VOIP

  • Most Topular Stories

  • What Are SMBs Thankful For? Unified Communications Systems

    TMCnet-News
    27 Nov 2014 | 3:07 am
    Today is the day millions of Americans will convene around the Thanksgiving table, reflecting on their gratitude for family, friends, good health, and their jobs. Back at the office on Cyber Monday, SMB decision makers who worked diligently to deploy a company-wide Unified Communications (UC) solution this year are also counting their blessings.
  • The Comunicano Daily for Wednesday November 19, 2014

    VoIP Watch
    Andy Abramson
    19 Nov 2014 | 6:48 am
            The Comunicano Daily       Lots of news from different parts of the connected world this morning. For starters, IBM wants to take on the problem with email, via a new service called Verse.  Hopefully, the song doesn't remain the same. Verse comes at a time when Google is also rolling out INBOX and services like Slack are taking a major foothold in the pseudo time communications sector.               IBM Launching Web-Based Email Service International Business Machines Corp.
  • Spotlight: Terabits, or This is what happens when you regulate network traffic

    FierceEnterpriseCommunications News
    Scott M. Fulton, III
    24 Nov 2014 | 9:58 am
    I still believe that supercomputing benefits the world by encouraging engineers to pursue new definitions of excellence in entirely new ways. As I've mentioned before, faster supercomputing is made slightly faster with incremental improvements to processors, but it's made exponentially faster through improvements to interconnections and networking.
  • SugarCRM vs Salesforce CRM Comparison For Large Business

    GetVoIP: Communications Solutions Guide
    Robert Pepper
    25 Nov 2014 | 8:49 am
    CRM, or Customer Relationship Management, is a system for tracking and managing an organization's interactions with clients and potential clients. Primarily, it is a tool used to track, and hence improve and increase, sales. That said, CRM today encompasses a range of interactions, from hours-long in-person meetings to 140 character social media messages and everything in between. The... Read More
  • From Farm to Mug—Thanks to Skype

    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs
    Bryan Steele
    25 Nov 2014 | 7:00 am
    For Laila Ghambari, the 2014 United States barista champion,  it’s not even about the coffee. “I mean I enjoy coffee. I have one cup of coffee a day—and I make sure it’s a great one,” she smiles. “But coffee is a global commodity, and because of that—we’re everywhere.” She continues, “Skype allows us to be everywhere. Whether I’m meeting with World Coffee Events while they happen to be in Taipei or Chiang Mai, touching base with farmers down in El Salvador, or training baristas in Iran—Skype—that face-to-face interaction actually changes what the conversation…
  • add this feed to my.Alltop

    TMCnet-News

  • What Are SMBs Thankful For? Unified Communications Systems

    27 Nov 2014 | 3:07 am
    Today is the day millions of Americans will convene around the Thanksgiving table, reflecting on their gratitude for family, friends, good health, and their jobs. Back at the office on Cyber Monday, SMB decision makers who worked diligently to deploy a company-wide Unified Communications (UC) solution this year are also counting their blessings.
  • Long-term US Mobile Forecasts Indicate Looming Trouble for Network Providers

    26 Nov 2014 | 6:52 am
    There is no shortage of forecasts for increased mobile usage by U.S. consumers during the next several years. From Mary Meeker's latest Internet Trends report, to studies released by Business Insider and Infonetics, industry pundits claim that network providers need to start preparing now for dramatic spikes in network traffic. Take a look at the recent Cisco VNI, for instance, which indicates that global IP traffic will reach 131.9 exabytes per month by 2018 -which is the equivalent of transporting 45 million DVDs on the network every hour.
  • 4 Keys to the High-Accountability Support Model: Moving from Hand-Off to Swarming

    26 Nov 2014 | 6:34 am
    It's time to enhance the traditional, 4-tier help desk model and apply it to the types of customers who technical support cares for. To begin, there needs to be an understanding and appreciation of what problems traditional contact center support models face today.
  • Proximus Chooses Italtel to Deploy Upgrade to IP-based Network

    26 Nov 2014 | 6:28 am
    Proximus, a global telecommunications company, has announced its selection of Italtel, a leader of generation networks, value-added services and global IP-IP communication, to decommission its legacy fixed switched network in favor of a next generation network.
  • Xarix Cloud Computing Launches with Affordable, Cutting-edge Cloud Services

    26 Nov 2014 | 6:20 am
    A new company by the name of Xarix Cloud Computing recently entered the competitive cloud computing market, promising state-of-the-art solutions to small and medium businesses for relatively low prices.
 
