VOIP

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  • VoIP is Your Choice If You Need Better Teamwork in the Office

    ZoiPer The Blog
    ZoiPer
    28 Jul 2015 | 5:59 am
    The ability to work in a team in today’s dynamic business environment is a valuable asset. Almost all the companies out there preach about the teamwork importance and employ all kinds of online, web based and of course desktop tools and software that cater to those needs. What some of those businesses may no realize is that VoIP is most definitely one of the tools that can be used to improve office collaboration and teamwork. Reach out to Anyone, Anywhere and at Anytime Regardless of your location, the office the mountains or while your on your vacation at the beach you can always get…
  • Improve Your Customer Service with VoIP

    ZoiPer The Blog
    ZoiPer
    21 Jul 2015 | 5:07 am
    If you run a business that involves a lot of calling and conversations on the phone you can definitely look into improving your current communications infrastructure. Integrating VoIP is definitely the path to go as this will not only save you money but it will also improve the customer experience and the customer service that your brand provides. When your employees use VoIP for sales or support calls they will be able to contribute to a positive experience and at the same time help themselves in finding things that need improving. Recording a sales or a support call is an invaluable tool,…
  • Interactive Intelligence's Financial Results Show Big Moves in the Cloud

    TMCnet-News
    3 Aug 2015 | 11:02 am
    Whether using cloud-based tools or offering these to other businesses, the kind of efficiency and flexibility cloud-based tools can offer has proven to be a big boost for many companies. Interactive Intelligence, meanwhile, recently released its second quarter earnings report, as well as its report for the last six months, and a big boost seemed the order of the day.
  • The Comunicano Daily for July 30th, 2015

    VoIPWatch
    Andy Abramson
    30 Jul 2015 | 7:57 am
              The Comunicano Daily       Today's a run and gun day. Already had morning meetings, errands, walked the hills of Lisbon, had an amazing burger and am now into the "second" day. That's what's great about the concept of a WorkCation. That's where you can blend the idea of working someplace that some would want to be vacationing. I'll be writing more on that concept soon. Now into the news. T-Mobile is defying everyone, adding more customers and growing handset subscribers. The defections are…
  • Celebrating Those Who Upgrade Their World, One Conversation at A Time

    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs
    Natacha Brown
    31 Jul 2015 | 7:00 am
    Microsoft has kicked off a campaign for the Windows 10 launch celebrating how people are upgrading their world in ways big and small. In that same spirit, we wanted to take a moment to honor some of many ways people are using Skype every day to make a difference in their communities, their charities and their schools. Students in action These days students are not just interested in learning about other cultures and global issues, they want to help. We’ve been incredibly inspired by stories of how more than 400,000 teachers and 10 million students are using Skype in the Classroom to make…
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    TMCnet-News

  • Interactive Intelligence's Financial Results Show Big Moves in the Cloud

    3 Aug 2015 | 11:02 am
    Whether using cloud-based tools or offering these to other businesses, the kind of efficiency and flexibility cloud-based tools can offer has proven to be a big boost for many companies. Interactive Intelligence, meanwhile, recently released its second quarter earnings report, as well as its report for the last six months, and a big boost seemed the order of the day.
  • The prpl Foundation Sponsors Open Source 'Wireless Battle of the Mesh' Event

    3 Aug 2015 | 10:58 am
    It has become almost an industry mantra these days that "open source means open for business." This happens to be true regardless of communications industry sector or geographical location. A great illustration of this is the announcement from that the prpl Foundation, an open-source not-for-profit foundation focused on enabling next-generation datacenter-to-device portable software and virtualized architectures, is sponsoring the annual Wireless Battle of the Mesh (aka "BattleMesh"), to be held Aug. 3-9 in Maribor, Slovenia.
  • AT&T Launches First Joint DirecTV Bundle, with Wireless

    3 Aug 2015 | 10:46 am
    AT&T is making good on its $49 billion acquisition of DirecTV with its first joint service offering: Duo-play packages that bundle satellite TV and other services with mobile-phone plans, with access to TV Everywhere.
  • Southern Tech Scene Can't be Ignored

    3 Aug 2015 | 9:09 am
    Austin, Boston, Silicon Valley, and Seattle are all well-known hubs for technology and startups-less so, southern cities with maybe the exception of Atlanta. It's time to start rethinking those assumptions as gigabit speed broadband and centers of excellence emerge in an area running from North Carolina all the way down to the end of Florida, as well as moving westward to pick up other "mid-South" states.
  • HIPAA Compliance Services Give Skype for Business Massive Potential in Telehealth

