VOIP

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  • eVoice vs RingCentral - Comparing Business VoIP

    GetVoIP: Communications Solutions Guide
    Robert Pepper
    27 Feb 2015 | 2:33 pm
    RingCentral is an established business VoIP provider, that has expanded outward from their core subscriber base of SMBs to include very advanced features for enterprise consumers and smaller plans for solopreneurs and microbusinesses. eVoice has always catered to smaller businesses. So, will a provider be better able to serve its customers if they hone their practices in one area, or if they... Read More
  • Yorktel Streamlines Health System's Communications Strategy with Video Managed Services

    TMCnet-News
    3 Mar 2015 | 9:43 am
    Today's corporate environment is one that typically consists of multiple locations, varying employee totals, professionals relying on mobile technology and remote workers. While the traditional model still exists with everyone in one place at one time, even leaders in such operations often need to collaborate with individuals outside their walls. For many, this collaboration comes together with the help of video managed services.
  • Music Junkies Have Our Fix

    VoIP Watch
    Andy Abramson
    25 Feb 2015 | 2:51 pm
    I've been a music junkie in need of a fix since I was in 3rd grade. It was 1969 and I joined the Record Club of America and voila, the Rolling Stones Sticky Fingers, Led Zeppelin III, Jesus Christ Superstar arrived and my world was never the same. As time went on my vinyl collection swelled to 2000 discs, tons of 45s, and by the time I was 16 I was working Saturday's in Plastic Fantastic, perhaps the greatest of all used record stores ever, thanks to the founders Harold Gold and his ex wife Betsy Berlin. Between my late nights hanging in the store on my way home from my office, my…
  • In the face of declining revenue, HP bets big

    FierceEnterpriseCommunications News
    Chris Talbot
    2 Mar 2015 | 8:31 am
    The timing could be better, but HP is looking to build up its waning wireless networking business by spending an awful lot of money.
  • A Shocking 58% of Americans Don't Care Either Way for Net Neutrality

    GetVoIP: Communications Solutions Guide
    Reuben Yonatan
    2 Mar 2015 | 1:46 pm
    On February 26th, 2015, the FCC gave their approval to a series of strict new rules designed to protect Net neutrality and the open Internet. While the full text of the rules have yet to be published, the most important takeaway is that broadband internet has now been reclassified as a "utility" under Title II of the Communications act.  In a nutshell, this... Read More
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    TMCnet-News

  • Yorktel Streamlines Health System's Communications Strategy with Video Managed Services

    3 Mar 2015 | 9:43 am
    Today's corporate environment is one that typically consists of multiple locations, varying employee totals, professionals relying on mobile technology and remote workers. While the traditional model still exists with everyone in one place at one time, even leaders in such operations often need to collaborate with individuals outside their walls. For many, this collaboration comes together with the help of video managed services.
  • G12 and CCG Partner Up for Affordable Microsoft Lync with Enterprise Voice Solution

    3 Mar 2015 | 9:37 am
    Businesses running Microsoft Office 365 now have a more affordable option for deploying Microsoft Lync with Enterprise Voice, thanks to a recent partnership between G12 Communications and CCG Telecom. G12 Communications is a cloud-based UC service provider that has an existing partnership with AudioCodes, a developer of advanced VoIP and data networking products as well as communications applications, to provide the hardware component of this new solution. CCG is an elite sales organization and Microsoft Unified Communications Integration Partner focused on telephony and VoIP hardware…
  • Carrier iQ Showcases Capabilities at 2015 Mobile World Congress

    3 Mar 2015 | 9:34 am
    Carrier iQ, provider of device-sourced mobile intelligence, announced three solutions for iQ Care and an executive customer experience management (CEM) solution to measure the actual mobile user experience at the 2015 Mobile World Congress in Barcelona.
  • SAP and Google Working Together Toward the Acceleration of Android in the Workplace

    3 Mar 2015 | 9:31 am
    Bring Your Own Device, or BYOD, brought with it the promise of many benefits. The idea that you can use a personal device for work introduced the concept of having greater innovation, a better work life balance and most of all improved productivity.
  • Alcatel-Lucent combines Wi-Fi and LTE to Enhance Mobile Performance