  • add this feed to my.Alltop

    VoIP Watch

  • The Comunicano Daily for Wednesday November 19, 2014

    Andy Abramson
    19 Nov 2014 | 6:48 am
            The Comunicano Daily       Lots of news from different parts of the connected world this morning. For starters, IBM wants to take on the problem with email, via a new service called Verse.  Hopefully, the song doesn't remain the same. Verse comes at a time when Google is also rolling out INBOX and services like Slack are taking a major foothold in the pseudo time communications sector.               IBM Launching Web-Based Email Service International Business Machines Corp.
  • Conferencing Services Aligning With The Mobile Operators-All About Net Neutrality

    Andy Abramson
    19 Nov 2014 | 6:09 am
    This statement in the ComputerWorld article about Sprint and AT&T Mobile offering next generation conferencing services from UberConference and Cisco is really all about. Net neutrality and parity.  Because of this over-the-top services debacle, the net neutrality debate takes on greater meaning. If carriers can offer their own content and services on their own networks, they don't have to worry as much about whether they are throttling somebody's else's third party service, and they don't have to levy a higher charge on that third party to give its service greater…
  • UberConference Starts to Sprint with Sprint Business

    Andy Abramson
    18 Nov 2014 | 8:05 am
    The news surrounding Sprint adding UberConference so far has been as loud as a pin drop, but it is something to realize is clearly a tell for where pal Craig Walker is taking the company that is now known as Switch Communications. He's gunning for the enterprise, and with $18 million dollars of A16Z and Google Ventures cash, plus his own money, he and the team there have the pieces, parts and smarts to do it.  This reseller deal though will now hinge on the concept of selling through, as Walker and Co. have accomplished the "selling in" but are now reliant on the Sprint…
  • The Comunicano Daily for Tuesday November 18, 2014

    Andy Abramson
    18 Nov 2014 | 7:01 am
        The Comunicano Daily       Today starts WebRTC World in San Jose, CA. Already Cisco has made news at their own event a few hundred miles south in Los Angeles with a new service called Project Squared (see a few stories down)....Nokia is back and at the Slush Conference in Helsinki with an Android based tablet to rival the iPad....Technology has moved so fast that some are claiming the smartphone is now passe and connected devices are the new "IT" thing....Better image recognition is alive and well, so watch for new cameras to…
  • The Comunicano Daily for Monday November 17, 2014

    Andy Abramson
    17 Nov 2014 | 7:15 am
        The Comunicano Daily       You can always tell when the news cycle is starting to slow down. It's when dirt, rumors and soft news starts to take hold. That's what this morning feels like as I scanned looking for stories. The holiday period is here and the next few weeks will be more about Cyber Monday, Black Friday and all the offers, deals become very visible.   The first story is really revealing about Facebook, and how they basically build their own technology after looking at everything else when they can. It helps them maintain a market…
 
  • add this feed to my.Alltop

    GetVoIP: Communications Solutions Guide

  • SugarCRM vs Salesforce CRM Comparison For Large Business

    Robert Pepper
    25 Nov 2014 | 8:49 am
    CRM, or Customer Relationship Management, is a system for tracking and managing an organization's interactions with clients and potential clients. Primarily, it is a tool used to track, and hence improve and increase, sales. That said, CRM today encompasses a range of interactions, from hours-long in-person meetings to 140 character social media messages and everything in between. The... Read More
  • The Big Picture of The Hosted VoIP Market in 2014

    Reuben Yonatan
    19 Nov 2014 | 5:19 pm
    We decided to step back and take in the larger picture of all of the emerging trends in the hosted VoIP market. This is one of the most dynamic markets in the technology world today: its growth is explosive, and there’s no end in sight. Every aspect of the way we do business has been touched by these emerging technologies, and more changes are just over the horizon. Last month, the... Read More
  • Google Nexus 9 Tablet Hands-on Video Review

    Matt Lucas
    12 Nov 2014 | 8:57 am
    Initial thoughts: Opening the box and seeing what's inside provides a great experience. I've unboxed many new devices and have always had a great deal of respect for a device based on how it's packaged and the opening experience it offers users. This is something that Apple (gasp) has been able to deliver its customers a while and it’s nice to see others step up to their... Read More
  • 5 Things to Consider When Shopping for an MDM

    Our Guest Bloggers
    11 Nov 2014 | 10:08 am
    The legions of smartphone and tablets that are entering the organization – those both known and unknown to IT and telecommunications managers – create a multitude of security and management challenges. We know that. We also know that one of the main platforms to meet this challenge is mobile device management (MDM) solutions. It is a moving target, however. MDM is a deceptively... Read More
  • Ooma Premier vs netTALK Comparison

    Robert Pepper
    3 Nov 2014 | 11:45 am
    netTALK and Ooma were two of the earliest names in residential VoIP, entering the market in 2009 and 2007, respectively. Both companies follow the model of selling VoIP hardware that consumers hook up to their traditional wired or wireless phones, and offering inexpensive ongoing services with no contract. Ooma differs from many VoIP providers because it offers a free tier... Read More
  • add this feed to my.Alltop

    Skype Blogs » Skype Blogs - Big Blog - News, product releases and more» Skype Blogs

  • From Farm to Mug—Thanks to Skype

    Bryan Steele
    25 Nov 2014 | 7:00 am
    For Laila Ghambari, the 2014 United States barista champion,  it’s not even about the coffee. “I mean I enjoy coffee. I have one cup of coffee a day—and I make sure it’s a great one,” she smiles. “But coffee is a global commodity, and because of that—we’re everywhere.” She continues, “Skype allows us to be everywhere. Whether I’m meeting with World Coffee Events while they happen to be in Taipei or Chiang Mai, touching base with farmers down in El Salvador, or training baristas in Iran—Skype—that face-to-face interaction actually changes what the conversation…
  • JacksGap Swim with Sharks in the Bahamas

