    23 Jul 2014 | 3:51 am
    Over a recent 24 day period I traveled through eight countries, providing an opportunity to determine the level of access and travel support I could get from my BlackBerry 10 devices (a Z30 and a Z10). I also had available an iPad Air and an iPhone 5; however, they quickly became ancillary to my activities. We visited England to attend a long time friend’s memorial service, participated in a two week river cruise from Amsterdam to Budapest (Rhine, Main and Danube), and spent three days in each of Prague and Munich. Why two BlackBerry 10 devices? My Z30 is my primary mobile device when in…
  • PamFax: Who Uses Fax Today?

    Jim Courtney
    13 Jun 2014 | 6:46 am
    Over the past several years I have followed the evolution of PamFax from initially a Windows application seven years ago through to today’s fully cross-platform application versions such that your mobile smartphone or tablet can be your sole requirement for sending, receiving and archiving faxes. But the question arises as to why does one still need availability of a fax communications option? PamFax has evolved to serve as a convenient pay-as-you- go offering that has eliminated my fax phone line (cost saving ~$40/month) yet made faxing available on all these platforms. In fact, I also…
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    Business News Holding

  • Speedflow’s MediaCore solution gets a huge update

    admin
    19 Nov 2014 | 3:06 am
    Speedflow released “the biggest update ever” to its MediaCore Class 4 switching and billing solution. MediaCore version 4.3 is packed with various new features and it’s available right now from Speedflow. The new release introduces numerous new features and improvements: - Additional security tools. - Upgraded Spam Calls filtering. - A handy new Event Trace option in the Guardian module. - Updated Dialpeer settings. The new version of MediaCore also includes the newly optimized Diagrams, Call Charts, Financial Summary and other reports, in addition to the Trouble Ticket…
  • Amplicomms Power Tel M9000 ‘Grandoid’ – Smartphone for Seniors

    Antony Maina
    18 Nov 2014 | 8:59 am
    Amplicomms, a mobile phone company, has introduced a new phone specifically tailored for senior citizens. PowerTel M9000, nicknamed ‘Grandoid’, has a loud ringtone that makes it great for people with hearing impairment. The easy-to-read-screen also makes it ideal for people with impaired sight. There is also an easy to access SOS button at the rear. The phone uses Android that has been really simplified so as not to confuse the older people. On top of having louder than normal handset volume, this phone is also compatible with many hearing aids. Seniors also have the…
  • Progressive Telecom Recommends MediaCore & AccuCore Solutions by Speedflow

    admin
    12 Nov 2014 | 9:02 am
    “I think MediaCore and AccuCore mean peace of mind” – said Varun Anand, CEO of Progressive Telecom. Watch the full interview in which Anand talks about his company and how it benefits from using Speedflow‘s solutions. 
  • New Bitcasa CloudFS Platform Released

    Antony Maina
    3 Nov 2014 | 4:08 am
    Cloud storage provider Bitcasa has recently announced the introduction of Bitcasa CloudFS. The new platform enables developers to have control over user data, making it possible to create applications that make use of Bitcasa’s secure and scalable cloud infrastructure. The platform also features the Bitcasa CloudFS API that enables developers to seamlessly incorporate the Bitcasa platform with other third party applications. In November last year, the Programmable Web reported the launching of a unique developer program by Bitcasa and that it had introduced the Bitcasa API. Later on in…
  • Conversant Gets into ISP

    Antony Maina
    21 Oct 2014 | 4:10 am
    Conversant seems focused on getting their hands on ISP, as they recently launched a broadband service that helps its customers to get the most of VoIP. The broadband service, dubbed C-Net, is specifically designed to fit businesses and it is available to all PABX Conversant hosted customers. Conversant’s managing director, Cameron Beattie, said during the launch that the introduction of C-Net is just a move by the company to ensure cloud communications like hosted PBX and VoIP are “as seamless as possible for users.” According to the company, having a single provider for…
 
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    PackNet Ltd

  • PackNet's VoIP roundup for October

    Patrick Byrnes
    10 Nov 2014 | 7:27 am
    In the October edition of our VoIP roundup, we look at the positive future of VoIP, recap snom’s latest case study, check out the release of Asterisk 13 and Ericsson’s WebRTC browser “Bowser” as well as Microsoft’s decision to add built-in Skype calls to IE.
  • PackNet to exhibit at Salford Business Expo

    Patrick Byrnes
    7 Oct 2014 | 7:57 am
    PackNet will be exhibiting at the upcoming Salford Business Expo at AJ Bell Stadium on Thursday 16 October.
  • PackNet's VoIP roundup for September

    Patrick Byrnes
    29 Sep 2014 | 2:39 am
    In the September edition of our VoIP roundup, we look at Jeff Pulver’s thoughts on Net Neutrality, check out the upcoming release of Asterisk 13 and the Gigaset Maxwell 10, snom’s cameo appearance in Edge of Tomorrow, Skype’s iOS 8 optimisation and the iPhone 6’s WiFi handoff feature.
  • snom announce new DECT product range

    Patrick Byrnes
    24 Sep 2014 | 2:27 am
    This month, leading VoIP handset manufacturers snom announced the arrival of their first DECT phone range.
  • PackNet's VoIP roundup for August