    3 Mar 2015 | 9:29 am
    In 1966 the Beach Boys had a hugely popular hit, "Wouldn't it be nice," on their seminal Pet Sounds album. Having seamless high-performance user experience, including imperceptible handover between Wi-Fi and macro cellular networks, has always been in the "wouldn't it be nice" category. With the unveiling by Alcatel-Lucent ( ALU) of its 'Wireless Unified Networks' strategy out of the Mobile World Congress (MWC) 2015 event in Barcelona, "nice" may just be in our future.
 
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    VoIP Watch

  • Music Junkies Have Our Fix

    Andy Abramson
    25 Feb 2015 | 2:51 pm
    I've been a music junkie in need of a fix since I was in 3rd grade. It was 1969 and I joined the Record Club of America and voila, the Rolling Stones Sticky Fingers, Led Zeppelin III, Jesus Christ Superstar arrived and my world was never the same. As time went on my vinyl collection swelled to 2000 discs, tons of 45s, and by the time I was 16 I was working Saturday's in Plastic Fantastic, perhaps the greatest of all used record stores ever, thanks to the founders Harold Gold and his ex wife Betsy Berlin. Between my late nights hanging in the store on my way home from my office, my…
  • Say Goodbye To Credit Card Declines

    Andy Abramson
    12 Feb 2015 | 11:37 am
    Let’s face it, we’ve all had credit card transactions declined even though we were nowhere near our limits. Usually it has to do with location, as that’s one of the factors that the credit card issuing companies and banks love to use to detect fraud. But, when you’re actually the person who is the cardholder making the transaction not only is it unneeded by the merchant, it’s unwanted by you. Today, VISA has come to our rescue with a new service called Mobile Location Confirmation, powered by a Comunicano client, Finsphere out of Bellevue, Washington. Kevin Fitchard of Gigaom has…
 
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    GetVoIP: Communications Solutions Guide

  • A Shocking 58% of Americans Don't Care Either Way for Net Neutrality

    Reuben Yonatan
    2 Mar 2015 | 1:46 pm
    On February 26th, 2015, the FCC gave their approval to a series of strict new rules designed to protect Net neutrality and the open Internet. While the full text of the rules have yet to be published, the most important takeaway is that broadband internet has now been reclassified as a "utility" under Title II of the Communications act.  In a nutshell, this... Read More
  • eVoice vs RingCentral - Comparing Business VoIP

    Robert Pepper
    27 Feb 2015 | 2:33 pm
    RingCentral is an established business VoIP provider, that has expanded outward from their core subscriber base of SMBs to include very advanced features for enterprise consumers and smaller plans for solopreneurs and microbusinesses. eVoice has always catered to smaller businesses. So, will a provider be better able to serve its customers if they hone their practices in one area, or if they... Read More
  • 5 Types of Toxic Employees and How to Deal with Them [Infographic]

    Reuben Yonatan
    23 Feb 2015 | 11:39 am
    One bad apple is all it takes. A toxic employee is an enormous liability for your company. Expensive, demoralizing, and infuriating, they can bring teamwork to a grinding halt, jeopardize goals, and generally make life worse for everybody else around them. How can you diagnose these troublemakers, and what can be done about them? Our newest infographic examines the types of toxic employees which... Read More
  • 10 Sure-Fire Ways to Engage Callers with Your Business Voicemail Greeting

    Justin Stoltzfus
    16 Feb 2015 | 11:42 am
    We all want to be interesting -- but sometimes there's a lot more at stake. Today, we have all sorts of technology to help us set up versatile and convenient voicemail systems. The human side of voicemail works on creativity, philosophy and intellectual decision-making. For example, there's the idea of figuring out how to keep callers on the line long enough to get them to leave a... Read More
  • Ringio vs Ringcentral - Hosted PBX Comparison

    Reuben Yonatan
    13 Feb 2015 | 12:29 pm
    VoIP is all about punching above your weight class. Smaller businesses have the tools once only available to the largest businesses. Smaller VoIP providers compete with more established providers, who themselves looking to disrupt established telecommunications expectations. RingCentral is a well-known business VoIP provider, and they want to appeal to businesses of all sizes by offering a... Read More
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    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • Skype – The Best Kept Secret in Hollywood? 