    3 Aug 2015 | 8:15 am
    Having a compliance solution like ISI's is absolutely key to the success of using Skype for Business and other UC solutions within the healthcare space. And service providers like ISI have extensive experience with telecom auditing and optimization, which is easily applied to HIPAA rules and guidelines. Skype for Business has the potential to take telehealth to new levels of success, and with proper compliance solutions in place, healthcare providers and patients alike can feel comfortable and confident taking advantage of UC as part of their healthcare experience.
 
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    VoIPWatch

  • The Comunicano Daily for July 30th, 2015

    Andy Abramson
    30 Jul 2015 | 7:57 am
              The Comunicano Daily       Today's a run and gun day. Already had morning meetings, errands, walked the hills of Lisbon, had an amazing burger and am now into the "second" day. That's what's great about the concept of a WorkCation. That's where you can blend the idea of working someplace that some would want to be vacationing. I'll be writing more on that concept soon. Now into the news. T-Mobile is defying everyone, adding more customers and growing handset subscribers. The defections are…
  • The Comunicano Daily for July 28th, 2015

    Andy Abramson
    28 Jul 2015 | 3:52 am
              The Comunicano Daily       My co-founder, along with Josh Baylin, in VelocityGrowth, Jeff Belk was one of the key executives who put Qualcomm on the map. There Jeff, who rose to CMO and CSO, instilled a marketing culture amongst a group of inventors, IP attorneys and engineers. Jeff retired from Qualcomm eight years or so ago, but he remains close to many there. His perspective, as someone close to everyone from Paul Jacobs on down provides him the unique insight to author this piece on the recent news and explain why it…
  • The Comunicano Daily for July 27th, 2015

    Andy Abramson
    27 Jul 2015 | 1:09 am
              The Comunicano Daily       It's the end of July and looking at the news last week surrounding Apple and Wall Street and one could think that the investors are just being greedy. What we're seeing is why guidance, the method of providing where a company expects to be at the end of the accounting work for the quarter, and how the analysts interpret that is much like the sports oddsmakers predicting who will win the SuperBowl. And, when Apple outperforms on revenue but says that sales of iPhones will slow down, the…
  • The Comunicano Daily for July 24th, 2015

    Andy Abramson
    24 Jul 2015 | 9:06 am
              The Comunicano Daily       Amazon is hot and turned a profit but the real story is how they are growing in their cloud business and at getting people to buy into their Prime service.         Why investors suddenly want a piece of Amazon Amazon's stock just skyrocketed 18 percent in after-hours trading. Here are three reasons why investors are happy right now: Amazon surpassed analyst expectations by a landslide. The company was expected to generate losses per share of $0.14 - it instead delivered…
  • The Comunicano Daily for Wednesday July 23rd 2015

    Andy Abramson
    22 Jul 2015 | 2:39 am
              The Comunicano Daily       Personal note Today I honor my late father, USMC Master Sergeant Bernard Abramson, retired. Dad served in WWII and the Korean Conflict. During World War Two he was based in Guam and staged the Marines who captured Iwo Jima and planted the US flag there. As he once said to me, I sent a lot of people away who never came home. He would have been 102 as he was born in 1913 and was a pre-recession baby. The first in his family and the first to pass away now 24 years ago in 1991. Dad taught me many things,…
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    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • Celebrating Those Who Upgrade Their World, One Conversation at A Time

    Natacha Brown
    31 Jul 2015 | 7:00 am
    Microsoft has kicked off a campaign for the Windows 10 launch celebrating how people are upgrading their world in ways big and small. In that same spirit, we wanted to take a moment to honor some of many ways people are using Skype every day to make a difference in their communities, their charities and their schools. Students in action These days students are not just interested in learning about other cultures and global issues, they want to help. We’ve been incredibly inspired by stories of how more than 400,000 teachers and 10 million students are using Skype in the Classroom to make…
  • Skype Moments of the Month (July 2015)

