VOIP

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  • Next Generation Digital Services Week in Review: IP Messaging, Apigee, Waitrose

    TMCnet-News
    3 Jul 2015 | 12:20 am
    As we head into Fourth of July weekend the first show of fireworks for your enjoyment is the next generation digital services community. Like bombs bursting in mid-air, the fervor is tangible in digital services as services providers learn the opportunity for engagement and monetization the fourth wave of digital services represents. As you may have guessed, it's that time again: time for the week in review!
  • Why Do FaceTime Audio, WhatsApp and Viber Sound Better? It's HD Audio!

    VoIPWatch
    Andy Abramson
    26 Jun 2015 | 12:05 am
    Running in 4G/LTE and being a big "latch on" user of Wi-Fi as I wander around Europe, and for the next while, Lisbon has me staying in touch more and more by voice vs. email and text messaging with friends far and wide. Depending on the person, some still use their mobile number, but more and more of my travel buddies, those other nomadic types I know from Australia and the UK are far more reachable using other means. For starters I'm finding some like Viber while others like WhatsApp. Still others are massive users of FaceTime, and a few holdouts are still on Skype and the…
  • Spotlight: Hardware is still important in networking

    FierceEnterpriseCommunications News
    Nancy Gohring
    1 Jul 2015 | 8:45 am
  • How Unified Communication Tools Have Transformed the PC Desktop

    GetVoIP: Communications Solutions Guide
    Reuben Yonatan
    30 Jun 2015 | 1:11 pm
    Unified communications (UC) have revolutionized the way individuals and businesses can communicate with customers, and colleagues. The primary contributor to this revolution is the move to a mobile environment. Via an assortment of UC applications, users are able to communicate with one another in real-time from any device. As a result, this has transformed the PC desktop...Continue Reading
  • Taking ‘Pet Friendly’ to a Whole New Level

    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs
    Natacha Brown
    3 Jul 2015 | 7:00 am
    We love it when people use Skype to come together to do great things. When there’s animals involved… well, that’s a huge bonus. Our Pet Ambassador, Paris Permenter, recently caught up over Skype with Alison Sawyer  from Isla Animals – an animal rescue group based on the island of Isla Mujeres, Mexico who promote spay and neuter clinics, education and adoption programs. Here are her thoughts on the experience… I know that whenever I travel, I meet street dogs and cats that are so much like the pets I have at home. Regardless of where they live, these dogs and cats speak the same…
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    TMCnet-News

  • Next Generation Digital Services Week in Review: IP Messaging, Apigee, Waitrose

    3 Jul 2015 | 12:20 am
    As we head into Fourth of July weekend the first show of fireworks for your enjoyment is the next generation digital services community. Like bombs bursting in mid-air, the fervor is tangible in digital services as services providers learn the opportunity for engagement and monetization the fourth wave of digital services represents. As you may have guessed, it's that time again: time for the week in review!
  • Conferencing Week in Review: Video Conferencing, Google and More

    3 Jul 2015 | 12:20 am
    Once we've run through the biggest developments in conferencing technology-including new product releases, updates to existing products, nascent partnerships, and new industry analyses- it's good to take a step back from the flurry of information and see it in broad strokes. It's now time for that weekly conference, a.k.a. the week in review.
  • Contact Center Analytics Week in Review: Snowflake Computing, Data Intensity and Researchscape International

    3 Jul 2015 | 12:15 am
    A recent industry study showed readers this week that, for many businesses, it is taking them too much time to get useful insights from their analytics platforms. Both speed of data access and accuracy of information, the study said, are limiting to these entities. In related news, Snowflake Computing reported this week that it received $45 million in its latest round of funding that will allow it to continue to improve its data warehouse analytics platform - big data software that seeks to eliminate the problem the aforementioned study reveals.
  • IoT Connectivity Solutions Week in Review: Ambiq Micro, University of Missouri, Zebra

    3 Jul 2015 | 12:11 am
    Here on IoT Connectivity Solutions, we had new leadership at Ambiq, new connectivity solutions to help the elderly and a new cloud application from Zebra Technologies. Everything new is new again, so let's dive in.
  • Call Recording Week in Review: DataTex, Microsoft and More

    3 Jul 2015 | 12:10 am
    Both DataTex and Microsoft jumped feet first into Call Recording news this week. DataTex announced the launch of its iRecall Amethyst Replication in the Cloud software that gives enterprises a host of powerful recording features. Microsoft did its part by suggesting that call recording could come to Windows 10 Mobile, and TMC provided two features on this channel that discusses the need for that sort of technology.
 
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    VoIPWatch

  • Why Do FaceTime Audio, WhatsApp and Viber Sound Better? It's HD Audio!