    Bryan Steele
    20 Feb 2015 | 7:00 am
    The 87th Academy Awards are this weekend, and once again, an Oscar nominee has landed the role thanks to the help of Skype. Rosamund Pike, up for the Best Actress in a Leading Role for her portrayal of Amy Dunne in “Gone Girl,” was on-location in Northern Scotland when she first talked with director David Fincher over Skype. Due to her location, Pike didn’t have a clear phone or internet connection. In order to obtain internet access, she joined a local gym and borrowed a conference room where she would bring her laptop and talk with Fincher about the book over Skype Video Chat. The…
  • Help Skype Help You, and Improve Skype Support

    Bryan Steele
    10 Feb 2015 | 2:48 pm
    Have you ever used Skype’s Support site? If you have, you’ll know it’s home to hundreds of FAQs and guides to help you get everything out of Skype. It’s an important asset for all our users and we’re keen to make sure it does everything you need it to do. For that reason, we’re going to host a live event on the Skype Community to hear how we can improve it. To take part, all you need to do is join the Community group and let us know what’s on your mind. The live event will be held on Thursday 26th of February at 2:00 PM EST / 11:00 AM PST / 07:00 PM GMT with members of Skype’s…
  • Using Skype to Catch up with Pets

    Bryan Steele
    9 Feb 2015 | 3:25 pm
    We’ve tried to make it as easy as possible for you to keep in touch with your pets no matter where you are or what device you’re using. To help show an example of how families use Skype to catch up with their pets, we met up with Lilly and followed her to the pet hotel where she had just checked in for the weekend. Even while Lily’s mom and dad are on holiday, they like to check in on her throughout the day to say hi and make sure she’s relaxing as much as they are. With a quick Skype video call, Lily’s parents were able to talk to Lilly through Skype on TV. By catching up together,…
  • JacksGap Explore the Art of Painting

    Bryan Steele
    3 Feb 2015 | 10:02 am
    It feels like only yesterday that we partnered with Jack and Finn Harries from JacksGap. Today, the guys launch the final episode of “Following Heart,” a three part video series dedicated to capturing some of the most powerful Skype stories ever told. The first chapter took Jack and Finn to New York City where they met a violinist who teaches students remotely with the help of Skype. Then we followed the brothers to the Bahamas where they told the story of a shark conservationist who uses Skype to teach kids in classrooms around the world about sharks. The third chapter, launching today,…
  • Good food. Good tunes. Good deeds.

    Bryan Steele
    3 Feb 2015 | 9:56 am
    Our Moment Makers are passionate about so many different things, but one topic they all feel strongly about is helping others. Skype Ambassadors Frank Bell and Tom Le Mesurier met the Skype Social Good challenge head on by hosting a Skype-enabled dinner party and silent auction in New York City. Tom curated a three-course meal of decadent Brazilian dishes while Frank captivated guests with a live musical performance. Tom attended all the way from Rio de Janeiro with the help of Skype. The day began with him collaborating with the chefs in New York as they prepared the meal, ensuring that…
 
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    Send2Press Newswire

  • MeetingOne Offering Audio and Web Conferencing Services Free for the Next 30 Days to U.S. Businesses affected by Snowstorms

    MeetingOne Inc.
    26 Feb 2015 | 10:00 pm
    DENVER, Colo., Feb. 27, 2015 (SEND2PRESS NEWSWIRE) -- With snowstorms all across the United States, getting to the office has proven to be difficult and treacherous, says teleconferencing expert MeetingOne. With the roads becoming unmanageable, employees are working from home to wait out the storm. Breakdowns in communication with clients and co-workers will become challenging for many, along with delays in work productivity. MeetingOne is allowing businesses to take back their workday by offering audio and web conferencing services, FREE to any U.S. business for the next 30 days so that…
  • Certain Strategic Data Services Aimed at US Businesses Represent $160 Billion Opportunity over Five Years, says Insight Research Corp.