    Bryan Steele
    24 Nov 2014 | 1:13 pm
    We recently partnered with JacksGap to create “Following Heart”  – a three part video series that captures powerful, real-life Skype enabled stories. In the second episode, launching today, Jack and Finn Harries venture to the small island of Bimini in the Bahamas. There they met Jillian Morris, a marine biologist who runs a shark conservation charity known as Sharks4kids. In the process of telling Jillian’s unique story, Jack and Finn began to see sharks in a whole new light. They even got the once in a lifetime chance to swim alongside Nurse and Lemon sharks in the clear Bahamian…
  • Skype and Western Union are working together to spread holiday cheer

    Bryan Steele
    20 Nov 2014 | 6:00 am
    Whether it’s getting that last minute flight home for the holidays or buying a few extra gifts this year, your friends and family will breathe a huge sigh of relief when you call to tell them the money’s on its way. Now the holidays will be even more festive with extra moments of togetherness courtesy of Skype and Western Union. During the holidays, millions of people send money to friends and family abroad. While the funds are surely much-needed and appreciated, finding the chance to catch up isn’t always as easy. With the holiday season upon us, we wanted to give people with loved…
  • Skype Moments of the Week

    Quinn Hubbard
    17 Nov 2014 | 8:00 am
    Halloween is the only day of the year where you can become anyone or anything – including your favorite Skype emoticon. When we saw the creative ways people were using Skype to heighten their Halloween 2014 festivities, we couldn’t help but feature some of our favorites as Skype Moments of the week. The Partners of the Americas Agriculture and Food Security Team depends on Skype to stay in touch with their field staff. To celebrate Halloween, and their love of Skype, they each dressed as their favorite Skype emoticons for an office costume party. Jonathan has been dating Maaike for two…
  • Skype Qik gives fans a chance to get closer to their favorite vloggers

    Shay Fan
    10 Nov 2014 | 12:05 pm
    A few weeks ago, we launched Skype Qik – a new video messaging app centered around sharing moments spontaneously with your circle of friends. Now, vloggers Connor Franta and Miranda Sings are giving fans the chance to win a fun-filled day that they personally planned and directed. Two lucky winners will receive a Qik message from Connor or Miranda letting them know they’ve won.  To enter, just download the app and send a Qik message to one of the vloggers (get all the details here). Vloggers have become the ultimate experts in sharing their lives using video . When Connor and Miranda…
 
  • add this feed to my.Alltop

    Send2Press Newswire

  • $30 Billion U.S. Telecommunications Private Line Services Market Starts to Decline, says Insight Research Corp.

    Insight Research Corporation
    3 Nov 2014 | 12:00 am
    DURANGO, Colo., Nov. 3, 2014 (SEND2PRESS NEWSWIRE) -- The $30 billion U.S. private line services market has finally entered a period of no growth, says a market analysis study from Insight Research. Private line had always been a growth market for telcos and has been tracked by Insight for more than 18 years showing steadily increasing revenue growth. Yet the market is expected to decline 2.3 percent over the next five years, as the shift to packet-based Internet services allow customers to get higher bandwidth at lower costs which, in turn, is putting downward pressure on private line…
  • 5 Bars Communities Named Official Wireless Consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road

    5 Bars
    28 Oct 2014 | 5:00 am
    IRVINE, Calif., Oct. 28, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars Communities(TM) announced today that it has been selected as the chief wireless consultant for the San Joaquin Hills Transportation Corridor Agency's 73 Toll Road. 5 Bars Communities(TM) will develop a Wireless Master Plan for the 73 Toll Road. The scope of the project includes benchmarking the existing coverage of the major wireless carriers, gaps in coverage, and the development of a comprehensive plan to ensure continuity of connectivity throughout the 15-mile toll road. The Master Plan is intended to improve cellular coverage…
  • 5 Bars Updates Fan Experience with DAS and Free Wi-Fi at Angel Stadium of Anaheim for Post-Season Play

    5 Bars
    2 Oct 2014 | 10:32 am
    IRVINE, Calif., Oct. 2, 2014 (SEND2PRESS NEWSWIRE) -- 5 Bars, an Irvine-based premier provider of indoor and outdoor distributed antenna systems (DAS) and Wi-Fi systems, has installed permanent neutral host DAS and Wi-Fi networks at Angel Stadium of Anaheim. Angel Stadium is a 45,483 seat facility and home to the Los Angeles Angels of Anaheim. Fans in attendance at Angel Stadium will now experience a profound difference in wireless connectivity and data speeds. As the official provider of wireless networks to the Angels, 5 Bars designed and engineered the network to meet and exceed Major…
  • Tenorshare Updates iPhone Data Recovery with iOS 8, iPhone 6 and 6 Plus supported

    Tenorshare Co., Ltd.
    18 Sep 2014 | 6:53 am
    NEW YORK, N.Y., Sept. 18, 2014 (SEND2PRESS NEWSWIRE) -- Tenorshare has updated iPhone Data Recovery to V6.0.0.0, the superstar iOS 8 photo recovery software, featuring an all-new user interface and revolutionary new technologies that make it possible to recover data from all iOS 8 devices on Windows or Mac. The new version of iPhone Data Recovery introduces two more file types. Besides recovering contacts, call history, photos, videos, messages, etc. from iPhone series. The version 6.0.0.0 enables you to restore Viber call history and Viber messages as well. "Tenorshare iPhone Data Recovery…
  • Businesses Worldwide Will Spend Over $1 Trillion on Managed Telecommunications Services in the Next Five Years, says Insight Research Corp.