    Andy Abramson
    26 Jun 2015 | 12:05 am
    Running in 4G/LTE and being a big "latch on" user of Wi-Fi as I wander around Europe, and for the next while, Lisbon has me staying in touch more and more by voice vs. email and text messaging with friends far and wide. Depending on the person, some still use their mobile number, but more and more of my travel buddies, those other nomadic types I know from Australia and the UK are far more reachable using other means. For starters I'm finding some like Viber while others like WhatsApp. Still others are massive users of FaceTime, and a few holdouts are still on Skype and the…
  • Why Not Enough Wi-Fi Over European Skies

    Andy Abramson
    23 Jun 2015 | 2:29 am
    Here in Europe, other than Norwegian Air, Wi-Fi on flights is a missing link to my travel. It seems according to the recent Skift report, others feel in-flight connectivity is important too. Let's face it, I love to fly on Wi-Fi equipped planes in the USA because it keeps me "connected" and when I get off the plane my inbox isn't jammed, and I know more of what is going on around me where I land. That's why, when Virgin America first launched their service with Wi-Fi on every plane I pretty much stopped flying Southwest where I was an 30+ flight a year…
  • Working Anywhere Isn't Hard. It Just Takes Planning

    Andy Abramson
    22 Jun 2015 | 5:00 am
    Over the past five weeks I've gone from living in beach community of Solana Beach, just outside of San Diego, to go on a quest to be a truly global nomad, working from anywhere and functioning, time zones aside, as if I was still there. This working elsewhere mode includes traveling through nine airports in seven countries and staying in 12 different "residences" or hotels, including three AirBnBs, two winery hotels, and seven traditional hotels. I can safely say that with planning and research, it's not hard to be working anywhere, but having experience sure helps. By…
  • T-Mobile, Comcast and An Ignorant Media

    Andy Abramson
    18 Jun 2015 | 2:58 am
    Maybe it's me, but when I first heard the rumor of  T-Mobile and Comcast getting together I had to look sideways and wonder how short the memories are of the reporters and editors who were quick to toss Comcast into the ring. Today, we're seeing Comcast do what they have to do. Stand down and stay away. And the why is Verizon and the sale of spectrum back in 2011, and with it, some rights and responsibilities tied to the sale that they and the other cable operators all agreed to as CNN's Money reported back in 2011. Beyond the cash infusion, the deal makes long-term sense…
 
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    GetVoIP: Communications Solutions Guide

  • How Unified Communication Tools Have Transformed the PC Desktop

    Reuben Yonatan
    30 Jun 2015 | 1:11 pm
    Unified communications (UC) have revolutionized the way individuals and businesses can communicate with customers, and colleagues. The primary contributor to this revolution is the move to a mobile environment. Via an assortment of UC applications, users are able to communicate with one another in real-time from any device. As a result, this has transformed the PC desktop...Continue Reading
  • 6 Reasons Why You Should Never Share Your Earbuds

    Michael Yunat
    24 Jun 2015 | 2:12 pm
    There are more than a few studies that have proven listening to loud music can lead to permanent hearing loss. Still yet, though, young kids, teenagers, and even adults love blaring their favorite tunes through their earbuds. And while listening to music does come with a slew of benefits -- enhanced mood, relaxation, etc. -- when sharing your earbuds, this can lead to a whole new world of...Continue Reading
  • Provider Spotlight: Phone.com Aims to Make it Easy, Q&A with Joel Maloff

    Reuben Yonatan
    15 Jun 2015 | 10:13 am
    [Watch a video]   On this provider spotlight, we came out to the Phone.com corporate headquarters in Newark, NJ, to interview Joel Maloff, the Senior Vice President of Strategic Alliances and Partnerships. Phone.com's customer service and transparent pricing model makes it easy for any small business unfamiliar with VoIP to dive in head first and start getting all the...Continue Reading
  • 8 Types of Integration Your Business Phone System Should Have

    Reuben Yonatan
    15 Jun 2015 | 9:09 am
    Besides its low costs, lack of upfront investment, and global reach, hosted business phone systems are popular because they can so easily be integrated with other software/solutions you may be using in your organization. Adopting a VoIP system allows a company to manage multiple business functions through a single communication system, reducing further operating costs and leading to quicker...Continue Reading
  • Provider Spotlight: Q&A with AnyMeeting, The Freedom to Conferencing

    Reuben Yonatan
    28 May 2015 | 9:47 am
    [Watch a video]   In this Provider Spotlight series, we had the opportunity to get behind the scenes footage and learn more about AnyMeeting.com - a simple, affordable, full-featured conferencing tool. AnyMeeting enables its users to meet in real time with other users worldwide over the internet. Although AnyMeeting caters to the needs of small businesses, its...Continue Reading
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    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • Taking ‘Pet Friendly’ to a Whole New Level

    Natacha Brown
    3 Jul 2015 | 7:00 am
    We love it when people use Skype to come together to do great things. When there’s animals involved… well, that’s a huge bonus. Our Pet Ambassador, Paris Permenter, recently caught up over Skype with Alison Sawyer  from Isla Animals – an animal rescue group based on the island of Isla Mujeres, Mexico who promote spay and neuter clinics, education and adoption programs. Here are her thoughts on the experience… I know that whenever I travel, I meet street dogs and cats that are so much like the pets I have at home. Regardless of where they live, these dogs and cats speak the same…
  • Disney’s “Inside Out” Emoticons Launch on Skype Today: Express Your Feelings with Our New Emoticons