    Natacha Brown
    30 Jul 2015 | 10:00 am
    When you can’t get to them, Skype helps bring new experiences, interesting people and loved ones to you. Whether it’s a Skype call with a recently crowned World Cup champion or an opportunity to bring your entire family together, Skype helps make the world a more open place filled with unforgettable memories. Barnaby the Beagle’s five-week-old puppy, Erlenbek Endeavour, was so excited about his first ever Skype call that he howled. Young athletes at Maryville University’s summer soccer camp got the once in a lifetime chance to chat with US Women’s Soccer star Lori Chalupny right…
  • How to Care for Your New TRex – Illustrated with Emoticons

    Natacha Brown
    28 Jul 2015 | 11:00 am
    It started with Ninja Cat, an inside joke among some Windows team members. Then, like any clever creature, it eventually evolved into its current form, Ninja Cat riding a TRex. Because of course it did. Now Skype is carrying the TRex torch by giving this pair the secret emoticon treatment in Skype. Got our latest version? Download it for mobile and desktop! You can then start sending people the TRex as an instant message. Just type (Win10) or (trex) into your chat. This is a TRex after all, so in the interest of safety, we’ve developed some guidelines for the proper care and feeding of your…
  • The Birthday Party of the Century over Skype

    Natacha Brown
    27 Jul 2015 | 7:00 am
    When it comes to Skype bringing people together, this story takes some beating. Recently, we heard about Nicole Pirshafiey’s amazing plans to celebrate her great-grandmother’s 100th birthday. With a family that spans many generations, not to mention numerous locations — bringing together everyone for this momentous occasion seemed impossible. Nicole explains, “My great-grandmother, Amor Macias, affectionately known by everyone as Mama Moy, turned 100 on May 31, 2015. We weren’t sure if she was going to make it as she’d been in home hospice and her health was failing, but…
  • Skype Helps a Mother-Daughter Team Shine a Little Light to the World

    Natacha Brown
    23 Jul 2015 | 12:00 pm
    Marla & Kasha Slavner are a mother/daughter duo from Toronto, Canada who’ve seen the world and are now working to change it for the better. Here, Kasha – a Skype Social Good Moment Maker tells us about what her and her mom have been up to, what’s coming next, and how they’ve taken Skype along for the ride. You can also learn more about them on Twitter, Instagram, YouTube and their website. Last year I convinced my mom to let me take a year off school and for her to come travel East Africa and Southeast Asia with me. This was no vacation; this was she and I setting off to put my…
 
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    The PhoneBoy Blog

  • PhoneBoy Speaks Ep 961: The Non-Existant Best Seller

    3 Aug 2015 | 6:00 am
    Mass media makes public opinion ridiculously easy to manipulate. The War of the Worlds broadcast from 1938 is one such example, but another lesser-known example happened a couple decades later that resulted in a fictitious book making it to the New York Times bestseller list (and ultimately got made into a real book). Links: The War of the Worlds - Wikipedia, the free encyclopedia The Bestseller Book That Didn't Exist: how the author of a beloved Christmas classic pulled off the Hoax of the Century - J. Mark Powell Download the audio file. Visit https://phoneboy.com/ps for more information…
  • PhoneBoy Speaks Ep 960: The Happy Birthday Smoking Gun

    2 Aug 2015 | 6:00 am
    Happy Birthday is covered under copyright in the United States, or is it? A lawsuit against Warner/Chappele, the company that owns the copyright on that song contends either it's not under copyright or the copyright expired. The smoking gun? Some documents that came out as part of the discovery process, only Warner/Chappelle "forgot" to provide it. Gee, I wonder why. Links: Filmmakers fighting “Happy Birthday” copyright find their “smoking gun” —Ars Technica “It's been two years since filmmakers making a documentary about the song "Happy Birthday" filed a lawsuit claiming that…
  • PhoneBoy Speaks Ep 959: No Sling TV Ads on NBC

    1 Aug 2015 | 6:00 am
    In a move that should surprise no one, NBC is refusing air ads for Dish Network's Sling TV offering. Because Comcast owns NBC and Comcast is delaying the inevitable that even the CEO of Disney acknowledges is the way things are heading. Links: Comcast/NBC is Refusing to Air Ads for Dish's Sling TV - —DSLreports - front page “Comcast-owned NBC is refusing to show advertisements for Dish Network's Sling TV Internet video service.” Comcast's NBC refuses to air commercials for Sling TV —The Verge “NBC is unwilling to run commercials for Dish's Sling TV streaming service on its own TV…
  • PhoneBoy Speaks Ep 958: Credit Card Insecurities