    Insight Research Corporation
    16 Sep 2014 | 8:36 am
    DURANGO, Colo., Sept. 16, 2014 (SEND2PRESS NEWSWIRE) -- While business spending on all telecommunications services is expected to grow in low single-digit percentages over the next five years, global spending on managed services is expected to grow at an annual compounded rate of almost 12 percent, according to the latest market study from Insight Research. The market research report notes that in this period of sputtering economic growth and reduced spending on basic telecommunications and IT services, many enterprises will find that purchasing managed services is a cost-effective…
  • add this feed to my.Alltop

    The PhoneBoy Blog

  • PhoneBoy Speaks Ep 712: Inter-Operator Data Roaming

    28 Nov 2014 | 6:00 am
    AT&T and T-Mobile are arguing with the FCC over what constitute commercially reasonable data roaming rates. [AT&T claims T-Mobile is based on wht AT&T itself pays, but T-Mobile claims AT&T is lying and they pay significantly more. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 711: Thanksgiving 2014

    27 Nov 2014 | 6:00 am
    As I said in Episode 346, Thanksgiving is largely a bogative holiday. But I still enjoy stuffing my face with turkey and watching NFL games. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 710: Not Another Social Network

    26 Nov 2014 | 6:00 am
    I'm growing weary of the social networks out there. They are currently necessary for sharing and interacting but as a long-term storage for content? Not so much. There has to be a better way. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 709: Bleep

    25 Nov 2014 | 6:00 am
    Bleep is a new product under development by the company behind BitTorrent. It's purpose: to allow people to communicate privately using the same Distributed Hash Table that powers BitTorrent, making the communication secre and private. It's still in Alpha and hopefully soon, you and your recipient won't be required to be online to send messages back and forth. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • PhoneBoy Speaks Ep 708: WiFi at 35,000 Feet

    24 Nov 2014 | 6:00 am
    WiFi on airplanes could be a lot better. Uncle Walt interviews a dude from United and a dude from Gogo about this. Download the audio file. Visit http://phoneboy.com/ps for more information about PhoneBoy Speaks and to find past episodes. Donations of audio processing time from Auphonic are welcome!
  • add this feed to my.Alltop

    Alec Saunders

  • Native Apps are not part of the web, John Gruber

    alec
    18 Nov 2014 | 12:26 pm
    “War is peace. Freedom is slavery. Ignorance is strength.” – George Orwell, 1984  Reading John Gruber’s Native Apps Are Part of the Web feels like reading a George Orwell novel.  Gruber argues that native apps are simply alternative interfaces to HTML, but that they both connect to the same back-end.  Therefore, they are part of the web.  What he’s describing is a client-server app, which was the predecessor model to web applications.  As an industry we abandoned the client-server model in the late 1990’s because…
  • Excuse the dust

    alec
    17 Nov 2014 | 7:40 pm
    You might have noticed that the blog is looking a little different.  I’m updating the theme to the latest version of Thesis (2.1) which is not completely compatible with Thesis 1.8.  That’s what I used to build this blog originally. Anyhow, now that I’m outside of BlackBerry, and not subject to the usual oversight that a corporation might demand of a blogger, it’s my intention to get back to writing here on a regular basis. There are just a few cracks in the plaster in the meantime.
  • So long, farewell, auf wiedersehen, goodbye!

    alec
    7 Oct 2014 | 6:52 am
    In September of 2011, I sat down with the BlackBerry Developer Relations team, after being introduced as their new leader. I vividly remember telling the group that opportunities like BlackBerry 10 only come along rarely in a person’s career; that we were all going to work harder than we had ever worked before; that we were going to learn from each other; that it would be a roller coaster to get there; and that once BlackBerry 10 had launched, we would all look back on that experience as a “career defining moment”. They gave me their support and loyalty and we accomplished truly…
  • Win a BlackBerry Passport Courtesy of Morten Lindstrom

    alec
    19 Sep 2014 | 9:36 am
    I just got the  following email from Morten Lindstrom — my friend who’s running a fundraiser to save his wife Nicole’s life.  She suffers from sickle cell anemia.  Anyway, long story short, he’s put together a raffle of a new BlackBerry Passport for anyone making a donation of $20 or more. Details below…   A BIG Thank you, for helping with our fundraiser! Here are some important information, and opportunities for you: With all your help, we have managed to get access to better medication, that has given us some more time, and we now have a good chance…
  • What are friends for?