    Insight Research Corporation
    4 Dec 2014 | 4:42 am
    DURANGO, Colo., Dec. 4, 2014 (SEND2PRESS NEWSWIRE) -- Insight Research projects that the aggregate market for a key group of data services will grow two to three times the rate for basic transport services, representing more than a $160 billion opportunity for carriers over the next five years. With many voice and legacy data services declining, these high growth areas targeted to U.S. businesses include business broadband, IP VPNs, Ethernet, IP applications in the cloud, and hosting services. Insight's newly-released market analysis report, "Strategic Data Services for US Businesses: IP…
  • $30 Billion U.S. Telecommunications Private Line Services Market Starts to Decline, says Insight Research Corp.

    Insight Research Corporation
    3 Nov 2014 | 12:00 am
    DURANGO, Colo., Nov. 3, 2014 (SEND2PRESS NEWSWIRE) -- The $30 billion U.S. private line services market has finally entered a period of no growth, says a market analysis study from Insight Research. Private line had always been a growth market for telcos and has been tracked by Insight for more than 18 years showing steadily increasing revenue growth. Yet the market is expected to decline 2.3 percent over the next five years, as the shift to packet-based Internet services allow customers to get higher bandwidth at lower costs which, in turn, is putting downward pressure on private line…
  • 5 Bars Communities Named Official Wireless Consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road

    5 Bars
    28 Oct 2014 | 5:00 am
    IRVINE, Calif., Oct. 28, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars Communities(TM) announced today that it has been selected as the chief wireless consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road. 5 Bars Communities(TM) will develop a Wireless Master Plan for the 73 Toll Road. The scope of the project includes benchmarking the existing coverage of the major wireless carriers, gaps in coverage, and the development of a comprehensive plan to ensure continuity of connectivity throughout the 15-mile toll road. The Master Plan is intended to improve cellular coverage…
  • 5 Bars Updates Fan Experience with DAS and Free Wi-Fi at Angel Stadium of Anaheim for Post-Season Play

    5 Bars
    2 Oct 2014 | 10:32 am
    IRVINE, Calif., Oct. 2, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars, an Irvine-based premier provider of indoor and outdoor distributed antenna systems (DAS) and Wi-Fi systems, has installed permanent neutral host DAS and Wi-Fi networks at Angel Stadium of Anaheim. Angel Stadium is a 45,483 seat facility and home to the Los Angeles Angels of Anaheim. Fans in attendance at Angel Stadium will now experience a profound difference in wireless connectivity and data speeds. As the official provider of wireless networks to the Angels, 5 Bars designed and engineered the network to meet and exceed Major…
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    The PhoneBoy Blog

  • PhoneBoy Speaks Ep 807: Anti-Virus Not Dead Yet

    3 Mar 2015 | 6:00 am
    A lot of people in the Information Security industry say Anti-Virus is dead. I don't agree. Links: Mobile App Anti-Tamper No, Antivirus isn’t dead Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome! PhoneBoy Speaks Ep 807: Anti-Virus Not Dead Yet
  • PhoneBoy Speaks Ep 806: WiFi First Mobile Phone Service

    2 Mar 2015 | 6:00 am
    When we think of mobile phone service, we tend to think it uses a mobile phone network of some sort, with WiFi being provided as an option for some of its services. A few providers in the US have turned this model on its head, using WiFi as it's primary network with traditional 3G/4G/LTE as a backup. The benefit to the customer: a lower cost service. Links: Cellphone Start-Ups Use Wi-Fi First to Handle Calls and Take On Rivals Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from…
  • PhoneBoy Speaks Ep 805: Net Neutrality: We Just Don't Know Yet