    Stephanie Sawler
    18 Jun 2015 | 12:00 pm
    Who doesn’t love these cute little fun faces and expressions? Skype’s emoticons add an extra flair to your conversations by bringing your emotions to life. We know that you adore our emoticons and are always asking for more. Well, we are listening and today we are excited to share that we are bringing the Emotions from the latest Disney/Pixar movie Inside Out as emoticons to you. Now on Skype, you can chat with your family and friends and surprise them with these expressive Emotions for next three months. Allow us to introduce you to the newest members of our Skype emoticon family: Joy is…
  • A Chat with the Brainiacs Behind Skype TX

    erachelk
    17 Jun 2015 | 7:00 am
    In recent months, we’ve announced a new solution for broadcasters: Skype TX. Initially created to inspire and enable even more media moments, the hardware/software solution has since been used to develop new, never-been-done-before concepts for live, video-on-demand, and other digital content. Last week, we caught up with two team members who’ve been involved from the get-go: Matt Jordan (Senior Technical Account Manager for Broadcast & Film) and Simon Lucas (Principle PM Manager). Alongside topics such as the overarching process, we touched on the public’s unforeseen reaction to…
  • UPDATE 2: Calls to Land Lines and Mobiles in Nepal

    Bryan Steele
    12 Jun 2015 | 4:00 am
    Update 2 – After more than 6 weeks of free and discounted calls into and out of Nepal, we are reinstating our normal calling prices to landlines and mobiles from Monday 15 June 2015. Skype to Skype audio/video calls will remain free for everyone. To read more about call costs and to purchase credit to make Skype calls to landlines and mobiles globally from any location, please visit <https://go.skype.com/prices> We hope this service has been helpful to those affected by the events in Nepal.   In light of the devastating events that have taken place in Nepal – and the…
  • A Thread of Confidence – A Skype Conversation with Kids

    Natacha Brown
    10 Jun 2015 | 9:33 am
    Developing a child’s sense of identity generates confidence. If they trust their abilities, they will believe in themselves, feel confident and have positive qualities that they want to offer to others. I believe in cultivating confident children. For children to trust their abilities, we need to open their world. This begins with providing opportunities for kids to understand what they are capable of and what’s really within their reach. Recently, I was tasked with conducting and documenting a Skype conversation between a 4th grade elementary school class in Oruro, Bolivia, and Elk Creek…
 
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    Send2Press Newswire

  • 5 Bars Appoints 3 New Executives to Key Roles

    5 Bars
    30 Jun 2015 | 8:29 am
    IRVINE, Calif., June 30, 2015 (SEND2PRESS NEWSWIRE) -- 5 Bars, one of the USA's fastest growing innovators in premier DAS and Wi-Fi wireless infrastructure services, announced today three key leadership appointments that will add deep experience to the Company's leadership team and help accelerate the company's go-to-market strategies and growth capabilities. Karen Sessions now serves as 5 Bars Chief External Affairs Officer, focusing her expertise on public policy, corporate strategy, external affairs and strategic partnerships, business and stakeholder relationships, vertical markets and…
  • D-Link India signs MoU with Telangana government for collaboration to develop local IT industry and cultivate local talent

    D-Link Corporation
    5 Jun 2015 | 10:57 am
    TAIPEI, Taiwan, June 5, 2015 (SEND2PRESS NEWSWIRE) -- Driving forward with their local India presence, D-Link signed a Memorandum of Understanding (MoU) with the Telangana government to bolster the local IT industry by improving network infrastructure, investing in the region, and developing new talent. As part of the collaboration, D-Link will work together with the state government to provide public Internet access by deploying Wi-Fi hotspots that will provide wireless access to all citizens and institutions. D-Link will also upgrade government networking infrastructure to meet the latest…
  • 5 Bars announces Bruce Banigan as Vice President

    5 Bars
    20 May 2015 | 6:03 am
    IRVINE, Calif., May 20, 2015 (SEND2PRESS NEWSWIRE) -- 5 Bars(TM), a leader in wireless technology solutions, announced the appointment of Bruce Banigan as Vice President. 5 Bars is a premier neutral host provider of indoor/outdoor distributed antenna systems, Wi-Fi and small cells networks. The 5 Bars team designs, builds, operates and maintains wireless systems and also has a full suite of managed service offerings for complex Wi-Fi, DAS and wireless systems. The team has designed and developed over 500 wireless projects worldwide. As a 20-year technology veteran, Banigan has an extensive…
  • eAgile Launches First Dual Frequency RFID Inlay

    eAgile Inc.
    6 Apr 2015 | 9:01 pm
    GRAND RAPIDS, Michigan and ZURICH, Switzerland, April 7, 2015 (SEND2PRESS NEWSWIRE) -- eAgile Inc., a global leader in radio frequency identification (RFID) technologies announced today their UHF and NFC multi-frequency DualWing(TM) family of inlays. The DualWing series is the first tag to seamlessly combine the benefits of UHF's global supply chain acceptance with the consumer engagement capabilities of NFC into a single tag design. The DualWing's innovative chip also incorporates the latest ISO standards of both frequencies to provide the most robust anti-counterfeiting and validation…
  • RingBoost Vanity Phone Numbers Provide Marketing 'Real Estate' for any Small Business