    alec
    10 Sep 2014 | 1:28 pm
    “Happy is the man who finds a true friend, and far happier is he who finds that true friend in his wife.” Franz Schubert, the composer, apparently wrote that. Three years ago I joined BlackBerry. Since that time I’ve connected with and befriended many of the BlackBerry community, especially the developer community. It’s a tight knit and fantastic group. One of those folks is Morten Lindstrom, a Norwegian guy who somehow found himself living in Trinidad. I’ve met him at countless events, and we invited him to be one of our BlackBerry Elites.   He’s a thoughtful, sweet guy, who…
 
  • add this feed to my.Alltop

    Voxilla

  • Business VoIP Provider is the Best Solution for Businesses

    Jackson Weber
    19 Nov 2014 | 9:09 am
    Communication is important and the key component to any business. The best option for telecommunication is a scalable voice over IP solution that is manageable. It will grow companies and make communication better. Business VoIP services operate using high speed internet connections and are delivered on operated networks to make communication fast and efficient. With [...]
  • SIP Trunking Consolidates Business Communication

    Jackson Weber
    12 Nov 2014 | 8:39 am
    There are a lot of companies that offer SIP trunking services. However, before a business can make an educated decision on which provider offers the right SIP trunking service to fit their needs, there are a few things that should be known: what kind of service this is, the benefits of using such a service [...]
  • DirectNetworks has what Your Business Needs to Expand

    Jackson Weber
    4 Nov 2014 | 10:48 am
    Founded in 1999, DirectNetworks, Inc. has become one of the best providers of top-of-the-line IT solutions for small-to-medium businesses. As a managed service provider, they believe it is their responsibility to keep the IT of their clients up and running by providing outstanding IT service. The field engineers and remote help desk support provided by [...]
  • California Internet Helps Build Business Communication

    Jackson Weber
    22 Oct 2014 | 8:52 am
    Internal and external business communication is extremely important when business owners are trying to increase their market share, improve their reputation in the industry, or expand their book-of-business. Entrepreneurs who are starting a new business endeavor or current business owners who are looking for a way to improve their business communications can improve their communications [...]
  • The Cloud and VoIP – A Perfect Team

    Jackson Weber
    14 Oct 2014 | 8:46 am
    It is important for businesses to have a phone system that facilitates efficient communication both internally and externally. An increasing number of businesses are adopting Voice over Internet Protocol (VoIP) systems to achieve greater control over their communication systems, reduce costs and increase productivity. While some of them opt for an on-premise VoIP phone system, [...]
  • add this feed to my.Alltop

    Ifbyphone

  • How to Gain Insight on Conversion Metrics that Matter with Salesforce Campaigns

    Andrew Sheridan
    26 Nov 2014 | 8:37 am
    With so many different analytics platforms being used by marketers, it’s hard to get a complete picture of your marketing results. Many marketers use different platforms for tracking SEM marketing, content marketing, events, social, email, etc. The issue with most of these platforms is they don’t give great insight into what happens after a lead interacts with your marketing. For example, Google AdWords gives you analytics on click conversions, but it can’t tell you if that person converted to an opportunity and later turned into a paying customer. Enter the Salesforce campaign object.
  • The 3 Main Reasons Customers Love Click-to-Calls (and Why You Should Too)

    Olivia Cole
    25 Nov 2014 | 7:30 am
    Mobile click-to-call is getting a lot of attention lately. Since Google published its study on the role of the click-to-call in the path to purchase, marketers everywhere are finally having the epiphany: “Calls are important, and customers want to call. Wow!” (And marketers can’t afford to ignore call conversions: 25% of searches take place on mobile devices in 2013 – with mobile search expected to surpass desktop search in 2015 – and Google reports that 61% of mobile searches result in a phone call. 30 billion sales calls were made to businesses in the US last year from mobile…
  • As Mobile Conversions Continue to Climb, Ensure You’re on Track to Optimize the Right Channels and Devices

    Katherine Buchholz
    24 Nov 2014 | 5:30 am
    Looks like it’s time to get some new hiking boots because mobile is climbing yet again! 2014 marked the first time that mobile surpassed desktop Internet usage, and we’re now witnessing a new way it continues to grow: in conversions. People are spending more time with the Internet on their smartphones than ever before: 34 hours per month vs. only 27 hours on their desktop computers (Nielsen). A recent report by Marin highlighted that as traffic continues to grow, so too will the way people engage with their mobile devices: not only in impressions, but also clicks, conversions, and (we’d…
  • Top 8 Reasons You Need to Include Call Analytics in Your Reporting

    Andrew Sheridan
    21 Nov 2014 | 7:11 am
    Marketing is all about the numbers: everything needs to be quantifiable. Today’s CMOs are fighting harder than ever to prove their worth, and are doing so by showing how marketing campaigns are translating into revenue. This means that every lead needs to be accounted for and the sources of the highest-quality leads should receive more of the budget. Knowing where your best leads come from creates an enormous advantage for marketers. With 66% of businesses considering calls an excellent or good source of leads (BIA Kelsey 2013), knowing where those calls come from is crucial. By adding call…
  • Google’s New Mobile-Friendly Label and the Impact of Mobile on Search

    Jane Intrieri
    20 Nov 2014 | 6:26 am
    Google’s algorithm has been penalizing websites with a poor mobile experience since an update in June 2013. Recently, Google has taken it one step further by including mobile-friendly labels alongside search results of websites offering a good mobile experience. Websites that earn the mobile-friendly label will have additional text in the organic search result reading “Mobile-friendly” (see screen shot below). The new labeling system from Google is another attempt at demonstrating the importance of a mobile-friendly website experience. The label is designed to further improve the mobile…
 
  • add this feed to my.Alltop

    Communications Technology

  • Feeling Thankful - Is there an App for That?