    1 Mar 2015 | 6:00 am
    A lot of people cheered for what they thought the FCC decided about how to regulate Internet providers in the United States. The reality is, we haven't seen the actual guidelines as of now, so why are many happy when, in reality, we don't know exactly what's been decided. Links: FCC Preempts Laws Restricting Community Broadband in NC/TN | FCC.gov Hearing Witnesses Warn FCC Net Neutrality Initiative Doomed to Failure Thoughts on Today’s Vote T-Mobile, CTIA urge FCC to preserve zero-rating, give carriers flexibility under net neutrality - FierceWireless Net neutrality advocates identify holes…
  • PhoneBoy Speaks Ep 804: Spectrum Feast or Famine

    28 Feb 2015 | 6:00 am
    Depending on which mobile network operators you talk to when, you'll get a different answer on whether or not they have enough radio spectrum to service their customers. What bothers me are the parties that buy spectrum and don't actually use it for anything except to keep it out of other people's hands. Links: How Charlie Ergen turned a satellite TV provider into a spectrum powerhouse, and what he might do next - FierceWireless Speak Up for America’s Wireless Future | T-Mobile Newsroom Verizon's 'Spectrum Crisis' Appears To Be Over - Download the audio file. Visit https://phoneboy.com/ps…
  • PhoneBoy Speaks Ep 803: Another Case of TSA Douchebaggery

    27 Feb 2015 | 6:00 am
    When your douchebaggery is so bad it continues to make the news, maybe you should do something to correct it. Unless you're a government agency like the TSA, of course, who continues to prove it is both unable to provide any actual security in airports while at the same time harassing individuals who clearly pose a threat to no one. Links: Lawsuit: TSA Supervisor Got Traveler Arrested For Bogus 'Terroristic Threat' Charge, Lied About Incident In Court Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio…
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    Alec Saunders

  • Jim Balsillie on Innovation in Canada

    alec
    24 Feb 2015 | 6:00 pm
    Yesterday’s Globe and Mail published an op-ed by former BlackBerry co-CEO Jim Balsillie on Canada’s innovation economy.   Titled “A Tale of Two Economies and Two Headlines“,  Balsillie makes the case for why Canada needs different infrastructure to support commercialization of intangible products such as intellectual property – infrastructure that is different from that required to support resource and mineral commercialization. He writes: “In the past 32 years, growth in Canada’s commercialization of our ideas, often measured by “multi-factor…
  • Some answers

    alec
    3 Feb 2015 | 9:38 am
    First, thanks to everyone who wrote yesterday here, on Facebook, Twitter and LinkedIn to say congratulations.  It’s exciting for me to be back to work, working for a company I respect and know, and working in Canada.  I’ve spent my morning at the Communitech Hub, and all morning long people have been dropping by to introduce themselves. I intend to spend most of my time interacting directly with entrepreneurs in the start-up community.  I don’t have an office, but you’ll be able to find me two or three days a week at the Communitech Hub in Kitchener.  Microsoft has…
  • My Next Chapter

    alec
    2 Feb 2015 | 10:19 am
    It’s a fantastic time to start a company. Whether you’re a kid with a laptop on a beach in Brazil building mobile applications, or a Silicon Valley student with access to a 3D printer, it’s never been less expensive to get going, and more efficient to reach global markets. At BlackBerry, I witnessed first hand the power of start-ups to effect transformation. I’m not just talking about the massive transformation that an Uber or Facebook represents. I met dozens of entrepreneurs around the world who all said the same thing — starting companies had changed their lives by creating…
  • bitHound wants to help you write better code.

    alec
    1 Dec 2014 | 10:05 am
    You may have seen last Monday’s announcement that Kitchener-based bitHound has taken $2 million in investment, led by Michael Wekerle. Monday afternoon I dropped by bitHound’s offices to meet with two of bitHound’s co-founders Dan Silivestru and Gord Tanner, and find out what all the excitement was about. bitHound’s value proposition is pretty simple. To quote from bitHound’s cofounder and CEO, Dan Silivestru: “It’s not hard to write code. But it is hard to write high-quality, maintainable software. Our goal is to become a trusted member of a development team, providing valuable…
  • Native Apps are not part of the web, John Gruber

    alec
    18 Nov 2014 | 12:26 pm
    “War is peace. Freedom is slavery. Ignorance is strength.” – George Orwell, 1984  Reading John Gruber’s Native Apps Are Part of the Web feels like reading a George Orwell novel.  Gruber argues that native apps are simply alternative interfaces to HTML, but that they both connect to the same back-end.  Therefore, they are part of the web.  What he’s describing is a client-server app, which was the predecessor model to web applications.  As an industry we abandoned the client-server model in the late 1990’s because…
 