    31 Jul 2015 | 6:00 am
    The credit card industry in the United States is attempting to make credit card transactions more secure by moving over to a similar system to what they have in Europe. However, despite the upcoming "Liability Shift" in October 2015, one of my credit card providers cannot yet provide me with a chip-enabled card. The very same provider who had to replace my credit card three months ago because of fraudulent transactions. Links: Why Companies Are Still Unprepared for the EMV Transition Download the audio file. Visit https://phoneboy.com/ps for more information about PhoneBoy Speaks and to find…
  • PhoneBoy Speaks Ep 957: Can Android Security Be Improved?

    30 Jul 2015 | 4:00 pm
    This has been a bad week for Android and security vulnerabilities. There have been three critical vulnerabilities found in the last week with another one to be revealed by my colleagues from Check Point during the Black Hat conference. With more than a billion Android devices out there, most of which can't easily be patched, is Android salvageable from a security point of view? Links: Trend Micro Discovers Vulnerability That Renders Android Devices Silent Experts Found a Unicorn in the Heart of Android › Zimperium Mobile Security Blog Android security flaw: MMS Hack puts 950 million Android…
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    Ipcom Insights

  • Advance Loan Today – Online Cash That Is Quickly

    admin
    24 Jul 2015 | 10:19 am
    Try to try to find solutions to you that may allow it to be unnecessary to make use of this sort of borrowing. To gauge debt negotiation corporations it’d be smart to search for using a debt reduction program that will uncover the top performing organizations within your area at no cost. The loan amount may end outrageously high up if this loan isn’t repaid inside a few months. the world economy is facing the best hardship really. The Usa of America is facing the toughest burn with this particular slowdown because it is economic growth’s fiscal heart. Since this, you may…
 
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    GetVoIP: Communications Solutions Guide

  • Provider Spotlight: Jive Communications, Giving Enterprise Features to Everyone

    Reuben Yonatan
    14 Jul 2015 | 11:57 am
    [Watch a video]   Orem, Utah, is so lovely this time of year that I decided to head west to check out Jive's corporate headquarters there. Jive, founded in 2006, built their VoIP platform in the cloud since day one, and they've never stopped innovating. They have partnered with the biggest names in all of communication, including Verizon Business, Polycom, and Microsoft,...Continue Reading
  • 5 Must Have Features in a Modern Contact Center Solution

    Reuben Yonatan
    13 Jul 2015 | 10:26 am
    A modern day contact center solution differs from a traditional call center software based environment, primarily in the ways the interactions and platform are managed and the goals of each call flow. With a could based contact center solution, an agent has the ability to more transparently represent the company, in contrast to an office worker that might represent himself first and the...Continue Reading
  • State of the UC Industry 2015: Experts Weigh In

    Reuben Yonatan
    6 Jul 2015 | 9:35 am
    Unified Communications is a popular buzzword these days. UC is shorthand for a set of increasingly converging real-time communications, and it goes beyond simply voice and video to pretty much every way you can communicate with your eyes and ears on a screen. Specifically, Unified Communications includes business tools like screen sharing and conference calls with the many text-based methods...Continue Reading
  • How Unified Communication Tools Have Transformed the PC Desktop

    Reuben Yonatan
    30 Jun 2015 | 1:11 pm
    Unified communications (UC) have revolutionized the way individuals and businesses can communicate with customers, and colleagues. The primary contributor to this revolution is the move to a mobile environment. Via an assortment of UC applications, users are able to communicate with one another in real-time from any device. As a result, this has transformed the PC desktop...Continue Reading
  • 6 Reasons Why You Should Never Share Your Earbuds

    Michael Yunat
    24 Jun 2015 | 2:12 pm
    There are more than a few studies that have proven listening to loud music can lead to permanent hearing loss. Still yet, though, young kids, teenagers, and even adults love blaring their favorite tunes through their earbuds. And while listening to music does come with a slew of benefits -- enhanced mood, relaxation, etc. -- when sharing your earbuds, this can lead to a whole new world of...Continue Reading
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    Communications Technology

  • VoIP Security Threats and Ways of Mitigating the Risks

    3 Aug 2015 | 5:40 am
    Both organizations and individuals have come to recognize the need for cyber security. Digital threats are always an issue, and that's why you probably never open mysterious files that are emailed to you. What many fail to fully comprehend, though, is the fact that voice over IP (VoIP) services are ...
  • VoIP and Why the Traditional Phone System Is Obsolete