    26 Nov 2014 | 6:37 am
    I am thankful for mobile apps and social media that let me connect, and stay connected with so many kind people and friends.  Just yesterday my wife and I met up with a high school friend, Marti, we had not seen in 25 years.  I was in a business meeting in downtown Portland, Oregon for sev...
  • Post-deployment with VoIP - your Legacy Migration Plan

    24 Nov 2014 | 11:12 pm
    My ongoing analysis about ease of deployment with VoIP covers three phases of the implementation process. I’ve already addressed the phases for before and during your deployment, and now the focus has shifted to post-deployment realities. To truly realize the “hidden value” that co...
  • Post-Deployment Realities with VoIP

    24 Nov 2014 | 12:12 am
    My current series has taken a journey across the full scope of what happens once you decide to adopt VoIP. This may seem like a simple decision, but as you can see from all the articles I’ve been writing, a lot of things have to fall into place – be in place is more accurate – for ...
  • ShoreTel Mobility 8: Does It Improve Mobile Unified Communications?

    20 Nov 2014 | 11:08 am
    This August, ShoreTel released a substantial update to its mobile collaboration platform. ShoreTel Mobility 8 now features mobile video collaboration, a sought-after feature for many business users. It also makes some inroads toward a unified interface that should feel native to users more comf...
  • Hybrid Phones: Make VoIP and Analog Calls from One Device

    20 Nov 2014 | 10:57 am
    Phones have gone through several changes since they were first invented. Through the years, we have seen phones change from rotary to touch tone, digital, analog, and voice over IP (VoIP). Now, hybrid phones are available that combine analog and VoIP telephony solutions. The need for this type of ph...
  • add this feed to my.Alltop

    Voice on the Web

  • What will Microsoft rebranding Lync as Skype for Business change, besides the name?

    Phil Wolff
    11 Nov 2014 | 2:30 pm
    [Editor’s note: Today Microsoft’s Corporate VP for Skype and Lync announced a major change in its real time communications product branding. Phil Wolff recently made some comments in a Quora forum; I asked him to flesh out his points for a post. Here goes…] This is a second life for the “Skype for Business” brand. Back in 2009, Skype bundled multi-user account management and some network management before the Microsoft Acquisition of Skype (October 2011). Corporations showed huge demand. Sadly, Skype was still mostly a Peer-to-Peer Technology so Skype couldn’t…
  • BlackBerry 2014: Reaching Out in New Directions

    Jim Courtney
    24 Sep 2014 | 7:15 am
    Once more unto the breach, dear friends, once more; Or close the wall up with smartphone innovation. In peace there’s nothing so becomes a mobile As modest stillness and humility: But when the blast of war blows in our ears, Then imitate the action of the hardware keyboard; Stiffen the sinews, summon up innovative formats, Disguise fair nature with hard-favour’d communications process enhancements with apologies to William Shakespeare (and my grade 12 English teacher) Today marks the launch of an ambitious series of BlackBerry product launches during the 2014 fall season:…
  • Truphone World – My Universal World Carrier Experience

    Jim Courtney
    12 Aug 2014 | 6:28 am
    Last spring Truphone, which has been developing both VoIP clients and multi-country SIM technology since 2001, announced its Truphone World plan, expanding the use of its SIM to seamlessly and transparently support wireless carrier voice and data access in 66 countries. During my recent 24 day trip across seven European countries I was able to obtain first hand user experience with this SIM. The Truphone SIM provides you with: Voice channel and data channel over carriers in 66 countries Local phone numbers in the eight Truphone Zone countries1 Seamless migration across participating…
  • BlackBerry 10: My European Travel Companion(s)

    Jim Courtney
    23 Jul 2014 | 3:51 am
    Over a recent 24 day period I traveled through eight countries, providing an opportunity to determine the level of access and travel support I could get from my BlackBerry 10 devices (a Z30 and a Z10). I also had available an iPad Air and an iPhone 5; however, they quickly became ancillary to my activities. We visited England to attend a long time friend’s memorial service, participated in a two week river cruise from Amsterdam to Budapest (Rhine, Main and Danube), and spent three days in each of Prague and Munich. Why two BlackBerry 10 devices? My Z30 is my primary mobile device when in…
  • PamFax: Who Uses Fax Today?