    RingBoost
    27 Mar 2015 | 12:01 am
    PLEASANTVILLE, N.Y., March 26, 2015 (SEND2PRESS NEWSWIRE) -- Vanity phone numbers offer a unique and easy marketing opportunity for small businesses. Once you acquire a vanity, easy to remember phone number from RingBoost, it's yours, a unique asset. Like a piece of property, no one else can own it. That proposition led Gregg Hamerschlag and Paul Faust to found vanity phone number provider RingBoost (http://www.ringboost.com/) 10 years ago. Offering vanity, easy to remember phone numbers has become a passion for the RingBoost team, which this year expanded from 12 to 30 employees. "Using easy…
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    The PhoneBoy Blog

  • PhoneBoy Speaks Ep 932: Out of IPv4 Addresses

    5 Jul 2015 | 6:00 am
    We've been hearing about how we are running out of IPv4 addresses for years. It may have finally happened. Of course, that doesn't mean IPv4 will go away anytime soon. Links: ARIN Activates IPv4 Unmet Request Policy Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 932: Out of IPv4 Addresses
  • PhoneBoy Speaks Ep 931: Asset Forfeiture

    4 Jul 2015 | 6:00 am
    Sadly, on this 239th Independence Day in the United States, there are reminders our country as not as free as it once was. Links: TSA Asks America To LOL At Traveler Who Had $75,000 Taken From Him By Federal Agents | Techdirt Judge Orders Lying, Cheating Government To Return $167,000 To The Man They Stole It From | Techdirt Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 931: Asset Forfeiture
  • PhoneBoy Speaks Ep 930: The Beer and Cheese Diet

    3 Jul 2015 | 6:00 am
    This is one set of diet advice I can get behind. Well, except for the carbs in beer. Links: Want To Lose Weight? Drink Beer, Not Diet Soda | VinePair Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 930: The Beer and Cheese Diet
  • PhoneBoy Speaks Ep 929: Grow Up, Instagram!

    2 Jul 2015 | 6:00 am
    Even in 2015, Instagram is still only allowing you to share 640x640 photos. That's smaller than most smartphone screens today. Links: When will Instagram grow up? —The Verge “This past Tuesday, the eastern United States got to enjoy a particularly dramatic sunset as clusters of stormclouds were lit up by the fiery radiance of the fading sun.” Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 929: Grow Up, Instagram!
  • PhoneBoy Speaks Ep 928: Sprint Not All-In

    1 Jul 2015 | 6:00 am
    Sprint's new "All-In" plans? I don't think they're a winner. Links: Sprint Shoots for Simpler Wireless Bill. Does Not Score. Sprint teams with David Beckham to tout 'All-In' pricing combining service and device costs Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 928: Sprint Not All-In
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    GetVoIP: Communications Solutions Guide

  • How Unified Communication Tools Have Transformed the PC Desktop

    Reuben Yonatan
    30 Jun 2015 | 1:11 pm
    Unified communications (UC) have revolutionized the way individuals and businesses can communicate with customers, and colleagues. The primary contributor to this revolution is the move to a mobile environment. Via an assortment of UC applications, users are able to communicate with one another in real-time from any device. As a result, this has transformed the PC desktop...Continue Reading
  • 6 Reasons Why You Should Never Share Your Earbuds

    Michael Yunat
    24 Jun 2015 | 2:12 pm
    There are more than a few studies that have proven listening to loud music can lead to permanent hearing loss. Still yet, though, young kids, teenagers, and even adults love blaring their favorite tunes through their earbuds. And while listening to music does come with a slew of benefits -- enhanced mood, relaxation, etc. -- when sharing your earbuds, this can lead to a whole new world of...Continue Reading
  • Provider Spotlight: Phone.com Aims to Make it Easy, Q&A with Joel Maloff

    Reuben Yonatan
    15 Jun 2015 | 10:13 am
    [Watch a video]   On this provider spotlight, we came out to the Phone.com corporate headquarters in Newark, NJ, to interview Joel Maloff, the Senior Vice President of Strategic Alliances and Partnerships. Phone.com's customer service and transparent pricing model makes it easy for any small business unfamiliar with VoIP to dive in head first and start getting all the...Continue Reading
  • 8 Types of Integration Your Business Phone System Should Have