    Patrick Byrnes
    1 Sep 2014 | 1:32 am
    In the August edition of our VoIP roundup, we look at the UK Government’s reasons to switch off the copper telelphone network, recap FreePBX World at ITEXPO, Yealink’s announcement that they will present at the Cloud Partners Expo and Viber’s Hold & Talk finally coming to Windows Phone 8.
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    GetVoIP: Communications Solutions Guide

  • The Big Picture of The Hosted VoIP Market in 2014

    Reuben Yonatan
    19 Nov 2014 | 5:19 pm
    We decided to step back and take in the larger picture of all of the emerging trends in the hosted VoIP market. This is one of the most dynamic markets in the technology world today: its growth is explosive, and there’s no end in sight. Every aspect of the way we do business has been touched by these emerging technologies, and more changes are just over the horizon. Last month, the... Read More
  • Google Nexus 9 Tablet Hands-on Video Review

    Matt Lucas
    12 Nov 2014 | 8:57 am
    Initial thoughts: Opening the box and seeing what's inside provides a great experience. I've unboxed many new devices and have always had a great deal of respect for a device based on how it's packaged and the opening experience it offers users. This is something that Apple (gasp) has been able to deliver its customers a while and it’s nice to see others step up to their... Read More
  • 5 Things to Consider When Shopping for an MDM

    Our Guest Bloggers
    11 Nov 2014 | 10:08 am
    The legions of smartphone and tablets that are entering the organization – those both known and unknown to IT and telecommunications managers – create a multitude of security and management challenges. We know that. We also know that one of the main platforms to meet this challenge is mobile device management (MDM) solutions. It is a moving target, however. MDM is a deceptively... Read More
  • Ooma Premier vs netTALK Comparison

    Robert Pepper
    3 Nov 2014 | 11:45 am
    netTALK and Ooma were two of the earliest names in residential VoIP, entering the market in 2009 and 2007, respectively. Both companies follow the model of selling VoIP hardware that consumers hook up to their traditional wired or wireless phones, and offering inexpensive ongoing services with no contract. Ooma differs from many VoIP providers because it offers a free tier... Read More
  • The 20 Highest Rated Telecom CEOs To Work For in 2014

    Reuben Yonatan
    28 Oct 2014 | 3:00 pm
    The telecommunications industry is a huge employer. Its reach spans every technology-related business sector and it remains at the heart of the entertainment world, as well. Prospective employees face a dizzying array of companies from which to choose. Many factors go into picking the right job, but it’s worth taking a close look at the CEO. It may seem that Chief Executives operate up... Read More
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    WhichVoIP.com Blog

  • Top 10 Cloud Services for Small Businesses

    Tony
    21 Nov 2014 | 10:17 am
    The post Top 10 Cloud Services for Small Businesses appeared first on WhichVoIP.com Blog. Cloud services are ideal for small businesses because they provide maintenance-free access to sophisticated technology and streamlined operations. If you’re looking to up your business’s technology game without creating a major IT headache, a cloud-based solution is likely your best option. Cloud (or hosted) services provide a variety of options for you to choose from, so read on to find out what the top 10 cloud services are, and which ones best suit the needs of you and your business. 1. Finance…
  • Let’s Stay Neutral

    Nick
    18 Nov 2014 | 7:44 am
    The post Let’s Stay Neutral appeared first on WhichVoIP.com Blog. It’s time to make a decision, America. We’re currently standing at the cusp of a regulation that could either make or break the Internet. However, with the deafening shouting of supporters on both sides of the net neutrality debate, it makes it a little difficult to absorb enough data to make an informed decision. In most political debates, fallacy is thick in the heat of battle as each side tosses ad hom’s into the conversation, builds straw men and attempts to push the other party down a slippery slope to…
  • How to Choose a Provider for SIP Trunks

    Jeff MacKay
    10 Nov 2014 | 4:48 pm
    The post How to Choose a Provider for SIP Trunks appeared first on WhichVoIP.com Blog. Whether you’ve already made the transition to SIP trunking, or you’re evaluating options before you upgrade, you are faced with important decisions about the architecture of your phone system. The components you assemble to route, receive, and carry your communications, and how they’re configured, will determine the quality of your voice connection. Few individual elements impact call quality as much as your trunking service provider. The right, or wrong, provider will make all the difference to the…
  • Fonality’s Trixbox PBX is Dead!

    Mike
    30 Oct 2014 | 4:45 pm
    The post Fonality’s Trixbox PBX is Dead! appeared first on WhichVoIP.com Blog. Recently at WhichVoIP, we have been toiling with various PBX software systems. The intent is to show businesses of all shapes and sizes that it is very possible to create your very own VoIP PBX server with a little guidance, a small investment of time and very little money. Essentially, this is a “win-win” for everyone involved. Smaller companies employing someone technologically literate and willing to get their hands dirty (so to speak) can build a system with an average computer. Mid-sized…
  • 5 VoIP Troubleshooting Tips for Consumers

    Andy
    20 Oct 2014 | 4:06 pm
    The post 5 VoIP Troubleshooting Tips for Consumers appeared first on WhichVoIP.com Blog. “My MagicJack isn’t working!”……..”Why is my Vonage audio choppy?”……..”Ooma has no dial tone!” Consumers have jumped into VoIP with open arms, due to the promise of low cost and feature rich phone service. This, in turn, has turned VoIP into a highly competitive business, with the result that there are now hundreds of different providers offering service. The only down side to this low cost phone service is that minimal support tends to be…
 
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