    Jim Courtney
    13 Jun 2014 | 6:46 am
    Over the past several years I have followed the evolution of PamFax from initially a Windows application seven years ago through to today’s fully cross-platform application versions such that your mobile smartphone or tablet can be your sole requirement for sending, receiving and archiving faxes. But the question arises as to why does one still need availability of a fax communications option? PamFax has evolved to serve as a convenient pay-as-you- go offering that has eliminated my fax phone line (cost saving ~$40/month) yet made faxing available on all these platforms. In fact, I also…
  • add this feed to my.Alltop

    Business News Holding

  • Best Black Friday and Cyber Monday Deals in Electronics

    Antony Maina
    28 Nov 2014 | 5:34 am
    Black Friday is here and it comes with awesome deals. If you’ve been looking for a way to cut right through the mess and to the best deals then you’ve come to the right place. You need to keep in mind that Black Friday deals won’t be up for long and some of them are actually limited to Friday. This means that you have to be quick and aggressive so as to bag the best deals. That said, here are our top 10 Black Friday electronics deals this year. Sony 55-Inch 4K Ultra HD Smart LED TV – $1498.00 (50% off) Enhance your TV watching experience with the Sony XBR55X850B…
  • Speedflow’s MediaCore solution gets a huge update

    admin
    19 Nov 2014 | 3:06 am
    Speedflow released “the biggest update ever” to its MediaCore Class 4 switching and billing solution. MediaCore version 4.3 is packed with various new features and it’s available right now from Speedflow. The new release introduces numerous new features and improvements: - Additional security tools. - Upgraded Spam Calls filtering. - A handy new Event Trace option in the Guardian module. - Updated Dialpeer settings. The new version of MediaCore also includes the newly optimized Diagrams, Call Charts, Financial Summary and other reports, in addition to the Trouble Ticket…
  • Amplicomms Power Tel M9000 ‘Grandoid’ – Smartphone for Seniors

    Antony Maina
    18 Nov 2014 | 8:59 am
    Amplicomms, a mobile phone company, has introduced a new phone specifically tailored for senior citizens. PowerTel M9000, nicknamed ‘Grandoid’, has a loud ringtone that makes it great for people with hearing impairment. The easy-to-read-screen also makes it ideal for people with impaired sight. There is also an easy to access SOS button at the rear. The phone uses Android that has been really simplified so as not to confuse the older people. On top of having louder than normal handset volume, this phone is also compatible with many hearing aids. Seniors also have the…
  • Progressive Telecom Recommends MediaCore & AccuCore Solutions by Speedflow

    admin
    12 Nov 2014 | 9:02 am
    “I think MediaCore and AccuCore mean peace of mind” – said Varun Anand, CEO of Progressive Telecom. Watch the full interview in which Anand talks about his company and how it benefits from using Speedflow‘s solutions. 
  • New Bitcasa CloudFS Platform Released

    Antony Maina
    3 Nov 2014 | 4:08 am
    Cloud storage provider Bitcasa has recently announced the introduction of Bitcasa CloudFS. The new platform enables developers to have control over user data, making it possible to create applications that make use of Bitcasa’s secure and scalable cloud infrastructure. The platform also features the Bitcasa CloudFS API that enables developers to seamlessly incorporate the Bitcasa platform with other third party applications. In November last year, the Programmable Web reported the launching of a unique developer program by Bitcasa and that it had introduced the Bitcasa API. Later on in…
 
  • add this feed to my.Alltop

    PackNet Ltd

  • PackNet's VoIP roundup for October

    Patrick Byrnes
    10 Nov 2014 | 7:27 am
    In the October edition of our VoIP roundup, we look at the positive future of VoIP, recap snom’s latest case study, check out the release of Asterisk 13 and Ericsson’s WebRTC browser “Bowser” as well as Microsoft’s decision to add built-in Skype calls to IE.
  • PackNet to exhibit at Salford Business Expo

    Patrick Byrnes
    7 Oct 2014 | 7:57 am
    PackNet will be exhibiting at the upcoming Salford Business Expo at AJ Bell Stadium on Thursday 16 October.
  • PackNet's VoIP roundup for September

    Patrick Byrnes
    29 Sep 2014 | 2:39 am
    In the September edition of our VoIP roundup, we look at Jeff Pulver’s thoughts on Net Neutrality, check out the upcoming release of Asterisk 13 and the Gigaset Maxwell 10, snom’s cameo appearance in Edge of Tomorrow, Skype’s iOS 8 optimisation and the iPhone 6’s WiFi handoff feature.
  • snom announce new DECT product range

    Patrick Byrnes
    24 Sep 2014 | 2:27 am
    This month, leading VoIP handset manufacturers snom announced the arrival of their first DECT phone range.
  • PackNet's VoIP roundup for August

    Patrick Byrnes
    1 Sep 2014 | 1:32 am
    In the August edition of our VoIP roundup, we look at the UK Government’s reasons to switch off the copper telelphone network, recap FreePBX World at ITEXPO, Yealink’s announcement that they will present at the Cloud Partners Expo and Viber’s Hold & Talk finally coming to Windows Phone 8.
  • add this feed to my.Alltop