    Reuben Yonatan
    15 Jun 2015 | 9:09 am
    Besides its low costs, lack of upfront investment, and global reach, hosted business phone systems are popular because they can so easily be integrated with other software/solutions you may be using in your organization. Adopting a VoIP system allows a company to manage multiple business functions through a single communication system, reducing further operating costs and leading to quicker...Continue Reading
  • Provider Spotlight: Q&A with AnyMeeting, The Freedom to Conferencing

    Reuben Yonatan
    28 May 2015 | 9:47 am
    [Watch a video]   In this Provider Spotlight series, we had the opportunity to get behind the scenes footage and learn more about AnyMeeting.com - a simple, affordable, full-featured conferencing tool. AnyMeeting enables its users to meet in real time with other users worldwide over the internet. Although AnyMeeting caters to the needs of small businesses, its...Continue Reading
 
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    Communications Technology

  • Finding the Right Partner for Hosted VoIP

    1 Jul 2015 | 6:50 am
    There are three distinct decisions SMBs need to make when it comes to hosted VoIP, and I’ve covered two so far in this series. First is the decision to adopt VoIP, as the transition away from tried-and-true TDM can be a big one. Cost savings are usually the driver, but if your legacy phone sys...
  • Three More Benefits of Hosted VoIP

    1 Jul 2015 | 6:47 am
    Building on my last post, you should now be gaining confidence in the hosted deployment model for VoIP. From that, size of operation and type of phone system currently in use can now be pushed aside as obstacles, and in this post, you can further strengthen the business case with three more benefits...
  • Key Benefits of Hosted VoIP for SMBs

    1 Jul 2015 | 6:45 am
    If you’ve been following this series, you’ll see that I’m presenting a holistic view of the hosted VoIP opportunity. There’s more than cost savings to consider, and SMBs need to assess the business value of VoIP itself along with the overall impact that going to the cloud wil...
  • Alphabet Soup: RFQ, RFI, RFP in ERP

    30 Jun 2015 | 11:24 am
    They mark stages in the vendor selection process. All refer to documents, but the documents are very different, with different purposes.   The first step in the ERP process doesn't involve these documents directly. It is figuring out what you want in great detail.   RFI is the request ...
  • Better Business Modeling for Workflow with Bigger Business Data

    30 Jun 2015 | 11:21 am
    Understanding the flow of business processes is difficult. Operational processes take on a life of their own; different departments and people are part of the process. Most employees resist thorough documentation of their job roles—better to have a little mystery to preserve perceived necessit...
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    Business News Holding

  • The X900C Sony 4K Ultra-thin Android TV Now Available For Pre-order  

    Antony Maina
    2 Jul 2015 | 3:40 am
    Dust has barely settled after Sony launched their super HQ-resolution 4K televisions in April and yet they are back in the market with a new offering – the Sony 4K Android TV X900C. The TV comes in 65-inchs and 55-inches. The TV also boasts a Touchpad remote control, 2,160p (4) resolution,  4 X HDMI inputs and 3 X USB 2.0 ports,  as well as Motionflow technology (Sony’s term for its interpolated frames and 120Hz frame rate that makes the motion pictures to move smoothly). Though Android TVs are no longer jaw-dropping since we have seen a couple of  them in the market, the X900C still…
  • Oracle Announces 24 New Cloud Services

    Antony Maina
    1 Jul 2015 | 4:00 am
    Oracle has recently announced that it will be offering 24 new cloud services. Some of the new services include mobile, integration, big data and SQL, and Exadata database. However, the biggest buzz was on the Archive Storage Cloud Service and according to Oracle’s CTO Larry Ellison, this service was specifically tailored to go head-to-head with Amazon Glacier, costing only one-tenth of Amazon’s offer. The company’s chairman also added that their platform-as-a-service and software-as-a-service businesses were doing really well. This is the same message that was pushed some few…
  • You can now use Messenger without a Facebook account

    Antony Maina
    29 Jun 2015 | 3:58 am
    Whether you use an iPhone or an Android phone, chances are you already have Facebook Messenger installed. The good news however is that you no longer need to have a Facebook account to access Messenger. As a Messenger user who doesn’t have a FB account you will now be able to use Messenger to send messages to other Messenger users who’ve also signed up without joining Facebook (discoverable by phone number) and also with those friends that have a Facebook account. This recent move makes Messenger quite similar to WhatsApp, the popular messaging tool that Facebook acquired last year for a…
  • Box partners with Microsoft to bring You Office Online document Creation and Editing

    Antony Maina
    26 Jun 2015 | 4:15 am
    Good news to Box users, as they can now create and edit Microsoft Office documents using Office Online without having to leave the cloud storage service. This new merger is part of the plan to expand Microsoft Cloud Storage Partner Program. According to Box’s David Still, there are already more than a billion Excel, Word, and PowerPoint files in Box and users can now use the recently announced service to create and even edit Office files all inside Box. Any changes you make to an Office Online document/file will automatically be saved on the cloud, so you do not have to worry about having…
  • Apple’s CEO Tim Cook Says Chinese Tastes Considered in Apple Product Designs