    3 Aug 2015 | 5:27 am
    In today's highly-competitive communications market, Voice over Internet Protocol (VoIP) covers the wide array of technologies used to transmit voice communication over the Internet.   A VoIP service on good hardware with a good connection will easily trounce any traditional phone service. He...
  • Surprise! 8 Things You Didn't Know About VoIP

    3 Aug 2015 | 5:23 am
    Voice over IP (VoIP) telephony systems are quickly becoming the norm in people's professional and personal lives. You probably have an app on your phone or have worked with a company that has used VoIP in some way. While this technology may seem as simplistic as "calling people online," there are so...
  • Hosted VoIP Success Factors - Thinking Beyond Legacy Telephony

    31 Jul 2015 | 11:33 am
    For many businesses, the first instinct regarding VoIP is reducing the cost of telephony, and as noted earlier in this series, this is a valid driver for adoption. You certainly wouldn’t go with VoIP if it cost the same or more than legacy telephony. However, to have success not just with VoIP...
  • 5 Ways That VoIP Will Save Your Company Money

    29 Jul 2015 | 10:36 am
    Voice over IP (VoIP) services are quickly becoming the norm in the business world thanks to the numerous benefits that come along with using the technology. Some of these benefits take time to notice, but if your company switches to IP-based telephony systems, you'll quickly recognize the cost savin...
 
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    Business News Holding

  • Forrester Research Recognizes Teradata Integrated Marketing Cloud as a Leader in Real-Time Interaction Management

    admin
    3 Aug 2015 | 5:07 pm
    A recent study conducted by Forrester Research has recognized Teradata as a leader in Real-Time Interaction Management (RTIM). Forrester defines Real-Time Interaction Management as, “Enterprise marketing technology that delivers contextually relevant experiences, value and utility at the appropriate moment in the customer life-cycle via preferred customer touchpoints.” In the report, Forrester evaluated eleven RTIM vendors against 35 specifically defined criteria. Teradata received the highest scores among all vendors in the “Capabilities” category, and tied for…
  • Best Enterprise-Class NAS Drives on the Market

    admin
    28 Jul 2015 | 5:26 am
    If you are looking for a full-featured enterprise-class network storage solution offering easy setup, high performance, full security and intuitive interface, here are the best Network Attached Storage (NAS) drives available on the market right now. Seagate Business Storage NAS 8-Bay Rackmount 24TB NAS (STDP24000100) The only 1U rack with eight hot-swappable 3.5-inch drives doubles your storage capacity in the same footprint A powerful 2.3GHz dual-core Intel processor delivers incredible file transfer performance of up to 200MB/s Included Wuala cloud service and apps for seamless, secure…
  • Amazon Launches Cloud Drive SDK For Developers

    Antony Maina
    22 Jul 2015 | 6:32 am
    Amazon has recently made a few changes to its cloud service, giving it more robust capability. Earlier this year Amazon announced a Cloud Drive option that allowed users unlimited cloud storage and recently the company released an SDK for their cloud storage service that gives developers a chance to build Cloud Drive storage options into their applications. With this new update app developers can now easily integrate the storage service to their apps. The SDK is already available for both iOS and Android, so developers can get down to working on their apps without worrying about…
  • Apple Reports Record Q3 2015 Results

    admin
    21 Jul 2015 | 4:25 pm
    Apple has just announced financial results for its fiscal 2015 third quarter (ended June 27, 2015). The company posted quarterly revenue of $49.6 billion and quarterly net profit of $10.7 billion. These results compare to revenue of $37.4 billion and net profit of $7.7 billion in the year-ago quarter. In the Q3 2015 Apple sold: iPhone: 47 million units (35 mln in Q3 2014) iPad: 10.9 million units (13 mln in Q3 2014) Mac: 4.7 million units (4.4 mln in Q3 2014) Revenue by product: iPhone: $31.3 b iPad: $4.5 b Mac: $6 b Services (iTunes, AppleCare, Apple Pay, licensing and other services): $5…
  • Sizzling Summer MediaCore Offer

    admin
    17 Jul 2015 | 3:39 am
    This summer Speedflow is launching a special MediaCore hot offer. It’s golden chance for VoIP providers to develop their telecom business and migrate to a high-class carrier-grade solution. Companies purchasing the MediaCore as a complete set can receive a special installment plan of only $1000 per month. The monthly payment is the same for small and average packages, the term depends only on the number of concurrent calls. Clients can choose the most convenient package and get it for the manageable monthly rate. Speedflow’s current MediaCore partners are welcome to upgrade their…
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    GetVoIP: Communications Solutions Guide