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    DialogTech

  • Why Calls Have Become So Critical to the Customer Journey (Infographic)

    Olivia Cole
    3 Mar 2015 | 6:26 am
    Marketing has gone mobile, and smartphones are having a huge impact on the way consumers want to do business. From the initial experience of a company, to the sales process, to all the interactions between client and company that happen after a consumer becomes a customer, studies show that conversations are critical to the customer journey – no matter the stage. To help illustrate the role calls and conversations play in today’s business world, we have created this infographic. There are some powerful stats here. Your customers want to talk: are you listening? The post Why Calls…
  • Ifbyphone Is Now DialogTech, and We’re Starting a Revolution

    Irv Shapiro
    2 Mar 2015 | 5:00 am
    It’s time to start a revolution. For millions of years, the difference between humans and every other species on this planet has been our ability to talk to each other, to have a conversation; to have a dialog. Yet for close to 15 years, e-commerce technologists have been attempting to steal our humanity. They’ve told us that anything we ever want to buy can be dropped into a shopping cart and paid for with a credit card. No human interaction required. Guess what? They’re wrong. Here in Chicago this week, it”s freezing cold. If a pipe bursts in your basement,…
  • How CEOs Can Lead When the Winds of Change Are Blowing

    Olivia Cole
    26 Feb 2015 | 7:28 am
    We joined the Executives’ Club of Chicago for breakfast this morning to hear Irene Rosenfeld, Chairman and CEO of the global snacking powerhouse Mondel?z International, discuss leadership in turbulent times. And Rosenfeld certainly offers a wise perspective on change: it was under her leadership that Mondel?z was launched as a snack spin-off of Kraft Foods, establishing itself as a world leader in chocolate, biscuits, gum, candy, and more. But it hasn’t been all sunshine and rainbows: growth happened slowly at first due to things like rising costs of supplies, climate change,…
  • Google AdWords Introduces ‘Call Only’ Campaigns

    Jane Intrieri
    25 Feb 2015 | 5:30 am
    In Google’s most recent nod to the importance of mobile marketing they’ve introduced a new campaign type for AdWords users – the ‘Call-Only’ campaign. The ‘Call-Only’ campaign feature is geared towards mobile-centric marketers who know that generating call conversions and leads from mobile users is much easier than generating web form submissions. In fact, 70% of mobile searchers call a business directly from search results (Google). The Call-Only campaign type is designed to help AdWords advertisers reach customers who are actively searching for a phone number to…
  • 3 Things You Must Understand About Mobile Marketing Today

    Olivia Cole
    23 Feb 2015 | 11:00 pm
    We recently wrote about digital ad benchmarks and what they reveal about mobile vs. desktop conversions. There’s a lot to keep up with in regards to mobile in a marketing landscape changing as quickly as this one, but businesses who are seeing the most success in their embrace of mobile marketing understand these 3 things, and if you don’t want to get left in the dust, you must also. #1) Smartphones Are Digital Portals, But They’re Also Phones When mobile really got on its feet and became the portal to email, the Internet, and social media that we all know and (usually)…
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    Communications Technology

  • WebRTC's Powerful Promise for Voice and the Web

    3 Mar 2015 | 2:11 am
    Less than four years ago, Google created the Web Real-Time Communications (WebRTC) open source project to integrate voice calling, video chat, and file sharing directly into browser web pages without the need for extra plug-in programs. Now formally supported by AT&T and Microsoft, brand names s...
  • Two More BYOD Drivers for SMBs