    Antony Maina
    24 Jun 2015 | 7:06 pm
    Apple’s CEO Tim Cook recently admitted that Apple takes into account Chinese consumer tastes as it designs its products. He further revealed that Apple considers details such as color palettes that are specifically tailored to suit local tastes. The decision to include a gold iPhone last year for instance was a bold statement of inclusion of its Chinese customer’s tastes where gold is a favorite. Greater Chine, which includes Hong Kong and Taiwan, is now Apple’s 2nd largest market and it is also a battleground for the American company as it faces stiff competition from Xiaomi Corp. and…
 
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    PackNet Ltd

  • Product Updates June

    Patrick Byrnes
    17 Jun 2015 | 1:18 am
    We’ve updated the hardware section of our site with new products from our partners Gigaset and Yealink.
  • PackNet's VoIP roundup for June

    Patrick Byrnes
    16 Jun 2015 | 3:07 am
    In the June edition of our VoIP roundup, we will be keeping you up to date with what’s been going on here at PackNet, as well as taking a look at the latest news in VoIP.
  • Product Updates

    Patrick Byrnes
    14 May 2015 | 2:04 am
    We’ve updated the hardware section of our site with new products from our partners.
  • PackNet's VoIP roundup for May

    Patrick Byrnes
    13 May 2015 | 8:07 am
    In the May edition of our VoIP roundup, we will be keeping you up to date with what’s been going on here at PackNet, as well as taking a look at the latest news in VoIP.
  • PackNet's VoIP roundup for April

    Patrick Byrnes
    9 Apr 2015 | 5:39 am
    In the April edition of our VoIP roundup, we look at Digium’s Respoke platform, Yealink’s upgraded T2 series and new CP860 conference phone, snom’s latest IP DECT phones, the Gigaset Maxwell 10 and WhatsApp’s voice call update.
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    GetVoIP: Communications Solutions Guide

  • How Unified Communication Tools Have Transformed the PC Desktop

    Reuben Yonatan
    30 Jun 2015 | 1:11 pm
    Unified communications (UC) have revolutionized the way individuals and businesses can communicate with customers, and colleagues. The primary contributor to this revolution is the move to a mobile environment. Via an assortment of UC applications, users are able to communicate with one another in real-time from any device. As a result, this has transformed the PC desktop...Continue Reading
  • 6 Reasons Why You Should Never Share Your Earbuds

    Michael Yunat
    24 Jun 2015 | 2:12 pm
    There are more than a few studies that have proven listening to loud music can lead to permanent hearing loss. Still yet, though, young kids, teenagers, and even adults love blaring their favorite tunes through their earbuds. And while listening to music does come with a slew of benefits -- enhanced mood, relaxation, etc. -- when sharing your earbuds, this can lead to a whole new world of...Continue Reading
  • Provider Spotlight: Phone.com Aims to Make it Easy, Q&A with Joel Maloff

    Reuben Yonatan
    15 Jun 2015 | 10:13 am
    [Watch a video]   On this provider spotlight, we came out to the Phone.com corporate headquarters in Newark, NJ, to interview Joel Maloff, the Senior Vice President of Strategic Alliances and Partnerships. Phone.com's customer service and transparent pricing model makes it easy for any small business unfamiliar with VoIP to dive in head first and start getting all the...Continue Reading
  • 8 Types of Integration Your Business Phone System Should Have

    Reuben Yonatan
    15 Jun 2015 | 9:09 am
    Besides its low costs, lack of upfront investment, and global reach, hosted business phone systems are popular because they can so easily be integrated with other software/solutions you may be using in your organization. Adopting a VoIP system allows a company to manage multiple business functions through a single communication system, reducing further operating costs and leading to quicker...Continue Reading
  • Provider Spotlight: Q&A with AnyMeeting, The Freedom to Conferencing

    Reuben Yonatan
    28 May 2015 | 9:47 am
    [Watch a video]   In this Provider Spotlight series, we had the opportunity to get behind the scenes footage and learn more about AnyMeeting.com - a simple, affordable, full-featured conferencing tool. AnyMeeting enables its users to meet in real time with other users worldwide over the internet. Although AnyMeeting caters to the needs of small businesses, its...Continue Reading
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    WhichVoIP.com Blog

  • War on Net Neutrality

    Nick
    22 Jun 2015 | 11:27 am
    The post War on Net Neutrality appeared first on WhichVoIP.com Blog. Here in North America, particularly the United States, battles wage on every level of society. Terrorists dish out threats while blowing things up all over the world on a daily basis, social issues like human rights are always a concern, potentially strange things are going into the food we eat and of course, there is the Internet. The issues surrounding net neutrality turned the desks of the US Supreme Court into a charred battleground. Both the FCC and popular hosted service providers had been under fire from…
  • Open Source IP PBX Options