  • Provider Spotlight: Jive Communications, Giving Enterprise Features to Everyone

    Reuben Yonatan
    14 Jul 2015 | 11:57 am
    [Watch a video]   Orem, Utah, is so lovely this time of year that I decided to head west to check out Jive's corporate headquarters there. Jive, founded in 2006, built their VoIP platform in the cloud since day one, and they've never stopped innovating. They have partnered with the biggest names in all of communication, including Verizon Business, Polycom, and Microsoft,...Continue Reading
  • 5 Must Have Features in a Modern Contact Center Solution

    Reuben Yonatan
    13 Jul 2015 | 10:26 am
    A modern day contact center solution differs from a traditional call center software based environment, primarily in the ways the interactions and platform are managed and the goals of each call flow. With a could based contact center solution, an agent has the ability to more transparently represent the company, in contrast to an office worker that might represent himself first and the...Continue Reading
  • State of the UC Industry 2015: Experts Weigh In

    Reuben Yonatan
    6 Jul 2015 | 9:35 am
    Unified Communications is a popular buzzword these days. UC is shorthand for a set of increasingly converging real-time communications, and it goes beyond simply voice and video to pretty much every way you can communicate with your eyes and ears on a screen. Specifically, Unified Communications includes business tools like screen sharing and conference calls with the many text-based methods...Continue Reading
  • How Unified Communication Tools Have Transformed the PC Desktop

    Reuben Yonatan
    30 Jun 2015 | 1:11 pm
    Unified communications (UC) have revolutionized the way individuals and businesses can communicate with customers, and colleagues. The primary contributor to this revolution is the move to a mobile environment. Via an assortment of UC applications, users are able to communicate with one another in real-time from any device. As a result, this has transformed the PC desktop...Continue Reading
  • 6 Reasons Why You Should Never Share Your Earbuds

    Michael Yunat
    24 Jun 2015 | 2:12 pm
    There are more than a few studies that have proven listening to loud music can lead to permanent hearing loss. Still yet, though, young kids, teenagers, and even adults love blaring their favorite tunes through their earbuds. And while listening to music does come with a slew of benefits -- enhanced mood, relaxation, etc. -- when sharing your earbuds, this can lead to a whole new world of...Continue Reading
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    WhichVoIP.com Blog

  • Affects of Net Neutrality in India

    Nick
    30 Jul 2015 | 9:14 am
    The post Affects of Net Neutrality in India appeared first on WhichVoIP.com Blog. Based on the title, you are probably wondering, what relevance net neutrality in India has to the VoIP market in North America. As the geographic location is so far displaced from this continent, the premise of the topic seems obscure. However, there is much more to the subject beneath the surface. Typically, we try to focus on relevant happenings in North America. Yet, sometimes certain regulations in other areas affect this market as well. Let’s start by taking a look at the current state of affairs in…
  • War on Net Neutrality

    Nick
    22 Jun 2015 | 11:27 am
    The post War on Net Neutrality appeared first on WhichVoIP.com Blog. Here in North America, particularly the United States, battles wage on every level of society. Terrorists dish out threats while blowing things up all over the world on a daily basis, social issues like human rights are always a concern, potentially strange things are going into the food we eat and of course, there is the Internet. The issues surrounding net neutrality turned the desks of the US Supreme Court into a charred battleground. Both the FCC and popular hosted service providers had been under fire from…
  • Open Source IP PBX Options

    Tony
    8 Jun 2015 | 11:22 am
    The post Open Source IP PBX Options appeared first on WhichVoIP.com Blog. If you are like the many people of the world who contemplate building an in-house phone system with an open source IP PBX, the decision of what to use is daunting. Fortunately, the software PBX menu is filled with several good choices, though some are more filling than others. Each system software we will cover is like an entrée but not all come with salad and a potato without a special request. The Big Picture We covered the main differences of core capabilities for FreeSWITCH and Asterisk not long before completing…
  • New Tricks for sipXecs