    GetVoIP: Communications Solutions Guide

  • SugarCRM vs Salesforce CRM Comparison For Large Business

    Robert Pepper
    25 Nov 2014 | 8:49 am
    CRM, or Customer Relationship Management, is a system for tracking and managing an organization's interactions with clients and potential clients. Primarily, it is a tool used to track, and hence improve and increase, sales. That said, CRM today encompasses a range of interactions, from hours-long in-person meetings to 140 character social media messages and everything in between. The... Read More
  • The Big Picture of The Hosted VoIP Market in 2014

    Reuben Yonatan
    19 Nov 2014 | 5:19 pm
    We decided to step back and take in the larger picture of all of the emerging trends in the hosted VoIP market. This is one of the most dynamic markets in the technology world today: its growth is explosive, and there’s no end in sight. Every aspect of the way we do business has been touched by these emerging technologies, and more changes are just over the horizon. Last month, the... Read More
  • Google Nexus 9 Tablet Hands-on Video Review

    Matt Lucas
    12 Nov 2014 | 8:57 am
    Initial thoughts: Opening the box and seeing what's inside provides a great experience. I've unboxed many new devices and have always had a great deal of respect for a device based on how it's packaged and the opening experience it offers users. This is something that Apple (gasp) has been able to deliver its customers a while and it’s nice to see others step up to their... Read More
  • 5 Things to Consider When Shopping for an MDM

    Our Guest Bloggers
    11 Nov 2014 | 10:08 am
    The legions of smartphone and tablets that are entering the organization – those both known and unknown to IT and telecommunications managers – create a multitude of security and management challenges. We know that. We also know that one of the main platforms to meet this challenge is mobile device management (MDM) solutions. It is a moving target, however. MDM is a deceptively... Read More
  • Ooma Premier vs netTALK Comparison

    Robert Pepper
    3 Nov 2014 | 11:45 am
    netTALK and Ooma were two of the earliest names in residential VoIP, entering the market in 2009 and 2007, respectively. Both companies follow the model of selling VoIP hardware that consumers hook up to their traditional wired or wireless phones, and offering inexpensive ongoing services with no contract. Ooma differs from many VoIP providers because it offers a free tier... Read More
  • add this feed to my.Alltop

    WhichVoIP.com Blog

  • Top 10 Cloud Services for Small Businesses

    Tony
    21 Nov 2014 | 10:17 am
    The post Top 10 Cloud Services for Small Businesses appeared first on WhichVoIP.com Blog. Cloud services are ideal for small businesses because they provide maintenance-free access to sophisticated technology and streamlined operations. If you’re looking to up your business’s technology game without creating a major IT headache, a cloud-based solution is likely your best option. Cloud (or hosted) services provide a variety of options for you to choose from, so read on to find out what the top 10 cloud services are, and which ones best suit the needs of you and your business. 1. Finance…
  • Let’s Stay Neutral

    Nick
    18 Nov 2014 | 7:44 am
    The post Let’s Stay Neutral appeared first on WhichVoIP.com Blog. It’s time to make a decision, America. We’re currently standing at the cusp of a regulation that could either make or break the Internet. However, with the deafening shouting of supporters on both sides of the net neutrality debate, it makes it a little difficult to absorb enough data to make an informed decision. In most political debates, fallacy is thick in the heat of battle as each side tosses ad hom’s into the conversation, builds straw men and attempts to push the other party down a slippery slope to…
  • How to Choose a Provider for SIP Trunks

    Jeff MacKay
    10 Nov 2014 | 4:48 pm
    The post How to Choose a Provider for SIP Trunks appeared first on WhichVoIP.com Blog. Whether you’ve already made the transition to SIP trunking, or you’re evaluating options before you upgrade, you are faced with important decisions about the architecture of your phone system. The components you assemble to route, receive, and carry your communications, and how they’re configured, will determine the quality of your voice connection. Few individual elements impact call quality as much as your trunking service provider. The right, or wrong, provider will make all the difference to the…
  • Fonality’s Trixbox PBX is Dead!

    Mike
    30 Oct 2014 | 4:45 pm
    The post Fonality’s Trixbox PBX is Dead! appeared first on WhichVoIP.com Blog. Recently at WhichVoIP, we have been toiling with various PBX software systems. The intent is to show businesses of all shapes and sizes that it is very possible to create your very own VoIP PBX server with a little guidance, a small investment of time and very little money. Essentially, this is a “win-win” for everyone involved. Smaller companies employing someone technologically literate and willing to get their hands dirty (so to speak) can build a system with an average computer. Mid-sized…
  • 5 VoIP Troubleshooting Tips for Consumers

    Andy
    20 Oct 2014 | 4:06 pm
    The post 5 VoIP Troubleshooting Tips for Consumers appeared first on WhichVoIP.com Blog. “My MagicJack isn’t working!”……..”Why is my Vonage audio choppy?”……..”Ooma has no dial tone!” Consumers have jumped into VoIP with open arms, due to the promise of low cost and feature rich phone service. This, in turn, has turned VoIP into a highly competitive business, with the result that there are now hundreds of different providers offering service. The only down side to this low cost phone service is that minimal support tends to be…
 
Log in