    Tony
    8 Jun 2015 | 11:22 am
    The post Open Source IP PBX Options appeared first on WhichVoIP.com Blog. If you are like the many people of the world who contemplate building an in-house phone system with an open source IP PBX, the decision of what to use is daunting. Fortunately, the software PBX menu is filled with several good choices, though some are more filling than others. Each system software we will cover is like an entrée but not all come with salad and a potato without a special request. The Big Picture We covered the main differences of core capabilities for FreeSWITCH and Asterisk not long before completing…
  • New Tricks for sipXecs

    Nick
    26 Mar 2015 | 3:32 pm
    The post New Tricks for sipXecs appeared first on WhichVoIP.com Blog. Among our favorite things regarding work in the Internet telephony business is the hands-on fun with equipment. Falling in this spectrum of hands-on joy is building telephony solutions with freely available platforms in the market. Until recently, we have focused on Asterisk based systems such as 3CX for Windows, FreePBX and Elastix, to name a few. Owned by Digium, Asterisk is the preferred open technology for VoIP systems. Because various companies develop unique solutions with this technology, it is the most popular…
  • Top 4 Leading Providers of Gigabit Internet in 2015

    Andy
    26 Jan 2015 | 6:10 pm
    The post Top 4 Leading Providers of Gigabit Internet in 2015 appeared first on WhichVoIP.com Blog. How fast is your Internet at home right now? If you’re like most Americans, it’s probably right around 10 megabits (10 million bits) per second. While that’s fast enough to browse the Internet and download files, it’s a speed that is only marginally better than it was a few years ago. What if you could have Internet that is 100 times faster (1 billion bits per second). That’s a pretty big jump, right? Several companies have been working hard the last decade to lay the framework for a…
  • Consumer Electronics Show 2015 – VoIP Goodies

    Nick
    19 Jan 2015 | 1:04 pm
    The post Consumer Electronics Show 2015 – VoIP Goodies appeared first on WhichVoIP.com Blog. Every year, the occurrence of a few annual events will slow a person’s productivity to a halt. For gamers, the Electronic Entertainment Expo – better known as E3 – convinces some men and women to consider writing Santa Claus a Christmas list for the next few years’ worth of stocking stuffers. The Consumer Electronic Show (or CES) is another such event highlighting the next wave of devices to put a nice dent in your salary. For CES 2015, a few different devices utilizing VoIP made…
 
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    Slingshot VoIP » Business VoIP Blog

  • Keep Your Productivity in Check While Working From Home

    Isidora Ugljesic
    19 Jun 2015 | 7:58 am
    The thought of home-based work never actually crossed my mind until I started doing it. Like most of us I was usually working from an office building, the one with ridiculous amount of floors which takes several elevator stopovers just to get to a sandwich for lunch. But now, since my home is my work space a sudden realization of the change does not come as easy as I expected. Don’t get me wrong, there are numerous benefits like, the money spent on dry cleaning – gone, cramming into public transport with 100 other people in the morning – double gone, but hanging out with friends from…
  • De-stressing after an Escalated Call with a Tense Customer

    Christine Miller
    16 Jun 2015 | 1:37 pm
    Source Flikr Escalated calls with tense, stressed out customers can drive you to the point of screaming. These customers can be angry for many reasons even over the tiniest things, and the anger all lands on you, for answering the phone. They don’t have anything against you personally, you just happen to work for the company, and you get their high-powered venting. Customers will scream, curse, call you names, interrupt you, and be very hard to deal with; all while you are trying to help them with their problem.  Some can be worse than others, and there will be some days that it seems…
  • Pass the Table is Providing Unique Food Experiences in Toronto

    Slingshot News
    9 Jun 2015 | 12:53 pm
    We had the opportunity to sit down with Jordan Stevens, VP of Operations at Pass the Table to learn more about their app and how it is changing the way we learn about new experiences in Toronto. Tell us about Pass the Table Pass The Table is a mobile app that connects a community of diners to unique food experiences around Toronto. With all the restaurant apps and rating systems. What makes Pass The Table unique? We’ve developed close relationships with all of our culinary partners. This allows users to get an experience that you can’t find off of a menu. For example, we recently…
  • How to Invest In your Life

    Nicholas Nikolopoulos
    7 May 2015 | 3:19 am
    During the last decades, especially since 80’s, the word “investment” has been one of the most used in the economic world. The banks promoted the “Don’t leave your money unexploited in your bank accounts”. We aroused the need to discover new ways to increase our deposits. We spent our lives investing our money in meaningless things: Stock MARKET, houses, cars, expensive tangible assets. . It became life goal to get a proper and acceptable lifestyle and especially, status. We considered compounding our wealth as one of the biggest self-investments. Unfortunately, we neglected our…
  • Why the Voice behind your IVR is more Important than you think (and how to do it Right!)