    Nick
    26 Mar 2015 | 3:32 pm
    The post New Tricks for sipXecs appeared first on WhichVoIP.com Blog. Among our favorite things regarding work in the Internet telephony business is the hands-on fun with equipment. Falling in this spectrum of hands-on joy is building telephony solutions with freely available platforms in the market. Until recently, we have focused on Asterisk based systems such as 3CX for Windows, FreePBX and Elastix, to name a few. Owned by Digium, Asterisk is the preferred open technology for VoIP systems. Because various companies develop unique solutions with this technology, it is the most popular…
  • Top 4 Leading Providers of Gigabit Internet in 2015

    Andy
    26 Jan 2015 | 6:10 pm
    The post Top 4 Leading Providers of Gigabit Internet in 2015 appeared first on WhichVoIP.com Blog. How fast is your Internet at home right now? If you’re like most Americans, it’s probably right around 10 megabits (10 million bits) per second. While that’s fast enough to browse the Internet and download files, it’s a speed that is only marginally better than it was a few years ago. What if you could have Internet that is 100 times faster (1 billion bits per second). That’s a pretty big jump, right? Several companies have been working hard the last decade to lay the framework for a…
 
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    Slingshot VoIP » Business VoIP Blog

  • 5 Different Ways to Recreate Your Business This Summer

    Christine Miller
    21 Jul 2015 | 8:57 am
    Source FlickrSummer is the time for relaxation, recreation, revitalization, and overall fun. However, for some small businesses it can be their downfall as clients don’t come in as often, and the overall business slows down to a crawl. There are many things that a small business can do to help re-create themselves during the summer so that business trickles back in more or their business takes off with a bang the coming fall.So what are a few things that you as a business owner can do to help revitalize and recreate your business? We have listed just a few of them here but we thought…
  • 8 Tips to Help Grow Your Startup

    Isidora Ugljesic
    15 Jul 2015 | 11:20 am
    Owning a startup can indeed be a daunting task at times. Here are 8 tips that can help you battle the most common obstacles startups face during their growth.1. Utilize your budget to its maximumIt does not matter what you are dealing in, marketing should always be at the top of your list of priorities. This being said, one of the easiest ways to market yourself is to create a website of your own and start promoting your business on social media. As you start to grow your company every single marketing effort you make should revolve around your website.Even though you are running on a limited…
  • 5 Activities Successful People Do To Fill Up Their Free Time

    Isidora Ugljesic
    6 Jul 2015 | 5:46 am
    The first thing that crosses your mind when thinking about career success are the actions that people perform during their working time. You contemplate their working ethics and how much extra time they spend working on their projects. People’s personal and social life often escapes your thoughts, but the thing is that it is equally as important as their working life.The way that one utilizes his spare time is what separates good business people from great ones. These five particular activities are the most common ones that most successful people perform off-work.1. Physical…
  • Best Practices To Use in Customer Service

    Christine Miller
    2 Jul 2015 | 9:36 am
    Customers are the basis for every company, they are what drive their sales and help keep them afloat. If a business doesn’t have their customers they don’t stay a company very long. Which is why you will find that most companies have a customer service department, especially if they are a medium to large size company.Source FlikrAs the customer service agent is a point of contact for the customer to the business; it is important that the business utilize their agents well. They can do so in many ways, from bringing in new customers, retaining current customers as well as helping…
  • Access Everything and Anything, Anywhere and Everywhere with CLOUD

    Farah Sadiq
    29 Jun 2015 | 10:01 am
    Source: FlickrImagine floating from one end of the world to another on a cloud, with everything that matters to you right in your pocket, such are the possibilities with cloud computing!There are quite a few benefits of Hosted PBX to list, and to list the most significant ones, it took a lot of research and here is what we have concluded. The top most benefit of a Hosted PBX is that you can save on your capital with it, improve productivity hence get more profits, and be able to better assist your valued customers and comes with a sound protection for your online business. You can virtually…
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    Nextiva Blog

  • Leadership for Customer Service is a Daily Sort of Thing

    Micah Solomon
    30 Jul 2015 | 4:00 am
    All over the world this morning, Ritz-Carlton employees (Ladies and Gentlemen, as they refer to themselves) are smiling and dressed to serve. But before they face a single guest, they make time for their 10-minute “lineup” meeting, a chance to align themselves for the task at hand by discussing one of their 16 central service principles, the […]
  • Cloud Backup & Storage: Your Business at Your Fingertips