    3 Mar 2015 | 1:11 am
    On its own, Bring Your Own Device is a powerful trend, and even more so when considering Unified Communications. This may be a step ahead of where you are today if you’re just starting to look at VoIP, but it becomes relevant as soon as you start thinking beyond VoIP’s immediate benefits...
  • 4 Reasons Mobile VoIP Will Kill the IP Desk Phone

    2 Mar 2015 | 1:11 am
    This is a debatable and impactful topic to many IP phone suppliers, resellers, and users. At ITEXPO this week in Miami, Florida, I interviewed many subject matter experts and got many points of view. For those who have seen my previous blog posts, I predicted the demise of IP handsets. For those who...
  • 5 Best Practices for a Seamless Video Conferencing Deployment

    2 Mar 2015 | 1:11 am
    Video and web conferencing has become more affordable and provided better quality in recent years. Video conferencing has also become a critical method of business communication in the face of decreasing travel budgets. Here, I explore some of the best practices you can bring to your video conferenc...
  • 4 Lessons We Can All Learn from Health Care VoIP

    27 Feb 2015 | 2:11 am
    Health care institutions and medical practices are adapting to their changing markets through the application of voice over IP (VoIP) technology. VoIP, unified communications (UC), and video conferencing are becoming disruptive technologies in the health care industry, giving us all some lessons to ...
 
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    PackNet Ltd

  • PackNet's VoIP roundup for March

    Patrick Byrnes
    3 Mar 2015 | 3:34 am
    In the March edition of our VoIP roundup, we look at snom’s new D715 and D725 phones, Yealink’s T29G, our Gigaset DECT bundle offering, new pricing for the Yealink T23GN, Draytek’s Vigor 130 modem and the addition of Netgear switches to our product range.
  • PackNet's VoIP roundup for November & December

    Patrick Byrnes
    21 Jan 2015 | 5:55 am
    In the November/December edition of our VoIP roundup, we look at snom’s new D7 expansion module, Microsoft’s decision to replace Lync, net neutrality in the UK and USA, IP telephony’s forty years and also discuss our new website.
  • PackNet's VoIP roundup for October

    Patrick Byrnes
    10 Nov 2014 | 4:00 am
    In the October edition of our VoIP roundup, we look at the positive future of VoIP, recap snom’s latest case study, check out the release of Asterisk 13 and Ericsson’s WebRTC browser “Bowser” as well as Microsoft’s decision to add built-in Skype calls to IE.
  • PackNet to exhibit at Salford Business Expo

    Patrick Byrnes
    7 Oct 2014 | 7:57 am
    PackNet will be exhibiting at the upcoming Salford Business Expo at AJ Bell Stadium on Thursday 16 October.
  • PackNet's VoIP roundup for September

    Patrick Byrnes
    29 Sep 2014 | 2:39 am
    In the September edition of our VoIP roundup, we look at Jeff Pulver’s thoughts on Net Neutrality, check out the upcoming release of Asterisk 13 and the Gigaset Maxwell 10, snom’s cameo appearance in Edge of Tomorrow, Skype’s iOS 8 optimisation and the iPhone 6’s WiFi handoff feature.
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    GetVoIP: Communications Solutions Guide

  • A Shocking 58% of Americans Don't Care Either Way for Net Neutrality

    Reuben Yonatan
    2 Mar 2015 | 1:46 pm
    On February 26th, 2015, the FCC gave their approval to a series of strict new rules designed to protect Net neutrality and the open Internet. While the full text of the rules have yet to be published, the most important takeaway is that broadband internet has now been reclassified as a "utility" under Title II of the Communications act.  In a nutshell, this... Read More
  • eVoice vs RingCentral - Comparing Business VoIP

    Robert Pepper
    27 Feb 2015 | 2:33 pm
    RingCentral is an established business VoIP provider, that has expanded outward from their core subscriber base of SMBs to include very advanced features for enterprise consumers and smaller plans for solopreneurs and microbusinesses. eVoice has always catered to smaller businesses. So, will a provider be better able to serve its customers if they hone their practices in one area, or if they... Read More
  • 5 Types of Toxic Employees and How to Deal with Them [Infographic]