    Slingshot News
    26 Apr 2015 | 8:08 pm
    Source: Flickr Esparta Palma Every interaction between a company and a customer contributes to client experience. These interactions eventually build a perception in the mind of the client as to whether or not they are comfortable working with you. In the world of business, perception is everything. A client experience can be many different things, often several things at once. It can be quick; polite; professional; positive; or any number of other things. When it comes down to it, you need to know what kind of impression did you leave in the mind of the client. For larger organizations, the…
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    Nextiva Blog

  • Anticipatory Customer Service In Action

    Micah Solomon
    2 Jul 2015 | 4:00 am
    What I call “anticipatory customer service” is the fastest, most direct way to create customer loyalty. The power of anticipatory customer service, of serving customer wishes that they haven’t even yet articulated, that they don’t even yet know they have, is this: While customer loyalty can be built through repeated iterations of merely satisfactory service, […]
  • 4 Must-Have Keyword Research Tools for Your Business

    Melinda Emerson
    1 Jul 2015 | 3:50 pm
    Keywords are instrumental in helping people find your website. Every time someone searches for a keyword that relates to your brand, you want them to find your site, nestled toward the top of search results. If that’s not the case, you need to invest serious time in researching the right keywords and adding them to […]
  • 20 Quotes to Inspire Entrepreneurs

    Carol Roth
    30 Jun 2015 | 4:00 am
    As an entrepreneur, you are most likely a glass-half-full kind of person. Without a positive attitude, it is nearly impossible to maintain the edge that you need to keep moving forward. But, no one can be happy and confident at all times. Here are some thoughts from entrepreneurs, athletes and innovators, including one from me, that […]
  • Nextiva Customer Success Story: Defy Gravity

    Audriana Vojkovich-Bombard
    29 Jun 2015 | 4:00 am
    We love visiting the businesses we serve and learning more about their business and how they use their phone system. On a recent trip to North Carolina, we had the pleasure of visiting Defy Gravity, an indoor trampoline park based in Charlotte, North Carolina, with other locations throughout the state. With 10,000 square feet of […]
  • Call Forwarding: Route Your Calls However You’d Like

    Audriana Vojkovich-Bombard
    26 Jun 2015 | 4:00 am
    You’ve probably experienced this scenario before: you’re calling a business and their phone rings, and rings, and rings. This causes you frustration and valuable time is wasted. This business did not have an essential tool in their business communication arsenal—call forwarding. While the concept of call forwarding is pretty straightforward and basic, it can revolutionize […]
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    ZoiPer The Blog

  • Things to Think About Before Switching to VoIP

    ZoiPer
    2 Jul 2015 | 5:54 am
    We witness a lot of businesses going the VoIP road these days. More companies are starting to integrate VoIP into their business communication and that is no surprise. It is more convenient and affordable compared to other means of communication. However, there are some pitfalls that you might want to look out for. We have prepared a list for you with things that you have to take into account before switching to a VoIP solution: 1. Do your homework first The most important thing here is to understand what the offered functions are and how they benefit you, your company and your business. The…
  • The Rise of the Remote Employee

    ZoiPer
    30 Jun 2015 | 6:17 am
    The increase of the so called virtual workers, freelancers and people who work in co-working space raise several interesting topics to discuss. One of them is the increased productivity of these people. They are way more productive compared to the office workers. A recent study actually shows that these virtual workers and freelancers add an additional day to their workweek. That is simply amazing! This is all possible thanks to features of the VoIP PBX telephony and its application for business purposes. A good example of the benefits for remote workers is the fact that they can have fast…
  • New Voip Providers in the Zoiper Family

    ZoiPer
    24 Jun 2015 | 5:06 am
    Zoiper is happy to announce its partnership with several new VoIP providers from different countries. We are constantly growing and trying to provide customers from all over the world with the possibility to pick from a wide range of VoIP providers in different countries. We strive to work with the most popular providers from your country. We would like to welcome to our family VoipTiger from Belgium, 8comcanada from Canada, telcopack from Switzerland, sipgateUK from the United Kingdom, sipgateDE from Germany and Ehiweb from Italy. Welcome to the Zoiper family!    
  • The Added Value of the Softphone

    ZoiPer
    22 Jun 2015 | 5:06 am
    Softphones can end your commuting days Driving and commuting for more than an hour and sometimes even more than a couple of hours is nothing unusual for the modern business professionals. This has become everyday life and reality for some people. More than half a million people in the US face this routine and the toll price they pay for this can often times be really high. All this leads to physical and mental health problems that have huge impact on people’s weight, general physical condition and their lives being more stressed. Based on all that we get to witness more and more people in…
  • Improving the Video Quality on Zoiper for Android

    ZoiPer
    9 Jun 2015 | 5:49 am
    Encoding and decoding Video requires a lot of bandwidth and a lot of CPU processing power. Avoid using the h263+ codec whenever possible, and reduce the frames per second and video resolution size on both sides. You can set the preferred codecs in the account settings. Start Zoiper, go to Config then go to Accounts and select your account. Scroll down to Video Codec Settings and reorder the codecs by using the arrow buttons on the left. Disabe or enable codecs by using the checkboxes. You can set the video resolution size and frames per second for your Zoiper for Android in the Video menu.
 
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