    Audriana Vojkovich-Bombard
    29 Jul 2015 | 4:00 am
    Imagine this scenario: It’s 8pm on Sunday night and you are presenting the results of a special project to your boss in a 9am meeting on Monday morning. You open up your computer after a relaxing weekend and realize you forgot to email yourself the presentation to review the material and make last minute adjustments. […]
  • Nextiva Tuesday Tip: Provide Proactive Customer Care

    Rieva Lesonsky
    28 Jul 2015 | 4:00 am
    How proactive is your small business’s customer service? Even if your customer service reps are ready to respond to phone calls on the first ring, know all the answers and can solve every possible problem a customer may have, they could still be doing more. “Proactive customer care” is one of the top customer service […]
  • Delegate — but Don’t Abdicate — with Service Providers

    Carol Roth
    27 Jul 2015 | 4:00 am
    You hire accountants, lawyers and other professionals because they have specialized knowledge that you don't have. This means that you can count on them to do their work without supervision, right? Well, not so fast. Everyone makes occasional errors. As long as the name of your business appears on the paperwork, you have ultimate responsibility. […]
  • Advanced Call Routing with Nextiva’s Cloud-Based Phone System

    Audriana Vojkovich-Bombard
    23 Jul 2015 | 4:00 am
    Businesses are always looking for ways to maximize productivity and efficiency, while minimizing costs. It’s a balancing act that can be very hard to achieve, especially when factoring in customer service. Ensuring customers are not only happy, but loyal is the key to business success, and this can only be achieved by offering superior customer […]
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    ZoiPer The Blog

  • Save Some Money with VoIP

    ZoiPer
    30 Jul 2015 | 6:00 am
    We have previously discussed the various benefits that a business can get from using VoIP services and technology such as softphones and other means of unified communications. Apart from all those benefits the most important one that a business could immediately notice is the cost savings that one could make on the different VoIP and IT services. With VoIP you no longer need to call the person who handles your phone system, this could now be handled by your IT staff. With the VoIP technology and softphones you cut your hardware replacement expenses as you do not have situations where you are…
  • VoIP is Your Choice If You Need Better Teamwork in the Office

    ZoiPer
    28 Jul 2015 | 5:59 am
    The ability to work in a team in today’s dynamic business environment is a valuable asset. Almost all the companies out there preach about the teamwork importance and employ all kinds of online, web based and of course desktop tools and software that cater to those needs. What some of those businesses may no realize is that VoIP is most definitely one of the tools that can be used to improve office collaboration and teamwork. Reach out to Anyone, Anywhere and at Anytime Regardless of your location, the office the mountains or while your on your vacation at the beach you can always get…
  • Softphone Solutions – A Better Way for Doing Business

    ZoiPer
    23 Jul 2015 | 4:58 am
    There are plenty of businesses these days that are still using the old school PBX to communicate. We say old school as this is the inevitable road to productivity slowdowns due to the fact that old phone systems limit your communication in various ways. Like for example, the inability to connect to a remote office of yours in order to collaborate with your outsourced or partner teams is something that slows your whole business process down. What’s the cure? That’s an easy one, and most probably we do not have to answer this question as there is huge evidence of companies using…
  • Improve Your Customer Service with VoIP

    ZoiPer
    21 Jul 2015 | 5:07 am
    If you run a business that involves a lot of calling and conversations on the phone you can definitely look into improving your current communications infrastructure. Integrating VoIP is definitely the path to go as this will not only save you money but it will also improve the customer experience and the customer service that your brand provides. When your employees use VoIP for sales or support calls they will be able to contribute to a positive experience and at the same time help themselves in finding things that need improving. Recording a sales or a support call is an invaluable tool,…
  • Questions to Ask Your VoIP Provider

    ZoiPer
    16 Jul 2015 | 7:32 am
    The ongoing growth of business voice over IP services is driving more and more revenue for that market.  A lot of companies decide to integrate VoIP into their corporate infrastructures but before they do so they have to find the right service provider. Finding the right provider that will match your business needs will help you avoid downtime and of course improve your productivity and communication connectivity. Before you pick your vendor make sure that you ask the following questions prior to signing with him: Ask them about the price Getting  a full crystal clear picture of what costs…
 
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