    Reuben Yonatan
    23 Feb 2015 | 11:39 am
    One bad apple is all it takes. A toxic employee is an enormous liability for your company. Expensive, demoralizing, and infuriating, they can bring teamwork to a grinding halt, jeopardize goals, and generally make life worse for everybody else around them. How can you diagnose these troublemakers, and what can be done about them? Our newest infographic examines the types of toxic employees which... Read More
  • 10 Sure-Fire Ways to Engage Callers with Your Business Voicemail Greeting

    Justin Stoltzfus
    16 Feb 2015 | 11:42 am
    We all want to be interesting -- but sometimes there's a lot more at stake. Today, we have all sorts of technology to help us set up versatile and convenient voicemail systems. The human side of voicemail works on creativity, philosophy and intellectual decision-making. For example, there's the idea of figuring out how to keep callers on the line long enough to get them to leave a... Read More
  • Ringio vs Ringcentral - Hosted PBX Comparison

    Reuben Yonatan
    13 Feb 2015 | 12:29 pm
    VoIP is all about punching above your weight class. Smaller businesses have the tools once only available to the largest businesses. Smaller VoIP providers compete with more established providers, who themselves looking to disrupt established telecommunications expectations. RingCentral is a well-known business VoIP provider, and they want to appeal to businesses of all sizes by offering a... Read More
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    Slingshot VoIP » Business VoIP Blog

  • The 6 Best Case Scenarios to Switch to Business VoIP

    edwin
    13 Feb 2015 | 8:20 am
    “I’m going to switch to business VoIP today” There comes a time when you are growing your business when you come to a specific problem or crossroads. Whether it involves hiring staff, looking for a new office, or maybe putting aside budget for next quarters digital marketing spend. Whatever the case, I like to call these “good problems” in business. When your business is growing, you will most certainly be faced with new challenges and obstacles that you have never encountered in the past. Enter the case of business VoIP. I recently wrote about the 11 key benefits for…
  • 11 Key Benefits of Business VoIP

    edwin
    24 Jan 2015 | 10:25 am
    1.  Instantly Save Money with VoIP Making the switch to business VoIP can immediately lower your operating costs by  simply moving away from traditional “ma-bell” telecommunication carriers that only offer analog lines at high monthly fixed cost. Business VoIP has lower monthly costs because the service comes through the internet versus dedicated telephone lines.  VoIP is not limited to the number of telephone lines that a company has. For example, a company with 10 business lines has a maximum of 10 concurrent phone calls.  What would happen to the 11th call?  Not only that,…
  • Holiday Season Reminder

    edwin
    22 Dec 2014 | 7:49 am
    The winter holidays are upon us. Whether you celebrate it or not, the business world has certainly slowed down.  Many executives, managers, and employees take the slow period as an opportunity to take time off work to spend time with family.  It is a wonderful time of the year. With that, have you prepared your work communications to ensure that all customers and stakeholders are aware of your schedule over the next couple of weeks?  Information that should be included are: whether  you are working or not when you will be returning messages who your backup is if there is an emergency how…
  • What you need to know before making the switch to Business VoIP

    edwin
    8 Dec 2014 | 8:44 am
    It’s happening! You’ve been thinking about it for a while now and have finally decided to switch to business VoIP. Good news, you are not alone! According to a recent study by VoIP comparison resource Software Advice, more than half of prospective buyers were investing in business VoIP service for the first time. The bad news, you are not a telecommunications expert. A subject that is overwhelming. Let’s be real, business phone systems are not sexy. They are essential business systems that are just there. You get a monthly bill, you pay it, and then go about back to your main task.
  • Business Phone Systems for Dummies

    edwin
    16 Oct 2014 | 6:20 pm
    This is a very high level introduction to business phone systems aimed at conveying the right message to business owners, executives, stakeholders, and managers for over 10 years now. The topics are as follows: Business Phone System Basics Types of Business Voice Access Types of Business Phone Solutions Note:  If you need more information or clarification please contact me. This is a working document and I will update it with your feedback. .  Before you ask, I will answer your question – YES, those are my hand drawn diagrams Good job, your business is going great. You have…
 
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